On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I've ordered from here for about 15 years. Shipping is always good, prices are always the best, just cant say enough. Thank you
Always good service with fast shipping. Information provided on tires helps to make informed decision on purchasing tires suited to your personal needs. :)
My previous experience was great. The research and comparing may not be for everyone but it's the way I am. I liked my previous tires and with the research I put in this time I think I made an even better decision. I hope so.
The research and order experience are 2nd to none. Every tire I order lives up to the ratings claims.
Very happy with previous purchases. Love the rating system for comparing manufacturers/tires
Great site navigation, great prices, great options. I'm a repeat customer and always enjoy using Tire Rack for my tire needs.
Second set of tires and i've yet to be disappointed and it seamless and easy to work with online with em being so busy
Can't schedule mobile installation before paying, please change this.
Ok but seems their stock has gone way down since last time i ordered from them. No longer had the tire size i was trying to get in hardly any tires.
Hi Timothy, thank you for your honest feedback — we’re sorry for the limited stock during your recent visit and truly appreciate your loyalty. We’re actively working to expand our inventory and hope to offer a much wider selection on your next order. Please feel free to reach out if you need assistance finding specific tires or parts in the future.
Great prices, great selection, free shipping! Experts can help with your decision if necessary, or you can shop on your own if you like.
On my first order Road Hazard was omitted and on my second order it happened again. My car is registered in the state of Florida USA and the tires were shipped to my home also in Florida. I would think that would qualify the tires for Hazard Protection program you offer other customers in the good USA
Hector, thank you for bringing this to our attention—we sincerely apologize for the oversight with your Road Hazard protection on these orders. We understand how important this is and would like to make it right for you; please reach out directly so we can promptly review and explain the coverage details applicable to your wheels. Your experience matters, and we’re here to ensure it gets resolved thoroughly and fairly.
Very easy and informative throughout the whole process
Tire Rack has always been great to work with. Easy to find tires. Good Advice. Quick delivery. You guys are tops!
Well explained website great products and prices. My previous experiences and research confirmed my choices
Tire rack is a very easy company to select and purchase from. Free shipping is a excellent bonus for the consumer. I always recommend Tire Rack to all friends and family for the best costs
The shopping and purchasing experience was easy to navigate and the product arrived on time.
Easy and simple to follow purchasing instructions.
Been buying tires here for many years, it so easy to find what fits.
Great quality at a reasonable price. I have been using Tire rack for nearly 20 years.
My go to place when it comes to tires. I have been buying tires from them for over 14 years.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Phillip, thank you for sharing your feedback. We understand how scheduling after payment can be inconvenient and will take your suggestion seriously as we strive to improve. We appreciate your patience and value the opportunity to serve you better in the future.