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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,821
shipping
28,785
quality
29,345
This company responds to reviews on average within 1 day

Instant Feedback

530,729 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Ordered it at 4 pm on Tuesday. Got it from UPS 2 pm the next day. Midway GA to Myrtle Beach. Installed by NTB the next morning. For less than plan which included $2 tire fee. It seems it was billed as SC tax with my Invoice. Then they gave me a Deal on the Alignment. In by 10 done by11:30.

Date of experience: February 7, 2021
Florida
1 review
0 helpful votes
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BMW tires
March 11, 2021
Updated review

I've bought all of my tires for the last. 20. Years from tire rack

Date of experience: February 7, 2021

I've bought all of my tires for the last
June 12, 2020
Previous review

I've bought all of my tires for the last. 20. Years from tire rack

Date of experience: March 31, 2020
Missouri
1 review
0 helpful votes
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Lets see.
February 7, 2021
Updated review

Website confusing almost led me to shipping to a tire business far from me. You guys got to keep it simple, ship it to the house and let customer decide where he or she want it to take it.

Date of experience: February 7, 2021

Website confusing almost led me to shipping to a tire...
March 3, 2021
Previous review

Website confusing almost led me to shipping to a tire business far from me. You guys got to keep it simple, ship it to the house and let customer decide where he or she want it to take it.

Date of experience: January 31, 2021
Texas
1 review
0 helpful votes
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1st order was great
March 11, 2021
Updated review

No hassle ordering many payment options. Ton of tire options and prices. Received my order within a few days. Will be a return customer

Date of experience: February 7, 2021

Easy to order with pay options
February 1, 2021
Previous review

Easy to order with pay options

Date of experience: February 1, 2021
Oregon
2 reviews
0 helpful votes
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Frequent flier
February 7, 2021

Have ordered tires and wheels from Tire Rack a number of times and never had any issues.

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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Good Experience
February 7, 2021

I have a 1995 Nissan Sentra. It's an older vehicle and it's hard to find tires- for my car. I went to Good Year, Firestone, Discount Tire, and Costco. All of these places either didn't have my sized tires in stock OR they would have to special order them; the prices they were asking for didn't seem competitive to me. However, I needed tires and I didn't wish to run around from store to store, so I asked a guy at NTB (my last stop) where I could get my hard to find tire size. He recommended The ‘Tire Rack'. I went online and ‘checked' them out; Inventory, selection, and prices were reasonable. I narrowed down my search to my tire size and there were several options that were well worth the cost - much lower than at the tire dealers. I will definitely consider them again. I saved time and money through them

Date of experience: February 7, 2021
Illinois
1 review
0 helpful votes
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Shipped faster than expected!
February 7, 2021

I ordered the tires on Monday and made an appointment to get them installed on Thursday.
They arrived on Tuesday, ahead of schedule. Great service!

Date of experience: February 7, 2021
Washington
1 review
0 helpful votes
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Satisfied
March 11, 2021
Updated review

Quick, simple, and affordable. I really appreciate the different payment options.

Date of experience: February 7, 2021

Quick, simple, and affordable
February 1, 2021
Previous review

Quick, simple, and affordable. I really appreciate the different payment options.

Date of experience: February 1, 2021
Wisconsin
1 review
0 helpful votes
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Unreal Snow tires
February 7, 2021
Updated review

There are a lot of tires that are not rated. The main reason I buy from tire rack is to compare options. I ended up taking a chance on good year tires that have tread like a set I purchased previously. Tires are great!

Date of experience: February 7, 2021

There are a lot of tires that are not rated
February 1, 2021
Previous review

There are a lot of tires that are not rated. The main reason I buy from tire rack is to compare options.

Date of experience: January 31, 2021
North Carolina
1 review
0 helpful votes
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Best purchase
February 7, 2021
Updated review

Thank you for the fast delivery and qaulity service with my questions about my tire selection. I got what I wanted and within three days even in a No-Easter storm. Excellent. Paul

Date of experience: February 7, 2021

Thank you for having the tires I need and at a lower...
February 1, 2021
Previous review

Thank you for having the tires I need and at a lower cost than my dealer.

