Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,537 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Jacob L.
Unfollow Jacob L.
Share Review
Report Review

Quick
January 13, 2021

Showed up in two days as promised and with no complications

Date of experience: January 13, 2021
Washington
1 review
0 helpful votes
Follow Trevor U.
Unfollow Trevor U.
Share Review
Report Review

Quick shipping
January 13, 2021

Tires arrived in about 24 hours. Very happy with the amount of reviews and customer participation that aided in making an informed purchase.

Date of experience: January 13, 2021
California
1 review
0 helpful votes
Follow Dinah L.
Unfollow Dinah L.
Share Review
Report Review

Great and fast.
January 13, 2021

First time ordering in Tire Rack and wow I got my tires delivered in a timely fashion. I will order my tires from this website because it was very efficient.

Date of experience: January 13, 2021
Pennsylvania
1 review
0 helpful votes
Follow Justin G.
Unfollow Justin G.
Share Review
Report Review

Tire Rack Review
January 13, 2021

Ordering tires; from Tire Rack is easy & convenient. Would highly recommend them to anyone; looking for quality tires.

Date of experience: January 13, 2021
Georgia
1 review
0 helpful votes
Follow Ray E.
Unfollow Ray E.
Share Review
Report Review

Order arrived super fast
January 13, 2021

One one issue with the order, I ordered a set of tire pressure sensors. Before ordering I went online chat to ask if they were OEM ones or aftermarket. I was told OEM, but they are not, they are made by Continental. I just hope they work!

Date of experience: January 13, 2021
Washington
1 review
0 helpful votes
Follow michael J.
Unfollow michael J.
Share Review
Report Review

FAST SHIPPING, WHEELS ARE GREAT
January 13, 2021

RECEIVED THE WHEELS IN 5 days! Which is fast for me cause i live in alaska. Tire rack customer service is very helpful, i love tire rack!

Date of experience: January 13, 2021
Pennsylvania
1 review
0 helpful votes
Follow Zach T.
Unfollow Zach T.
Share Review
Report Review

Great tires
January 13, 2021

These $#*!cepek trail country exp tores have been great soo far not many miles on them they are way more aggressive than the pictures tell almost would consider them an m/t but absolutely no road noise and no loss of mpg great truck tire eapecially if you want something on the aggressive side i would definatly recommend these tires to anybody that has a 4x4 and wants a great tire for a great price without the road noise most aggressive tires have and the loss of fuel mileage most of my driving is highway until i get to the job site 70-80 MPH smoothest riding tires even at 70psi make sure you use high pressure valve stems

Date of experience: January 13, 2021
Arkansas
1 review
0 helpful votes
Follow Jason Y.
Unfollow Jason Y.
Share Review
Report Review

Easy!
January 13, 2021

I was buying a car in North Carolina and had to drive it back to West Michigan. It had very aggressive summer tires on it and that wasn't going to work. In just ten minutes I found very highly rated all season tires and was able to have them delivered to the dealership for install. I got the tires way cheaper than getting them through the dealership and was only charged $120 to mount, balance, and package up the other tires in the car for the drive.

Date of experience: January 13, 2021
Florida
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

Very fast, very easy!
January 13, 2021

Great job, shipped fast to installer! Tires were great, they are installed and on the car!

Date of experience: January 13, 2021
California
1 review
0 helpful votes
Follow Minerva D.
Unfollow Minerva D.
Share Review
Report Review

Happy
January 13, 2021

Great experience. Very satisfied customer with ordering & shipping.

Date of experience: January 13, 2021
West Virginia
1 review
0 helpful votes
Follow Stephen H.
Unfollow Stephen H.
Share Review
Report Review

Great product and very fast delivery
January 13, 2021

Easy shopping on site. Once ordered the were delivered in a couple days. Awesome experience thanks.

Date of experience: January 13, 2021
North Dakota
1 review
0 helpful votes
Follow Terry F.
Unfollow Terry F.
Share Review
Report Review

Snow tires
January 13, 2021

Ordered tires and wheels 3 pm Thursday. Delivered installed and balanced Friday. Could not have been a better experience. Thanks

Date of experience: January 13, 2021
California
1 review
0 helpful votes
Follow Thomas T.
Unfollow Thomas T.
Share Review
Report Review

Installer FAIL
February 12, 2021

Tires arrived as expected. When I showed up for my 2:00PM appointment at Firestone in Watsonville, CA the Service Manager told me they could not work on my car until 6:00PM. Tire Rack customers seem to get second class service with Installers. At least with this one.

Date of experience: January 13, 2021
Delaware
1 review
0 helpful votes
Follow Tanya Q.
Unfollow Tanya Q.
Share Review
Report Review

I ordered my tires and opted to pick them up at the DC. After getting my alert that they were ready I arrived at the DC and called per the instructions. I waited a bit. I saw someone come out on a walkie rider. He came out unloaded the tires onto the pavement and left. Not bothering to ask whether I wanted them loaded in the hatch or anything. The pandemic is a great excuse for subpar service. Thanks!

Date of experience: January 13, 2021
New Hampshire
1 review
0 helpful votes
Follow George G.
Unfollow George G.
Share Review
Report Review

Great experience!
January 13, 2021

Excellent. Tires delivered on time as promised. Excellent price and service.

Date of experience: January 13, 2021
Pennsylvania
1 review
0 helpful votes
Follow Martha L.
Unfollow Martha L.
Share Review
Report Review

Great service!
January 13, 2021

Product was in stock to order. Tire Rack has great customer service and super fast shipping!

Date of experience: January 13, 2021
Minnesota
1 review
0 helpful votes
Follow Eric U.
Unfollow Eric U.
Share Review
Report Review

Quick, free shipping
January 13, 2021

Tire rack shipped my lift kit quickly and for free.

Date of experience: January 13, 2021
Texas
1 review
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Share Review
Report Review

New tires
January 13, 2021

Was a great experience and like the human touch with the phone call to confirm the order

Date of experience: January 13, 2021
New Jersey
1 review
0 helpful votes
Follow Peter Q.
Unfollow Peter Q.
Share Review
Report Review

24 hour delivery to the installer was excellent. Install went very well. This is the only way I'll buy tires in the future.

Date of experience: January 13, 2021
New York
1 review
0 helpful votes
Follow Randy T.
Unfollow Randy T.
Share Review
Report Review

Excellent
January 13, 2021

Delivered to my mechanic quickly! Tires look and perform great!

Date of experience: January 13, 2021