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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,806
shipping
28,770
quality
29,330
This company responds to reviews on average within 1 day

Instant Feedback

530,596 reviews

We monitor reviews for authenticity

Maryland
2 reviews
0 helpful votes
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Once again
February 6, 2021

Had the OEM tires I wanted in stock and delivery was very quick considering current shipping problems I've had with other companies.

Date of experience: February 5, 2021
Pennsylvania
2 reviews
0 helpful votes
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First purchase
March 10, 2021

First time ordering from tire rack. Everything went well I think the delivery was a day after I thought it would be but no problem.

Date of experience: February 5, 2021
Florida
1 review
0 helpful votes
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Pleasant experience
March 10, 2021

Went online found Required tires for the Mercedes S550 I can honestly say in savings of 30% versus Mercedes prices

Date of experience: February 5, 2021
Florida
1 review
0 helpful votes
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Nice work
February 6, 2021

Was successful but the delivery leaving the tires in front of the house without care, someone could be took the tires

Date of experience: February 5, 2021
North Carolina
1 review
0 helpful votes
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Great Price
February 6, 2021

Website was easy to use and like the product comparison videos.

Date of experience: February 5, 2021
Maryland
1 review
0 helpful votes
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Chip wheels
February 8, 2021

I received my wheels and one wheel had a dent on it which upset me since they are supposed to be new.

Date of experience: February 5, 2021
Albert K. — TireRack Rep
over a year old

Harrison thanks for bringing this to our attention, we have a new wheel shipping to you today. We apologize for the inconvenience please continue to follow up with the rep you are working with should you have any other questions.

Arizona
1 review
0 helpful votes
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Superb choices, easy ordering and swift delivery.
March 10, 2021
Updated review

Great choices and pricing, I have always used Tire rack because of the no hassle experience.

Date of experience: February 5, 2021

Great choices and pricing, I have always used Tire...
January 30, 2021
Previous review

Great choices and pricing, I have always used Tire rack because of the no hassle experience.

Date of experience: January 30, 2021
California
1 review
0 helpful votes
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Great price / easy and smooth
February 6, 2021

Easy ordering, packaging was terrific. Everything needed for me to put on the wheels on myself. UPS was a day late with delivery.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Great Prices, Fast Service
February 6, 2021

Purchased a set of four tires for my wife's car. Ordered on a Saturday, they arrived at the MobileGo Installer a few days later. Mobile Installer was prompt, courteous and fast. Installed the tires in my driveway - no hassle! Even though the mobile installer is a tad more expensive, you get pieces of mind, don't have to wait in some waiting room with 50 other people and their work is excellent.

Date of experience: February 5, 2021
New Jersey
3 reviews
0 helpful votes
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Review
February 6, 2021

Shipping instructions asked for first and last name and where it was going to. I was sending it directly to my mechanic under my name however tirerack didn't send it under my name, you used the name on the credit card. Online form should have specifically said that it would have to use the name on the credit card. Was confusing@ accepting shipment.

Date of experience: February 5, 2021
Illinois
1 review
0 helpful votes
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Tires
February 6, 2021
Updated review

Very easy checkout with good product reviews and comparisons.

Date of experience: February 5, 2021

Very easy checkout with good product reviews and comparisons
January 30, 2021
Previous review

Very easy checkout with good product reviews and comparisons.

Date of experience: January 30, 2021
New York
1 review
0 helpful votes
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Close out deals are great
March 10, 2021

Was lucky to find my tire size in close out and got an amazing price with 2 day shipping and hazard insurance. An unbeatable deal.

Date of experience: February 5, 2021
Maryland
1 review
0 helpful votes
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Awesome
February 5, 2021

.

Date of experience: February 5, 2021
Colorado
1 review
0 helpful votes
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Seamless Experience
March 9, 2021

First time buying winter tires, so I was hesitant to use an online retailer. From selection to installation, the process was incredibly smooth. I used the recommended installer (ASAP Tire) and couldn't have been happier!

Date of experience: February 5, 2021
Tennessee
1 review
0 helpful votes
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Great service
February 5, 2021

I was able to find a compact spare tire at a good price. And, the tire was recently manufactured, so it's not been sitting somewhere for years.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Fast and easy
March 9, 2021

Hassle free experience and a super fast delivery to order set if snow tires.

Date of experience: February 5, 2021
New Jersey
1 review
0 helpful votes
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New rims
March 9, 2021

Was quick and easy and were delivered when they said they would and in my opinion a very fair price.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Easy to use
February 5, 2021

Easy to use website with a lot of choices to choose from.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Very happy with this purchase.
February 5, 2021
Updated review

This is my first time order from you. So far the experience is very positive. We received the mounted tire one day before it was promised and I was surprised because it came with new lug nits, not expected, and the wheel is very nice. Since I am using this for a spare tire I did not have it mounted on the vehicle. VERY Satisfied with this purchase!

Date of experience: February 5, 2021

This is my first time order from you
January 30, 2021
Previous review

This is my first time order from you. So far the experience is very positive.

Date of experience: January 30, 2021
Ohio
1 review
0 helpful votes
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You guys have always been great
March 9, 2021
Updated review

You guys are great, since I was a kid looking and buying threw the magazines, you were ALWAYS the BEST!

Date of experience: February 5, 2021

You guys are great, since I was a kid looking and buying...
January 29, 2021
Previous review

You guys are great, since I was a kid looking and buying threw the magazines, you were ALWAYS the BEST!

Date of experience: January 29, 2021