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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,766 reviews

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New York
1 review
0 helpful votes
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Excellent quality and support
August 20, 2025

The tires and installation quality were amazing. However, there was confusion at the installation shop and I was double charged for the installation fee. After involving people from tire racks support team, they quickly resolved the matter and fixed everything

Date of experience: September 15, 2023
Pennsylvania
1 review
0 helpful votes
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Very convenient
August 20, 2025

Great service the techs are very helpful and take the time to listen to any questions you may have.

Date of experience: February 8, 2024
Washington
1 review
0 helpful votes
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Unresponsive website
August 20, 2025

I had to try at least half a dozen times to tires in my cart too ship and install screen and was unable to do it on my personal phone, my personal computer or my work computer. I eventually had to do it on my son's phone.

Date of experience: August 10, 2025
New York
1 review
0 helpful votes
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Great service Great Price
August 20, 2025

Superior Service Superior Service Superior Service
Superior Service Superior Service Superior Service
Superior Service Superior Service Superior Service

Date of experience: August 10, 2025
Georgia
2 reviews
0 helpful votes
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New tires
August 20, 2025

Very easy to navigate web site and detail to find the correct tires the fit you vehicle.

Date of experience: August 10, 2025
Georgia
1 review
0 helpful votes
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Tires priced right
August 20, 2025

Good deal on good tires. Always enjoy shopping here as comments/ratings are super
Helpful.

Date of experience: August 10, 2025
Massachusetts
1 review
0 helpful votes
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Always excellen
August 20, 2025

You folks always deliver excellence, with information, pricing, and quality. Our chosen installer (Firestone) matches your performance also

Date of experience: September 10, 2024
Illinois
1 review
0 helpful votes
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VW
August 20, 2025

Ordered 4 tires and got them delivered at home. It was easy to order. Shipped very quickly.

Date of experience: August 10, 2019
Alabama
1 review
0 helpful votes
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ITS EASY TO NAVIGATE WHAT I'M LOOKING FOR, COMPETITIVE PRICING, KNOWLEDGEABLE STAFF, JUST A PLEASURE...

Date of experience: February 10, 2025
Pennsylvania
1 review
0 helpful votes
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I always use Tire Rack
August 20, 2025

Have used Tire Rack since the beginning of the internet. Great service, good prices, excellent customer service.

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
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Thanks. It is very easy to order.
August 20, 2025
Updated review

Staffs so professional in services. Well done while pick up.

Date of experience: August 12, 2025

Thank to your service.
March 2, 2025
Previous review

This is a good company I trusted.
I will come back whenever I looking.

Date of experience: February 20, 2025
Maryland
1 review
0 helpful votes
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Easy Peesy
August 20, 2025

Found what I was looking for instantly and at a great price. The whole purchase experience was quick and easy.

Date of experience: August 10, 2025
Pennsylvania
1 review
0 helpful votes
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Convenient and Cost-Effective
August 20, 2025

Using Tire Rack is easy and the prices are better than retail

Date of experience: May 5, 2019
California
1 review
0 helpful votes
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So easy!
August 20, 2025

Just had to choose tire & they suggested a local shop with a great price to mount & balance. Love it!

Date of experience: August 10, 2025
Florida
1 review
0 helpful votes
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Well planned and delivered
August 20, 2025

I had no issues with any of the process, from order to install

Date of experience: August 10, 2025
Ohio
1 review
0 helpful votes
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Always consistent and good
August 20, 2025

Always able to find the right tire at the right price and it's easy to order and have installed. My go to for tires.

Date of experience: August 10, 2025
Maryland
1 review
0 helpful votes
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I've ordered tires twice through TireRack. They are fast and helpful.

Date of experience: August 10, 2025
Minnesota
1 review
0 helpful votes
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My go-to tire and wheel provider
August 20, 2025

I have purchased four different wheel/tire packages from Tire Rack over the last five years. Always a great experience!

Date of experience: August 10, 2025
Colorado
1 review
0 helpful votes
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Easy
August 20, 2025

Well organized site made finding the right tire at the right price easy.

Date of experience: August 10, 2018
Colorado
1 review
0 helpful votes
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Easy
August 20, 2025

Easy to shop for tires and place an order. Easy to have shipped to installer.

Date of experience: August 10, 2025