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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,246
value
28,630
shipping
28,594
quality
29,154
This company responds to reviews on average within 1 day

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527,485 reviews

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1 review
0 helpful votes
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The Continental Extreme Contact DWS 06 Plus tires on my wife's car had seen better days after four years of use. Having been very satisfied with their performance I replaced them with the exact same model and had them installed, efficiently and very professionally at Digital Chassis in Durham, North Carolina.

Date of experience: March 11, 2026

High quality tires; great selection; competitive prices
March 20, 2026
Previous review

Many, many purchases over 30 years. Almost always very positive, once I moved past their recommended installer closest to my home who was HORRIBLE! Damaged wheels and wheel locks, incompetent staff. Search for a better option even if it means a 40-minute drive each way! They DO NOT screen their installers for quality! That is left to us and our reviews.

Date of experience: August 22, 1996
Pennsylvania
1 review
0 helpful votes
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Always great service
March 31, 2026

Been using Tire Rack for years. They do everything right.

Date of experience: March 21, 2026
Missouri
1 review
0 helpful votes
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Easy
March 31, 2026

Selection and ordering made easy with Tire Racks web site

Date of experience: March 21, 2026
Rhode Island
1 review
0 helpful votes
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Helpful, courteous, knowledgable.
March 31, 2026

Tire sales and advice. Easy to purchase, quality product.

Date of experience: March 21, 2026
Michigan
1 review
0 helpful votes
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Great customer service
March 31, 2026

Wife got a nail in one of the tires I ordered a year ago for her SUV. Left a voicemail and was contacted back in 5 minutes with instructions on how to get the tire replaced.

Date of experience: March 21, 2026
Pennsylvania
1 review
0 helpful votes
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Great service
March 31, 2026

Best in the business! Always great advice when needed

Date of experience: March 21, 2026
Puerto Rico
1 review
0 helpful votes
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Easy to use and order.
March 31, 2026

This is the fourth time using this service and it has been easy and the delivery expedited. Thank you

Date of experience: March 21, 2026
New York
1 review
0 helpful votes
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Excellent Service
March 31, 2026

Tires deliver right to my doorstep quickly with no issues

Date of experience: March 21, 2026
1 review
0 helpful votes
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First time buying tires online
March 31, 2026
Updated review

For the first time in my life buying tires it was super fast shipping and tire installation was fast smooth. I would definitely buy tires again online. Also Pep Boys did an amazing job very very satisfied.

Date of experience: March 21, 2026

First time buying online let's hope everything goes...
March 20, 2026
Previous review

First time buying online let's hope everything goes smoothly

Date of experience: March 10, 2026
Michigan
1 review
0 helpful votes
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Easy to find what I needed
March 31, 2026
Updated review

Ive used Tire Rack several times. The site is easy to navigate and find the right tire for my vehicle and how it is used. Delivery is fast.

Date of experience: March 21, 2026

Easy site to navigate and find what i need
March 20, 2026
Previous review

It was great i found the tires i need with a sometimes difficult to find size

Date of experience: November 10, 2023
West Virginia
2 reviews
0 helpful votes
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Great!
March 31, 2026

I ordered the tires, but was sent the wrong size. I was assisted immediately, took them to the local warehouse where they instantly gave me the ones that I needed.

Date of experience: March 21, 2026
Alabama
1 review
0 helpful votes
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Good tires, good prices
March 31, 2026

I have ordered several sets of tires from Tire Rack.
Prices are good and delivery times are short. Tire Rack is my go to for new tires.

Date of experience: March 21, 2026
Texas
1 review
0 helpful votes
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Always a great deal
March 31, 2026

I've purchased these wheels years ago and my wife loved them. I couldn't find them for a while and they just came back in stock. Tire Rack is easy to deal with and has great service from purchase to delivery.

Date of experience: March 21, 2026
California
1 review
0 helpful votes
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Lots of options
March 31, 2026

Always so many options for tires and always the best price!

Date of experience: March 20, 2026
New York
1 review
0 helpful votes
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Great job keep it up!
March 31, 2026

Always user friendly to find and order tires. Check out is easy. Zero complaints don't change a thing! WELLL maybe give some coupons/deals back to the people!

Date of experience: March 20, 2026
Utah
1 review
0 helpful votes
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Always fast, always right
March 31, 2026
Updated review

Been ordering these tires (and occasionally wheels), for several years, and can't say enough about how the service is excellent every time!

Date of experience: March 20, 2026

Been a great source for our race tires!
September 12, 2025
Previous review

Always quick delivery, and we've never had an "out of stock" situation

Date of experience: September 1, 2025
Oregon
1 review
0 helpful votes
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I have ordered tires from tire rack before, they delivered them to my place of work very quickly and it was super easy to find what tires were right for me.

Date of experience: October 8, 2025
Missouri
1 review
0 helpful votes
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So easy!
March 31, 2026

Ordered 6 sets of tires for all of our cars, easy, smooth, and fast! And the 2 year road hazard warranty was a bonus. Have had to use a couple of times, and it's no joke. A must!

Date of experience: March 19, 2026
Arkansas
1 review
0 helpful votes
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Marcos
March 31, 2026

Marcos was helpful with the confusing notification that I needed to purchase the same tires even though I was he was kind enough to confirm

Date of experience: March 20, 2026
Indiana
1 review
0 helpful votes
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I've been buying from Tire Rack for the better part of 8 years, maybe more. We're enthusiasts and eat tires for lunch. I love that I can always get speed rated, special order tire delivered in a day 🙌 I quit keeping a spare wheel/tire in the garage years ago. I'm in the Midwest and pothole season is brutal. I blow at least one tire every single year. Every year 😤 Anyway, Tire Rack saves my bum on yhe regular. I never have to talk a person, everything is always right, and stuff is always in stock. For reference, I run on Michelin and Continental speed rated set ups for summer and winter. I've purchased BBS and Enkei wheels and had them shipped with the tires mounted. Sometimes I ship to the house, sometimes directly to the shop fixing the blown tire - each time and each method was smooth.

I really wish the balance of the world operated as well as Tire Rack - people would be less p! 22ed off navigating daily life 😆

Date of experience: March 20, 2026