On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Less than a year after I purchased my Kuhmo tires I got a nail in the side wall. Tire rack rise were very helpful at walking my through the claims process and I was able to get a free replacement tire.
Quick fast accurate service Best customer service
And easy warranty process
The tires and wheels I ordered for my 1994 Ford Bronco were great. However, the balance weights fell off the the ceramic coated wheels in the heat of shipping. I will have to have them rebalanced.
1 day free delivery warranty included excellent deal. Delivered in less than 24 hours (it's like my phone has spare tires in it)!
Have ordered a number of times from Tire Rack. Pricing is fair and typically carry more tire types than my local tire shop, so I just have them shipped to an installer nearby.
Experience was pretty straightforward from ordering to delivery. No complaints here. Keep up the great work!
Tired of tire reps not wanting to help... High priced and low service don't add up...
Great and quick ship they had all the tire brands that i was interested in and had them in stock.
All the information you need in one easy website. Use for all my company cars all over the US. Compare, purchase, and choose your installer... Done!
Last time I had these Bridgestone Protenza on my 911 was a few years ago and so they were difficult to find. Cam stuck to it and found them and made the re-ordering experience smooth and "grippy..."
Last time I rode these tires on my Porsche 911 was 7 years ago and so the tires were hard to find, but Cam kept at it, and within 24 hours had them on their way.
I have been using Akeebono brake pads for a while and Tire Rack had the best prices online plus free shipping.
Been a long time Tire Rack customer dating back over 25 years.
Tire rack is simply the best when it comes to buying tires. They make it so easy.
The service was great. They helped me out when I ordered the wrong size tires
Good tire selection, easy to use web site and quick delivery.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members