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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I purchased 4 rims and tires and got them shipped quickly and for relatively cheaply straight to my door. Everything has been great quality so far at reasonable prices. Great service
Excellent pricing and service as usual. Fast delivery as well! Thank you again Tire Rack, always the first place I go to source tires!
The tires and installation were perfect! Was an extremely easy setup for the installation I was able to complete all scheduling online. Thanks!
Always find what I'm looking for here. Great prices and fast shipping too.
Everything was great, service was great. I will buy from them again.
Tires arrived in 2 business days as scheduled. Pricing was extremely competitive. Great experience with the order.
Wonderful shipping item's came earlier than expected. Pleased with product.
Order came REAL quick! Was really surprised to see how fast my order was delivered, two thumbs up.
The website is easy to use, helping you find suitable tires not only by entering tire sizes but also by make, model and year of the vehicle. All tires are reviewed extensively and reviews are organized in a helpful way, to help make an informed decision. The website has a lot of helpful non-product specific information. When I still picked a tire that may not have been suitable for the particular sub-model of our van, customer service contacted me by email to ensure that it was right. Shipping (included) was very fast, the tires were delivered by UPS within two business days. The price of the brand name tires I bought was about 15% lower than that of a large competitor.
Easy to navigate through the online tool, and very fast delivery
They had my tires to me in a couple days. Very happy with my experience!
Ordered General Grabber AT for my little chevy S10. Web site answered all my questions. Order showed up quicker than Amazon orders and were a perfect fit. Makes my old S10 look like it can actually do something fun!
Used the chat site to answer a question. Very helpful. Had the tires within two days.
A little confusion where the tires were sent. No issue.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