Date of experience: February 1, 2021
New York
1 review
0 helpful votes
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Money Well Spent! Excellent Company!
February 7, 2021
Updated review

Received my tires very quickly, installed them and got my wife's car ready for registration renewal all in the middle of two snowstorms and a pandemic! Excellent service and dependability!

Date of experience: February 7, 2021

Looking forward to receiving my tires
February 1, 2021
Previous review

Looking forward to receiving my tires.

Date of experience: February 1, 2021
Pennsylvania
1 review
0 helpful votes
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On Target
February 7, 2021

I am very pleased with the tites, excellent tires. Delivery date was delayed due to Mother Nature not Tire Rack.

Date of experience: February 7, 2021
Missouri
1 review
0 helpful votes
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Wow! I am now a believer!
February 7, 2021
Updated review

I am now a believer in TireRack! Loved the shopping experience and all of the feedback on tires was outstanding well done, and I couldn't be happier with my new treads, wishing I had gone a size bigger but I'll have to wait until next time. The shipping was on time and quick turn around as compared to what competitors have on hand and beats everyone on turn around time! I had a nail in my old tires and needed to act fast before I had a blowout and within 2 DAYS, yes days, not weeks I had new tires on and rolling down the road! Paid a little more than expected but for the turn around time you almost have to, no shop can get truck tires that fast. Only complaint is I didn't like that I couldn't read full reviews on installers. Made the decision harder for me, and turned out the installer I chose sucked so that definitely needs to be changed.

Date of experience: February 7, 2021

Didn't like that I couldn't read full reviews on installers
February 1, 2021
Previous review

Didn't like that I couldn't read full reviews on installers. Made the decision harder for me.

Date of experience: February 1, 2021
New Hampshire
1 review
0 helpful votes
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Loving the firestone weathergrips
February 7, 2021
Updated review

Great layout, easy to compare products for desired qualities. Highly recommend.

Date of experience: February 7, 2021

Great layout, easy to compare products for desired...
January 31, 2021
Previous review

Great layout, easy to compare products for desired qualities. Highly recommend.

Date of experience: January 31, 2021
New York
1 review
0 helpful votes
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Great experience m.
March 11, 2021
Updated review

I ordered online and picked up at warehouse, awesome customer service they had me loaded a minute after a arrived! Great price and selection

Date of experience: February 7, 2021

Great price and selection
February 1, 2021
Previous review

Great price and selection

Date of experience: January 31, 2021
Louisiana
1 review
0 helpful votes
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Great tires for a great price
February 7, 2021

Easy to find what I needed and understand the differences and benefits between the tires.

Date of experience: February 7, 2021
Florida
1 review
0 helpful votes
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First time experience
March 9, 2021
Updated review

The tires shipped and arrived to my residence the next day. I wasn't aware the close out tire on discount were a few years old, so that was a surprise. However, so far they have been okay.

Date of experience: February 7, 2021

Great experience so far
February 1, 2021
Previous review

Great experience so far. Awaiting the products to arrive.

Date of experience: February 1, 2021
North Carolina
1 review
0 helpful votes
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Never going back to a tire shop again
February 7, 2021
Updated review

Very informative. Made a large purchase feel easy and relatively stress free

Date of experience: February 7, 2021

Very informative
February 1, 2021
Previous review

Very informative. Made a large purchase feel easy and relatively stress free

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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No one else even has this tire right now!
I needed new KOS's on my custom size truck wheels for an upcoming overland trip. The tire tack came through with a full set in stock and delivered in 2 days.
(NO Lame CV19 excuses!) just good service as normal.

Date of experience: February 7, 2021
Louisiana
1 review
0 helpful votes
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Customer service
February 7, 2021

One tire was questionable on the road force machine. Tire rack quickly sent out a replacement tire. No questions asked.

Date of experience: February 7, 2021