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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Received at my house 26 hours after I ordered my wheel/winter tire package. Amazed at how fast I received it and how thought out every little detail was. Great instructions, packaging, things to watch out for. I would certainly order a wheel/tire package from Tirerack in the future.
I always use TireRack.com. I ship the tires to a local Firestone for mounting.
I always use TireRack.com. I ship the tires to a local Firestone for mounting.
I love the reviews and content available for all tires, and the options to choose
I love the reviews and content available for all tires, and the options to choose
Received all [4] tires the following day after ordering... Tire Rack has tire ordering down to an art form... Plus free shipping... You can't beat that type of service!
I was able to order on tire rack and have my tires delivered to my dealership for install. I received my tires less than two days after I ordered them.
We just had a 3 day major snow storm here in PA, I ordered my snow tires and wheels when I heard about the storm coming. I received them in just 2 days. I was able to get to work thanks to Tire Rack.
Wheels I wanted at a great price. Shipped to my door in 2 days. Wheels balanced perfectly. Great experience.
Factory tire replacement was exactly what I was looking for. Ordered and arrived in record time. I will definitely recommend Tire Rack in the future.
Fast easy shopping with a wide variety of options and best of all you have the best prices.
Fast easy shopping with a wide variety of options and best of all you have the best prices.
Pretty good experience. Bought new rims and snow tires. My only complaint is Tire Rack does not carry Nokian snow tires. Incredibly fast service -- they were delivered in less than 24 hours!
First class! Have always had a great experience when using Tire Rack.
I love the way you can see the way the wheels look on your car on the website
I love the way you can see the way the wheels look on your car
Easy, good price, free shipping to my installer all add up to a great shopping experience.
Easy, good price, free shipping to my installer all add up to a great shopping experience.
I had a great experience with my purchase from Tire Rack. I ordered on line one night, and when I got my invoice by email, I realized I had ordered the wrong size tire. I called the next morning, and in just a matter of minutes, they had cancelled my first order and conpleted my second order with the right size tires. Fastest delivery I ever ever had.
Always a pleasure to deal with Tire Rack. Website is organized for my vehicle. Tires were delivered one day after ordering.
It was easy to find my tire size and there was a decent selection. I was very happy to find the General Grabber A/T. The ride is unbelievably comfortable for the tire that it is. Anyway, the ordering process was easy and the shipping and delivery process was excellent.
Wheels and tires came well protected and ready to mount to the car. No issues with the order.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

