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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,246
value
28,629
shipping
28,593
quality
29,153
This company responds to reviews on average within 1 day

Instant Feedback

527,455 reviews

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New York
1 review
0 helpful votes
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Everything was great
December 21, 2020

Everything worked out great with Tire Rack. Tires came on time.

Date of experience: December 21, 2020
Colorado
1 review
0 helpful votes
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Wintercommand tires
December 21, 2020

Arrived swiftly and Firestone did a great job installing them. Just waiting on the mail rebate. Thank you

Date of experience: December 21, 2020
Wisconsin
1 review
0 helpful votes
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Great
December 21, 2020

My tires arrived faster than I thought they would. I had them shipped to a local shop to be installed and everything ran smoothly.

Date of experience: December 21, 2020
New Jersey
1 review
0 helpful votes
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Love it
December 21, 2020

Great great great great great great great great great

Date of experience: December 21, 2020
New Jersey
1 review
0 helpful votes
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Original part
December 21, 2020

It fits great, looks great. There was no need to replace all the covers due to the different look, and it was great that I was able to find the original part. I wish that shipping was free.

Date of experience: December 21, 2020
Minnesota
1 review
0 helpful votes
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Quick, easy, and the best deal.
December 21, 2020

Ordering was easy based on Tirerackratings. Approved installer is close by and everything went smooth, from shipping to installation, to payment.

Date of experience: December 21, 2020
New York
1 review
0 helpful votes
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Grabber 6 tires
December 21, 2020

Excellent delivery time. Ordered 4pm. Del. 8:30 AM next morning

Date of experience: December 21, 2020
Texas
1 review
0 helpful votes
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Shocked and Amazed
December 21, 2020

Fast and efficient delivery. Especially appreciated during the holiday time frame. You lived up to your reputation!

Date of experience: December 21, 2020
New York
1 review
0 helpful votes
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Great delivery!
December 21, 2020

Other than minor complications with inclement weather my package arrived on time. I would have loved it if it could have been sent in a box but other than that there are no complains.

Date of experience: December 21, 2020
Maine
1 review
0 helpful votes
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Tires
December 21, 2020

Was on time happy with service will be back n order more in the future

Date of experience: December 21, 2020
Ohio
1 review
0 helpful votes
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Fast shipping
December 21, 2020

Always an good experience with tire rack and shipping is always fast. Ordered my tires Monday evening and got them Wednesday before lunch time.

Date of experience: December 21, 2020
Virginia
1 review
0 helpful votes
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JUST ON TIME!
December 21, 2020

I ordered a set of Bridgestone Blizzaks one day prior to our first big snow storm down here in Virginia. The order went in late Tuesday and arrived early Wednesday just as it started to snow. I had just enough time to get them installed before heading home to an altitude of 1900 ft and a foot of snow. The ride was great and the tires never missed a beat up a very steep mountain gravel road. I would noy have made it home in a foot of snow without them. Thank you Tire Rack for getting it done.

Date of experience: December 21, 2020
Illinois
1 review
0 helpful votes
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I like my tire
December 21, 2020

I have received my tire next day. Thank you for good service.

Date of experience: December 21, 2020
North Carolina
1 review
0 helpful votes
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Website easy to use, ship fast
December 21, 2020

Always a great experience. The website makes it easy to find the right tires and they ship fast.

Date of experience: December 21, 2020
West Virginia
1 review
0 helpful votes
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Wheels
December 21, 2020

Very nice looking wheels and the shipping was fast. On line order was simple and was great seeing them on the vehicle before the purchase.

Date of experience: December 21, 2020
New York
1 review
0 helpful votes
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Good service
December 21, 2020

Did a nice job of delivery of the tires dealing with the snow storm

Date of experience: December 21, 2020
New Mexico
1 review
0 helpful votes
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Had to wait too long
May 5, 2021

I called 20 minutes ahead so the tires would be ready when I arrived. I waited about 45 minutes after I arrived to get my tires.

Date of experience: December 21, 2020
New Mexico
1 review
0 helpful votes
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Everything as promised and advertized!
December 21, 2020

Purchased a full set (wheels and snow tires) and received it two days later. Great Job!
Agents were very helpful in ensuring that I purchase the right wheels and tires for my car.

Date of experience: December 21, 2020
Oregon
1 review
0 helpful votes
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Delivered the very next day!
December 21, 2020

Grey price, delivered the next day. Locally owner tire shop mounts, balances new tires, and disposed of my old tires for 100$

Saved me about 500$ from going to the corporate tire shop.

Date of experience: December 21, 2020
Illinois
1 review
0 helpful votes
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Great experience
December 21, 2020

I have purchased from Tire Rack before, and like that time, this experience was great. The winter tire/wheel package came in at a good price and they arrived in two days, amazing.

Date of experience: December 21, 2020