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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great service and shipping. Will recommend ans future buy
Great info on tire selection and delivered as expected.
Great price and the tires came so quick! The tires look like their gonna be great. Getting them on today.
Easy to check out multiple brands of tires at various cost points. The reviews and testing information is a great assist and choosing the best tires to fit ones budget.
Ordering and delivery is simple and delivery within a day or two was perfect. They came a day earlier than initially expected which was perfect. As I was leaving the installers it started snowing. 14 inches. A life saver. I will always buy from Tire Rack.
Great customer service. I was texted options when my wheel width didn't match tire size. I do wish the site would gray out wheels that don't fit the selected tire, or vise versa.
I have been ordering from tire rack for years. I inadvertently made a rookie mistake and purchased the wrong size studded snow tire for my new vehicle. Tire rack issued a full refund and sent UPS to pick them up. UPS had a prepaid label so it was hassle free. Bonus: they shipped out the correct tires for me and they arrived within 48 hours. I love tire rack!
Easy ordering and delivery was great. This was my second time ordering tires from TireRack and both times were a great experience with no issues. Thanks.
Ordering was easy. Tires arrived on the day stated from tire rack. This is the second time ordering from tire rack.
Ordered winter tires, which I received very quickly. Extremely happy with my purchase! Thank you!
I was having a hard time finding tires locally for my Tesla model three. They had them in stock entire rack and were shipped to a local tire store in 2 days. I had them installed and ended up saving about $300 off of the best price I could find anywhere else.
I ordered the tire and wheel package on Friday and got delivery on Saturday. Thank you. Great service.
It was Great, good selection and nice prices. Fast shipping. Delivered right to my driveway!
Tires (4) were confirmed delivered on 16 Dec 2020 (Wednesday). Because of snowfall on the same day, no one at the delivery/installation location called me to set up installation (weather issue?; no answering machine kicked in?). I called the next day and no answer. I called again today (twice) finally reached someone to schedule an appointment for Saturday afternoon. Is it standard policy for Tires Plus to immediately contact customer. I was contacted by first installer on Tuesday that they could not honor obligation due to COVID-19. I then contacted TireRack. Com to change delivery destination/installer. I put most of the blame on weather issues and COVID-19 for shutting down primary Tires Plus. This did cause anxiety on my part since my current tires are going tread-bare.
Awesome. Team followed up throughout the whole process
Good experience received my tire in a timely manner
Needed a tire that wasn't in my town at all, ordered it and it came quick.
I ordered the tires and they were shipped to my installer on time. I was able to track them with text messages offered by tire rack. It was a good experience and hassle free.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members