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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,826
shipping
28,790
quality
29,350
This company responds to reviews on average within 1 day

Instant Feedback

530,895 reviews

We monitor reviews for authenticity

Arkansas
2 reviews
0 helpful votes
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Love Tire Rack
February 4, 2021

.

Date of experience: February 4, 2021
Illinois
1 review
0 helpful votes
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Always great experience and quality
February 4, 2021

I recently bought another set of wheel and tire package. The car looks amazing I get stopped by people. Very happy with craftsmanship of my forged rims. Really transforms my car.

Thanks again.

Rob

Date of experience: February 4, 2021
Virginia
1 review
0 helpful votes
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Run flats to Non Run Flats
February 4, 2021
Updated review

Finally made switch to non-run flats. Had no issues at all with Tire Rack and I'm a first time shopper with them. Great prices, no issues with delivery and scheduling appointment with installer.

Date of experience: February 4, 2021

Very informative
January 29, 2021
Previous review

Very informative.

Date of experience: January 29, 2021
New York
1 review
0 helpful votes
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Excellent service
February 4, 2021
Updated review

It was easy to use. Had product I needed and efficient.

Date of experience: February 4, 2021

It was easy to use
January 29, 2021
Previous review

It was easy to use. Had product I needed and efficient.

Date of experience: January 29, 2021
Nevada
1 review
0 helpful votes
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Tires
February 12, 2021

It was a good experience, pricing at the local tire shop was more expensive than quoted on the tire rack website.

Date of experience: February 4, 2021
Albert K. — TireRack Rep
over a year old

We're sorry to hear your experience with us was not to your satisfaction. A member of our team reached out to you to see what we can do to help. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.

New Jersey
1 review
0 helpful votes
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Great Surprise!
February 4, 2021
Updated review

What a fantastic and and easy to navigate site. This was my first visit and I felt that I made the best educated purchase based on the thorough information you provided. My wheels arrived days before I expected them to, and now they're installed and I couldn't be more thrilled. Thanks!

Date of experience: February 4, 2021

What a fantastic and and easy to navigate site
January 29, 2021
Previous review

What a fantastic and and easy to navigate site. This was my first visit and I felt that I made the best educated purchase based on the thorough information you provided. Can't wait to get my wheels and tires, thanks!

Date of experience: January 29, 2021
Pennsylvania
1 review
0 helpful votes
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Replacement Tire
February 4, 2021

Got a nail in a run flat and had to get a replacement tire. Placed order on Friday and had tire Saturday. Filed a claim under the road hazard and everything seems to be working out very smooth.

Date of experience: February 4, 2021
Florida
1 review
0 helpful votes
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Amazing
March 8, 2021
Updated review

Easy an simple. Love it. Definitely I would recommended

Date of experience: February 4, 2021

Easy an simple
January 29, 2021
Previous review

Easy an simple. Love it. Definitely I would recommended

Date of experience: January 29, 2021
Georgia
1 review
0 helpful votes
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4 Goodyear trailer tires
February 4, 2021

Very smooth. In less than 3 hours I had ordered my tires, driven to the warehouse and picked them up, got my camper out of storage, went to an approved installer and had the tires installed, and returned my camper to storage.

Date of experience: February 4, 2021
Virginia
1 review
0 helpful votes
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The way tire-shopping should be
February 4, 2021

The customer service rep was able to match my defective tire with a comparable model. Ordering & shipment proceeded as if I were right there in the store: no delays whatsoever.

Date of experience: February 4, 2021
Illinois
1 review
0 helpful votes
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It was okay.
February 4, 2021
Updated review

Oder was good. Delivery was good. 2 out of 4 of my wheels have damage. The answer was a $50 dollar credit per wheel very unhappy with that will not use again.

Date of experience: February 4, 2021
Albert K. — TireRack Rep
over a year old

We’re so very sorry to hear you had a negative experience with us. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.


Quick and easy!
January 29, 2021
Previous review

Quick and easy!

Date of experience: January 29, 2021
Pennsylvania
1 review
0 helpful votes
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Great Service
February 4, 2021

Did a double purchased by mistake and they were kind enough to call. Allowing me to cancel the unwanted order. Thank you

Date of experience: February 4, 2021
Georgia
2 reviews
0 helpful votes
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I was very happy with the delivery time. But I was disappointed that the company that I had my tires shipped to could not install the tires for me. Because they didn't have the proper lift, I had to pick my tires up and search for another business to do the install and alignment.

Date of experience: February 4, 2021
Georgia
1 review
0 helpful votes
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Tire Rack went above and beyond
February 4, 2021

Tire Rack went above and beyond helping me with my order. After placing an online order someone called and verified that it was correct and even advised I ordered something I didn't need. A few hours later I received another call verifying the delivery address. My order was received on time and the wheels look fantastic on my Chevy Trax.

Date of experience: February 4, 2021
Georgia
1 review
0 helpful votes
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1st Timer
February 4, 2021

This is my 1st time ordering from tire rack and I will be returning as a customer for all my future tire needs.

Date of experience: February 4, 2021
Washington
1 review
0 helpful votes
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Easy process
February 4, 2021
Updated review

Big selection, easy to purchase, and tires arrived quickly

Date of experience: February 4, 2021

Big selection, and free shipping!
January 29, 2021
Previous review

Big selection, and free shipping!

Date of experience: January 28, 2021
Pennsylvania
1 review
0 helpful votes
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Fast delivery
February 4, 2021

I was very surprised to get it very fast. Ordered it on a monday, it was delivered to my auto shop by Wednesday. And love the tires. Just had our first major snow storm in the north east and tires did what I expect thrm to do. Will be ordering tires from tire track from now on.

Date of experience: February 4, 2021
California
2 reviews
0 helpful votes
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I've been utilizing Tire Rack online for a host of tire purchases for different vehicles I've owned over many years. I've taken notice over the last couple of purchases when ordering new tires for my two vehicles, the once considerable price point, mounting, and sales tax advantages proffered by ordering online have diminished significantly. Box stores, specialty stores, and even price matching by dealers have dramatically closed the cost gap advantages Tire Rack once harbored. When tire mounting expenses ($134 within my area) are figured-in, previous advantages of ordering online are becoming a push. Unbiased tire reviews, tire choice variety and comparison shopping information supported by uncomplicated warranty service remain Tire Rack advantages. Like quite a few fixed income baby boomers entering retirement, price point will most likely weigh heavily on future purchases.

Date of experience: February 3, 2021
Washington
1 review
0 helpful votes
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Highly recommend
March 8, 2021

Excellent, and delivery timeframe was exactly as promised online.

Date of experience: February 3, 2021
Colorado
1 review
0 helpful votes
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Best Price Super fast shipping
February 4, 2021

Emailed an expert for sizing info, I got a great response so I ordered a set of Fuel sledge 20/10 Wheels. Can't wait to put them on!

Date of experience: February 3, 2021