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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The tires were on sale. Received next day. Happy with the purchase.
Had to get one more tire due to a road hazard. Have started a claim and will see if there are any issues with that process but the ordering and shipment of the 5th tire went well.
I receive the tire sooner than I expected it
I will purchase tires from tire rack in the future
I utilized the mobile tire mounting option at check out. What a fantastic idea! The installer came to me (with my tires)…. Within one hour my tires were mounted, balanced, and installed on my car. I'll never buy tires any other way!
Very good and the people were very friendly. The web site was extremely easy to order from.
Smooth transaction. Shipped and received quickly. Would buy from again.
Great price, look good and fit perfectly
Tires are great so far vast improvement over the ones i replaced
The staff was responsive, scheduled me conveniently, and completed the installation quickly at the agreed-upon cost.
As always quick to ship, clear about stock levels on the website and follow ups show a commitment to quality. Great job.
Received my wheels within days of ordering and agent was very friendly and knowledgeable
I placed my order on Tuesday and had my new tires by Wednesday! The website was easy to navigate and easy to place the order. The tires arrived in great condition and strapped together for convenience. I recommend!
Due to my bank flagging the original transaction due to the amount I had to replace my order and it accidentally created 2 orders with 2 accounts. I receieved an email alerting me. I called and spoke with the customer service team and they were quick, efficient and so nice. Got the duplicate trans cancelled and receieved my tires 2 days later. Got them installed and drives so amazing.
Timely, and consistent. Although your "certified installers" list is pretty limited.
Had some questions about fitment, used the chat feature and Gus reassured me that my selection would work. Tires arrived the next day
Delivered on time and tires were nice and fresh! My local shop got them on and they look great.
Prompt overnight delivery too. Chosen installer not pleasant to deal with; not Tire Rack issue. Tire Rack just happened to have a 2017 production tire to match one that got destroyed on my nearly new 2020 car, enabling me to keep a matched set. Awesome.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

