Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,368 reviews

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
Follow Philip K.
Unfollow Philip K.
Share Review
Report Review

Great experience
January 11, 2021

Easy site navigation with great selection and quick shipping.

Date of experience: January 11, 2021
New York
1 review
0 helpful votes
Follow Sam P.
Unfollow Sam P.
Share Review
Report Review

Larger tires for my jeep
January 11, 2021

I have a lift kit on my jeep and use larger tires. When i ordered tire rack called and questioned the size that they were not the normal size for my jeep.
I thought this was great that they did not want me to be making a mistake. No one else i called would do that.
Tire Rack was great, and delivery was a day early. Another plus.

Date of experience: January 11, 2021
Florida
1 review
0 helpful votes
Follow Felipe O.
Unfollow Felipe O.
Share Review
Report Review

Very good pricd for the tires
January 11, 2021

Amazing price on the tires but installer tried to charge more money for install when tirerack showed exactly how much they should of charged on top of that they scratched my wheels quite a bit during the install with the bead breaker.

Date of experience: January 11, 2021
Iowa
1 review
0 helpful votes
Follow Chris R.
Unfollow Chris R.
Share Review
Report Review

Tire Rack online transaction.
January 11, 2021

Easy, quick, and painless. Great transaction, will do business again.

Date of experience: January 11, 2021
New York
2 reviews
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

On-line Order
January 11, 2021

Perfect in every way! From online ordering to delivery follow up and installer recommendations. Tires Plus team was courteous and pleasant to deal with and the installation was quick.

Date of experience: January 11, 2021
Utah
1 review
0 helpful votes
Follow James A.
Unfollow James A.
Share Review
Report Review

Discounted tires
January 11, 2021

Ordered discounted snow tires for half normal price. I'm not worried about matching them in the future. So knowing that it is a very good deal. The shipping was very quick. Took 2 days, came from denver, CO and delivered to Salt Lake City, UT.

Date of experience: January 10, 2021
New York
1 review
0 helpful votes
Follow Kristine Y.
Unfollow Kristine Y.
Share Review
Report Review

Great experience
January 11, 2021

This was my second time ordering from the tire rack, just like last time they had the tire I needed and I got it the very next day. Will definitely use them again and again.
Thank you tire rack!

Date of experience: January 10, 2021
Indiana
1 review
0 helpful votes
Follow Valicity W.
Unfollow Valicity W.
Share Review
Report Review

First Time Buyer
January 11, 2021

This was my first time buying tires from Tire Rack. They were recommended by a friend. It was nice that they had a quality selection of tires (more than what the dealer was offering). There is not a Tire Rack anywhere close to where I live so it was nice that they had the option to deliver the tires to a location tire center (or they could have been delivered to my house). I have had the tires on for a few days and so far so good. The tires I bought were new to Tire Rack and didn't have a lot of reviews but they had great reviews online. So hopefully they do as well as anticipated.

Date of experience: January 10, 2021
Wyoming
2 reviews
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

Fantastic!
January 11, 2021

Wheels were here within 2 days, boxed up nice and near!

Date of experience: January 10, 2021
Florida
1 review
0 helpful votes
Follow Carl D.
Unfollow Carl D.
Share Review
Report Review

A little late :(
January 11, 2021

Web site said tire would be delivered the next day.
It was not delivered until the following day.
Don't know whether this was The Tire Rack's fault or Fed Ex's.

Date of experience: January 10, 2021
Nebraska
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

Great Service
January 11, 2021

Tires arrived on time in perfect condition. By far the best value of wheel and tire combo for the winter.

Date of experience: January 10, 2021
Colorado
1 review
0 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Share Review
Report Review

Tire sensors don't work
February 10, 2021

Paid to have mounted to find out tpms sensors don't work. Have to schedule, and pay again to have factory tpms sensors put back in.

Date of experience: January 10, 2021
Ohio
1 review
0 helpful votes
Follow Daniel N.
Unfollow Daniel N.
Share Review
Report Review

Snow tire/wheel
January 11, 2021

Easy to navigate and order what I wanted. The greatest part is being able to have the tires/wheels mounted and balanced.

Date of experience: January 10, 2021
Pennsylvania
1 review
0 helpful votes
Follow Steve T.
Unfollow Steve T.
Share Review
Report Review

Missing lugnuts
January 11, 2021

Wheels arrived no problem, but the lugnut set that was supposed to come as well was missing

Date of experience: January 10, 2021
Virginia
1 review
0 helpful votes
Follow Christopher Q.
Unfollow Christopher Q.
Share Review
Report Review

Spare Tire Order
January 11, 2021

The tire was delivered very fast and it was exactly what I needed

Date of experience: January 10, 2021
New Jersey
1 review
0 helpful votes
Follow Scott C.
Unfollow Scott C.
Share Review
Report Review

Kia soul
January 11, 2021

Great got all 4 at once from ups ground with in about 2 or 3 days after ordering look clean and no scratches packaged very well and took extra care.

Date of experience: January 10, 2021
New York
2 reviews
0 helpful votes
Follow Eliza C.
Unfollow Eliza C.
Share Review
Report Review

Fantastic service
January 10, 2021

I sent my tires to my normal installer. There's one problem. They're actually closed temporarily and I didn't discover this until a delivery attempt was made. I contacted other installers in the area to understand my options then chatted with Tirerack's support. I also sent an email just in case. They worked quickly and were able to intercept and redirect the tires to another location. Always have had a great experience with Tirerack. Thanks!

Date of experience: January 10, 2021
Illinois
1 review
0 helpful votes
Follow Sean O.
Unfollow Sean O.
Share Review
Report Review

Great tire service
January 10, 2021

Quick delivery keeped me up to date on shipping I would us u this company again for future purchasing

Date of experience: January 10, 2021
Minnesota
1 review
0 helpful votes
Follow Jeffrey S.
Unfollow Jeffrey S.
Share Review
Report Review

Summer Tire Order and Delivery
January 10, 2021

Consistent and positive experience with Tire Rack over many years.
Tires were ordered and delivered without incident. I will be installing these in April, 2021

Date of experience: January 10, 2021
Wisconsin
2 reviews
0 helpful votes
Follow Mark Q.
Unfollow Mark Q.
Share Review
Report Review

5 stars great everything.
January 10, 2021

No issue on order or process. Quick and here in a day thank you love my knew shoes.

Date of experience: January 10, 2021