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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The tires and installation quality were amazing. However, there was confusion at the installation shop and I was double charged for the installation fee. After involving people from tire racks support team, they quickly resolved the matter and fixed everything
Great service the techs are very helpful and take the time to listen to any questions you may have.
I had to try at least half a dozen times to tires in my cart too ship and install screen and was unable to do it on my personal phone, my personal computer or my work computer. I eventually had to do it on my son's phone.
Superior Service Superior Service Superior Service
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Very easy to navigate web site and detail to find the correct tires the fit you vehicle.
Good deal on good tires. Always enjoy shopping here as comments/ratings are super
Helpful.
You folks always deliver excellence, with information, pricing, and quality. Our chosen installer (Firestone) matches your performance also
Ordered 4 tires and got them delivered at home. It was easy to order. Shipped very quickly.
ITS EASY TO NAVIGATE WHAT I'M LOOKING FOR, COMPETITIVE PRICING, KNOWLEDGEABLE STAFF, JUST A PLEASURE...
Have used Tire Rack since the beginning of the internet. Great service, good prices, excellent customer service.
Staffs so professional in services. Well done while pick up.
This is a good company I trusted.
I will come back whenever I looking.
Found what I was looking for instantly and at a great price. The whole purchase experience was quick and easy.
Using Tire Rack is easy and the prices are better than retail
I had no issues with any of the process, from order to install
Always able to find the right tire at the right price and it's easy to order and have installed. My go to for tires.
I've ordered tires twice through TireRack. They are fast and helpful.
I have purchased four different wheel/tire packages from Tire Rack over the last five years. Always a great experience!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

