On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Super easy search tool, filing a claim was easy as well
Tire Rack has always taken care of me, even when things do not work out the way I planned!
Would like a cheaper wheel option, but overall satisfied with products and services
I have ordered from TR about 8 to 10 times with no problems. One time I ordered the wrong tires and they made the return easy.
Great selection and prices. I bought a wheel - tire package, making my experience super easy since all I had to do was change the wheels and everything worked perfectly.
Over the last 20 years I have purchased multiple sets of tires from Tire Rack from Land Rover discovery, Mercedes SL, Jeep wrangler, Nissan Z series to farm trucks and Tire Rack has always provided the right tire at the right price and I find the reviews to be very helpful in the decision making process. Thank you Tire Rack for being a good source for all my tire needs
I always shop at TireRack because I can easily find original tires or replacement tires with just a few easy clicks. My favorite part about shopping at TireRack are the ratings and comparisons of the tires.
Tire Rack is my go to for wheels and tires. The Guranteed fitment of the wheels and the mount & balance of tires purchased at same time for free is awesome and cheaper than I can get in Alaska.
Love the reviews and options for shipping and installation
I have enjoyed my experiences shopping with Tire Rack over the years.
Easiest way to review, compare, and purchase quality tires. Convenient shipping to home, recommended installer, or personal installer.
Easy to find the right tires for a good price and see reviews on brands and options before purchase. Can be shipped straight to installer of choice. Can compare installation pricing from different installers and schedule when purchasing tires.
Terrible experience with road hazard program. Got a flat away from home and replaced tire in emergency. Ridiculous number of hoops to get reimbursement, never actually got reimbursed. As a result of the first problematic claim, when 2x more tires failed, we opted not to file a claims.
Order a set tires for my stock wheels. Arrived on time and in excellent condition. Ordered another set today for my aftermarket wheels. Hope this experience is just as good.
Love the in-depth test results that answer almost all your prepurchase questions. Also, the ability to compare 3 tires makes life so much easier to ensure you get the right fit.
I've been a customer of TireRack since I lived in South Bend, Indiana over thirty years ago. They were great then and even greater now as I just learned they own Dunn tire, which is 3 miles to my East or 3.1 miles to my West. Just brilliant.
Always a good experience!
Great helpful and easy. I was able to get my tires the next day!
Feedback on products help to make an informed decision.
Website is easy to navigate through and understand.
My previous experience purchasing from here was great. I easily found what I was looking for, and it was delivered right away.
The great amount of information for each item they sell has help in a big way on my decision making.
I love the selection, availability, shipping and pricing. Got my tires fast for a good price. The Tire Rack testing is a great help when comparing tires and lets you see how the tires perform in dry and wet conditions as well as on the road.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ruel, please accept our sincerest apologies for the frustration and inconvenience this situation has caused and a member of our team will be reaching back out to you directly.