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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,822
shipping
28,786
quality
29,346
This company responds to reviews on average within 1 day

Instant Feedback

530,734 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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A++ wheel tire package
March 7, 2021
Updated review

Received at my house 26 hours after I ordered my wheel/winter tire package. Amazed at how fast I received it and how thought out every little detail was. Great instructions, packaging, things to watch out for. I would certainly order a wheel/tire package from Tirerack in the future.

Date of experience: February 3, 2021

Amazing website
January 28, 2021
Previous review

Amazing website

Date of experience: January 28, 2021
Virginia
2 reviews
0 helpful votes
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Wheels
February 3, 2021

Exactly as described, fit perfect, looks great, and delivered fast.

Date of experience: February 3, 2021
Texas
1 review
0 helpful votes
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First place I go
February 3, 2021
Updated review

I always use TireRack.com. I ship the tires to a local Firestone for mounting.

Date of experience: February 3, 2021

I always use TireRack.com
January 28, 2021
Previous review

I always use TireRack.com. I ship the tires to a local Firestone for mounting.

Date of experience: January 28, 2021
Maryland
1 review
0 helpful votes
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Repeat Customer.
March 7, 2021
Updated review

I love the reviews and content available for all tires, and the options to choose

Date of experience: February 3, 2021

I love the reviews and content available for all tires,...
January 27, 2021
Previous review

I love the reviews and content available for all tires, and the options to choose

Date of experience: January 27, 2021
New York
1 review
0 helpful votes
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Very Impressed!
February 3, 2021

Received all [4] tires the following day after ordering... Tire Rack has tire ordering down to an art form... Plus free shipping... You can't beat that type of service!

Date of experience: February 3, 2021
New Hampshire
1 review
0 helpful votes
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Quick and easy process
February 3, 2021

I was able to order on tire rack and have my tires delivered to my dealership for install. I received my tires less than two days after I ordered them.

Date of experience: February 3, 2021
Oregon
1 review
0 helpful votes
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We just had a 3 day major snow storm here in PA, I ordered my snow tires and wheels when I heard about the storm coming. I received them in just 2 days. I was able to get to work thanks to Tire Rack.

Date of experience: February 3, 2021
Pennsylvania
1 review
0 helpful votes
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Shipped in 2 days
February 3, 2021

Wheels I wanted at a great price. Shipped to my door in 2 days. Wheels balanced perfectly. Great experience.

Date of experience: February 2, 2021
Colorado
1 review
0 helpful votes
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Speedy delivery
February 3, 2021

Factory tire replacement was exactly what I was looking for. Ordered and arrived in record time. I will definitely recommend Tire Rack in the future.

Date of experience: February 2, 2021
California
1 review
0 helpful votes
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Easy purchasing tires
March 7, 2021

Ordering tires were easy... delivery ups messed up the delivery

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Outstanding
March 7, 2021
Updated review

Fast easy shopping with a wide variety of options and best of all you have the best prices.

Date of experience: February 2, 2021

Fast easy shopping with a wide variety of options and...
January 28, 2021
Previous review

Fast easy shopping with a wide variety of options and best of all you have the best prices.

Date of experience: January 27, 2021
Minnesota
1 review
0 helpful votes
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New Snow Tires
February 3, 2021

Pretty good experience. Bought new rims and snow tires. My only complaint is Tire Rack does not carry Nokian snow tires. Incredibly fast service -- they were delivered in less than 24 hours!

Date of experience: February 2, 2021
Wisconsin
1 review
0 helpful votes
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First class! Have always had a great experience when using Tire Rack.

Date of experience: February 2, 2021
California
1 review
0 helpful votes
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On time delivery with an awesome product
March 7, 2021
Updated review

I love the way you can see the way the wheels look on your car on the website

Date of experience: February 2, 2021

I love the way you can see the way the wheels look...
January 28, 2021
Previous review

I love the way you can see the way the wheels look on your car

Date of experience: January 27, 2021
New York
1 review
0 helpful votes
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.
February 3, 2021

.

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Happy customer
March 7, 2021
Updated review

Easy, good price, free shipping to my installer all add up to a great shopping experience.

Date of experience: February 2, 2021

Easy, good price, free shipping to my installer all...
January 27, 2021
Previous review

Easy, good price, free shipping to my installer all add up to a great shopping experience.

Date of experience: January 27, 2021
Texas
1 review
0 helpful votes
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Outstanding transaction!
February 3, 2021

I had a great experience with my purchase from Tire Rack. I ordered on line one night, and when I got my invoice by email, I realized I had ordered the wrong size tire. I called the next morning, and in just a matter of minutes, they had cancelled my first order and conpleted my second order with the right size tires. Fastest delivery I ever ever had.

Date of experience: February 2, 2021
New Jersey
1 review
0 helpful votes
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Kumho Tire Purchase
February 3, 2021

Always a pleasure to deal with Tire Rack. Website is organized for my vehicle. Tires were delivered one day after ordering.

Date of experience: February 2, 2021
Ohio
2 reviews
0 helpful votes
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I Recommend Tire Rack
February 3, 2021

It was easy to find my tire size and there was a decent selection. I was very happy to find the General Grabber A/T. The ride is unbelievably comfortable for the tire that it is. Anyway, the ordering process was easy and the shipping and delivery process was excellent.

Date of experience: February 2, 2021
Illinois
1 review
0 helpful votes
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Ready for winter
March 7, 2021

Wheels and tires came well protected and ready to mount to the car. No issues with the order.

Date of experience: February 2, 2021