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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to order and got delivered to tire shop near to my home
Quick and easy but I waited about a half an hour at pickup which was probably double or triple the time it took me to place the order.
Seamless service, I would definitely order again & make recommendations to others.
No issues with the price, quality, and delivery of four new Pirelli's.
My experience was very positive. The tire arrived within a day and the ntb store quickly installed the tire. I will definitely use tire rack again.
Ordered on a Saturday for a drop shipment to installer. Tires were delivered on Tuesday. Quick service at a good price
Great experience. Tire selection was fantastic and the website very easy to navigate. Good prices, too! Also had a great installation experience with the local installer.
Simple ordering process, did it through my phone. The tires arrived at my doorstep the next day before a big snow storm. This is the only way I buy tires.
Ordered tires and chose a tire rack recommended installation place (JuffyLube). Upon arrival at jiffylube I was informed that they were unable to install my new tires because they didn't have any certified Present that day. Also, they told me that something needed to be calibrated on their equipment. So, I had to haul the tires myself (female) to a tire shop down the road for installation. Super inconvenient.
I ordered on a Sunday and received them in Tuesday afternoon and were on my car Tuesday night. The only issue I have is that my car isn't recognizing the tire pressure. I'm not sure if I have to take to tire center to have issue fixed? Not sure if I had to order something extra? Other than that little issue the tires were exactly what I wanted and will order from here again for sure.
Used your chat support to help me select tires. Took two days to arrive. Great prices and quality products.
Easy site navigation. Items delivered faster than expected. Tires do not ship in bags or sealed wrap
Orders on Saturday, received them on Tuesday. Cheapest quality tires I could find. First time buying from Tire Rack, will definitely buy again.
Received tires on time. Received excellent advice on tires to buy. What else could you want? Perfect.
Great service and shipping. Will recommend ans future buy
Great info on tire selection and delivered as expected.
Great price and the tires came so quick! The tires look like their gonna be great. Getting them on today.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

