Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They had my tires to me in a couple days. Very happy with my experience!
Ordered General Grabber AT for my little chevy S10. Web site answered all my questions. Order showed up quicker than Amazon orders and were a perfect fit. Makes my old S10 look like it can actually do something fun!
Used the chat site to answer a question. Very helpful. Had the tires within two days.
A little confusion where the tires were sent. No issue.
Happy with delivery time, truck is looking much better now
Ordered it one day and shipped the next. Quick service online and had it in stock too.
Great customer service. Timely delivery. Bought two tires one week and got another a few days later.
Tires arrived in about 24 hours. Very happy with the amount of reviews and customer participation that aided in making an informed purchase.
First time ordering in Tire Rack and wow I got my tires delivered in a timely fashion. I will order my tires from this website because it was very efficient.
Ordering tires; from Tire Rack is easy & convenient. Would highly recommend them to anyone; looking for quality tires.
One one issue with the order, I ordered a set of tire pressure sensors. Before ordering I went online chat to ask if they were OEM ones or aftermarket. I was told OEM, but they are not, they are made by Continental. I just hope they work!
RECEIVED THE WHEELS IN 5 days! Which is fast for me cause i live in alaska. Tire rack customer service is very helpful, i love tire rack!
These $#*!cepek trail country exp tores have been great soo far not many miles on them they are way more aggressive than the pictures tell almost would consider them an m/t but absolutely no road noise and no loss of mpg great truck tire eapecially if you want something on the aggressive side i would definatly recommend these tires to anybody that has a 4x4 and wants a great tire for a great price without the road noise most aggressive tires have and the loss of fuel mileage most of my driving is highway until i get to the job site 70-80 MPH smoothest riding tires even at 70psi make sure you use high pressure valve stems
I was buying a car in North Carolina and had to drive it back to West Michigan. It had very aggressive summer tires on it and that wasn't going to work. In just ten minutes I found very highly rated all season tires and was able to have them delivered to the dealership for install. I got the tires way cheaper than getting them through the dealership and was only charged $120 to mount, balance, and package up the other tires in the car for the drive.
Great job, shipped fast to installer! Tires were great, they are installed and on the car!
Great experience. Very satisfied customer with ordering & shipping.
Easy shopping on site. Once ordered the were delivered in a couple days. Awesome experience thanks.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

