Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Got tires fast and quick great price and have not put miles on them yet but about to go 3000 mile trip to pick up my son from school at Biotech and pick up his project car. We'll see you at the tires.
Easy processing, and timely delivery is why we keep coming back to Tire Rack!
I'm not genius when it comes to knowing things about tires, but your site makes it simple and easy to understand for everyone including me. And I can order and get it fast.
Tire options were great, ease of buying and locating a nearby business to install. Tires arrived in 2 days. Will definitely be using again!
Purchasing tires with Tire Rack was easy. I put the make/model in and the kind of tire I needed popped right up. There was no upsell and I am confident in my purchase. The delivery and mobile service was on time, professional and did a GREAT JOB! The technician was thorough and installed in our garage without an issue! I will continue to use Tire Rack and refer friends and family.
Referred by the mechanic who services my car. Easy to figure what to order, ordering process was simple. Delivery was quick.
Less than a year after I purchased my Kuhmo tires I got a nail in the side wall. Tire rack rise were very helpful at walking my through the claims process and I was able to get a free replacement tire.
Quick fast accurate service Best customer service
And easy warranty process
The tires and wheels I ordered for my 1994 Ford Bronco were great. However, the balance weights fell off the the ceramic coated wheels in the heat of shipping. I will have to have them rebalanced.
1 day free delivery warranty included excellent deal. Delivered in less than 24 hours (it's like my phone has spare tires in it)!
Have ordered a number of times from Tire Rack. Pricing is fair and typically carry more tire types than my local tire shop, so I just have them shipped to an installer nearby.
Experience was pretty straightforward from ordering to delivery. No complaints here. Keep up the great work!
Tired of tire reps not wanting to help... High priced and low service don't add up...
Great and quick ship they had all the tire brands that i was interested in and had them in stock.
All the information you need in one easy website. Use for all my company cars all over the US. Compare, purchase, and choose your installer... Done!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

