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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Always the same service quick delivery and quality products, will order from you again
I always get reasonable prices and a much greater variety than I can get from walking into a local store. I always call to check information on the tire if I don't know about it, and the people are always friendly, nonjudgmental and helpful. Thank you Brax!
I love using Tire Rack because of the traction ratings, customer reviews, Tire Rack testing, and the control and convenience.
Been to their testing grounds with my club numerous times, got tire directly from their warehouse on site or had remote install done. Always great experience.
Picking installer for tires, give me more options, I had to jump around zip codes to find the actual installer closest to me that I want to work with. I live in ******* but this site kept recommending an installer much father away.
I was surprised to see it delivered so soon. Next day service
Had to quickly replace 2 tires in separate occasions due to damage from punctures. Was able to quickly get replacements and have a local tire specialist install them. Tire Rack and Syd's Tires were lifesavers
All of my previous experiences were great, simple easy and fast delivery.
Good prices and good brands, they usually have what I need in stock, and the shipping is fast.
We love Tire Rack. Good prices, fast delivery, and they usually have what we need in stock.
Always has what I'm looking for. Bought Tires in the past and Wiper blades.
Very convenient and fast service. Good tires, very satisfied.
Purchasing through tire rack takes all the guesswork out of purchasing. I see all the info I need to make informed purchases and save money at the same time. Is the best!
Excellent! Very convenient and affordable. I will definitely shop again and have made referrals.
I provided multiple documents (receipts) of purchase, and provided multiple photos of the screw in the tire, and it was rejected every time because the receipt for installation -- from your authorized installer Pep Boys -- was deemed unacceptable.
Purchased 4 tires last month. Customer rep was very helpful because I didn't realize my tires had a staggered set up.
Incorrect tire size for my vehicle was sent, website states stock tire size for a Honda Fit is a 15" and it is a 16
Hi James, I’m sorry for the trouble with the tire size and any inconvenience it caused. We take accuracy seriously and would like to make this right—please reach out to us directly so we can resolve this quickly and ensure you get the proper fit. Thank you for bringing this to our attention.
Have ordered tires, snow tires and rims and was always satisfied with them.
I ordered in a pinch they had them at my door literally the next day.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michael, I’m truly sorry for the frustration you experienced with your Roadside Hazard Warranty claim. Your business matters to us, and we'd like to review your case personally to find a fair resolution—please reach out to our team directly so we can assist further.