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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,439 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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I purchased 4 rims and tires and got them shipped quickly and for relatively cheaply straight to my door. Everything has been great quality so far at reasonable prices. Great service

Date of experience: January 13, 2021
Virginia
1 review
0 helpful votes
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Hankook Ventos S1 Noble 2 Tire Order
January 14, 2021

Excellent pricing and service as usual. Fast delivery as well! Thank you again Tire Rack, always the first place I go to source tires!

Date of experience: January 13, 2021
Florida
1 review
0 helpful votes
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Great experience!
January 14, 2021

The tires and installation were perfect! Was an extremely easy setup for the installation I was able to complete all scheduling online. Thanks!

Date of experience: January 13, 2021
Minnesota
1 review
0 helpful votes
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Repeat buyer
January 14, 2021

Always find what I'm looking for here. Great prices and fast shipping too.

Date of experience: January 13, 2021
Virginia
1 review
0 helpful votes
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Good customer service
January 14, 2021

Good customer service. Tires received in the business days.

Date of experience: January 13, 2021
Colorado
1 review
0 helpful votes
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Great
January 14, 2021

Everything was great, service was great. I will buy from them again.

Date of experience: January 13, 2021
Maryland
1 review
0 helpful votes
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Seamless
January 14, 2021

No issues; I have ordered previously. As usual, no issues

Date of experience: January 13, 2021
Pennsylvania
1 review
0 helpful votes
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5 stars
January 14, 2021

Great tires and super quick shipping! Came earlier than expected and best of all the prices were good!

Date of experience: January 13, 2021
New York
1 review
0 helpful votes
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Tires
January 14, 2021

I have bought multiple tires from here and they are shipped and delivered so fast, just like it says sometimes I receive them early

Date of experience: January 13, 2021
Colorado
1 review
0 helpful votes
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Great experience!
January 14, 2021

Tires arrived in 2 business days as scheduled. Pricing was extremely competitive. Great experience with the order.

Date of experience: January 13, 2021
California
1 review
0 helpful votes
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Excellent service
January 14, 2021

Wonderful shipping item's came earlier than expected. Pleased with product.

Date of experience: January 13, 2021
California
1 review
0 helpful votes
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Hella Satisfied
January 14, 2021

Order came REAL quick! Was really surprised to see how fast my order was delivered, two thumbs up.

Date of experience: January 13, 2021
Texas
1 review
0 helpful votes
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Fast
January 14, 2021

The delivery was fast and easy. It took about a week to deliver and customer service was very nice

Date of experience: January 13, 2021
Wyoming
2 reviews
0 helpful votes
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The website is easy to use, helping you find suitable tires not only by entering tire sizes but also by make, model and year of the vehicle. All tires are reviewed extensively and reviews are organized in a helpful way, to help make an informed decision. The website has a lot of helpful non-product specific information. When I still picked a tire that may not have been suitable for the particular sub-model of our van, customer service contacted me by email to ensure that it was right. Shipping (included) was very fast, the tires were delivered by UPS within two business days. The price of the brand name tires I bought was about 15% lower than that of a large competitor.

Date of experience: January 13, 2021
California
1 review
0 helpful votes
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Easy to navigate through the online tool, and very fast delivery

Date of experience: January 13, 2021
Tennessee
1 review
0 helpful votes
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Great Customer Service
January 13, 2021

They had my tires to me in a couple days. Very happy with my experience!

Date of experience: January 13, 2021
North Dakota
1 review
0 helpful votes
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S10 Grabber
January 13, 2021

Ordered General Grabber AT for my little chevy S10. Web site answered all my questions. Order showed up quicker than Amazon orders and were a perfect fit. Makes my old S10 look like it can actually do something fun!

Date of experience: January 13, 2021
Washington
1 review
0 helpful votes
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Snow tires
January 13, 2021

Used the chat site to answer a question. Very helpful. Had the tires within two days.

Date of experience: January 13, 2021
District of Columbia
1 review
0 helpful votes
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Good tires
February 12, 2021

A little confusion where the tires were sent. No issue.

Date of experience: January 13, 2021
Florida
1 review
0 helpful votes
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Nice job
January 13, 2021

It's nice to find a company knows what customer service.

Date of experience: January 13, 2021