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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,244
value
28,610
shipping
28,574
quality
29,134
This company responds to reviews on average within 1 day

Instant Feedback

527,231 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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AWAESOME AS ALWAYS
December 20, 2020

Tire Rack is consistently great. Prices are the best, and the customer service is top notch. I highly recommend them.

Date of experience: December 20, 2020
Virginia
1 review
0 helpful votes
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Best tire experience ever
December 20, 2020

Great price. Good install shop. Fast transaction. Fast shipping. Good communication shopped around prior to purchase Saved close to 600 bucks!. Will definitely use Tire Rack again.

Date of experience: December 20, 2020
New Jersey
1 review
0 helpful votes
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Quick shipment and delivery
December 20, 2020

Order was shipped and arrived a full day before I thought it would be. Nice Job.

Date of experience: December 20, 2020
Texas
1 review
0 helpful votes
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Good but
December 20, 2020

It was good. But after driving off from pepboys my tmps light came on and that reminded me that we never discussed that.

Date of experience: December 20, 2020
New Jersey
1 review
0 helpful votes
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Received tire on dated as promised
December 20, 2020

I ordered my new tire and received it Promptly and hassle free. Love the hazard protection plan (included). Wouldn't buy anywhere else

Date of experience: December 20, 2020
Massachusetts
1 review
0 helpful votes
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Great!
December 20, 2020

All Smooth will use service again! As advertised on time. I ordered them before a snowstorm too. The website was easy to navigate as well.

Date of experience: December 20, 2020
Florida
1 review
0 helpful votes
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A+
December 20, 2020

No issues ordering, shipped quickly to a commercial building arrived with no damage

Date of experience: December 20, 2020
North Carolina
1 review
0 helpful votes
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Fast!
December 20, 2020

Good customer service. Fast shipping. Had the tires I needed that nobody else had.

Date of experience: December 20, 2020
Iowa
1 review
0 helpful votes
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Totally satisfied
December 20, 2020

Two tires purchased, less expensive than locally,
Free shipping, and received within 24 hours!
Fantastic.

Date of experience: December 20, 2020
Maryland
1 review
0 helpful votes
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Good service
December 20, 2020

It arrived in a timely matter I was very satisfied with the order.

Date of experience: December 20, 2020
Virginia
1 review
0 helpful votes
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Great Delivery
December 20, 2020

Tires weren't Sesto my vehicle maintenance shop on time, order, delivery and installation were easy Great Service

Date of experience: December 20, 2020
Ohio
1 review
0 helpful votes
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No problem.
December 20, 2020

Thanks in following through on my order. I'm a satisfied customer.

Date of experience: December 20, 2020
Utah
1 review
0 helpful votes
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Purchase
December 20, 2020

This was my first experience with Tire Rack. I will be ordering not only my personal needs from them but will also be using them for our fleet.
The time in which the the order was placed and on our door step was insane. The tires were as described and in perfect condition.
Fantastic company.

Date of experience: December 20, 2020
Indiana
1 review
0 helpful votes
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Problem free
December 20, 2020

Ordering was easy; fast delivery; my second time using Tire Rack. Will use again in the future.

Date of experience: December 20, 2020
Illinois
1 review
0 helpful votes
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New Tires
December 20, 2020

Luis was on time, fast, and excellent customer service.

Date of experience: December 20, 2020
New York
1 review
0 helpful votes
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Very fast delivery
December 20, 2020

Tires came in two days. Look great. I ordered them for a new car however that hasn't arrived yet so have not been able to install.

Date of experience: December 20, 2020
Missouri
1 review
0 helpful votes
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Continental Tires
December 20, 2020

The tires I ordered on Tire Rack where shipped on time. I have yet to get them installed at this time.

Date of experience: December 20, 2020
Washington
1 review
0 helpful votes
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Wasn't notified of delivery
January 19, 2021

My tires were delivered to the Tire Rack suggested installer, but I wasn't notified by the installer or Tire Rack that they had arrived. So the tires sat at the installer for several days. I missed my chance to have them installed while I was off work for a few days, and now I have to wait another week for my next day off while the snow continues to pile up!
The ordering process was smooth otherwise, and though it was inconvenient, I appreciated them taking the extra step to confirm order to prevent fraud.

Date of experience: December 20, 2020
Canada
1 review
0 helpful votes
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Very good. Fast shipping
December 20, 2020

Very good. I'm very happy. Tirerack has made it very easy to purchase wheels/tires on the website even for myself, Canadian resident. I do wish shipping was a bit more budget friendly though.

Date of experience: December 20, 2020
Pennsylvania
1 review
0 helpful votes
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Really like Cooper tires!
December 20, 2020

Second set of Cooper Discover AT3 tires. Four on Sonic RS and four on Jeep Grand Cherokee. Good Winter traction where live in the country.

Date of experience: December 20, 2020