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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Easy to find what I needed and understand the differences and benefits between the tires.
The tires shipped and arrived to my residence the next day. I wasn't aware the close out tire on discount were a few years old, so that was a surprise. However, so far they have been okay.
Great experience so far. Awaiting the products to arrive.
Very informative. Made a large purchase feel easy and relatively stress free
Very informative. Made a large purchase feel easy and relatively stress free
No one else even has this tire right now!
I needed new KOS's on my custom size truck wheels for an upcoming overland trip. The tire tack came through with a full set in stock and delivered in 2 days.
(NO Lame CV19 excuses!) just good service as normal.
One tire was questionable on the road force machine. Tire rack quickly sent out a replacement tire. No questions asked.
Will definitely use this service again. I received my tires the next day.
This is the 2nd time I've used Tire Rack. Both times I found great prices for the items I was purchasing. Delivery was fast and hassle free. I would recommend Tire Rack to others and will be using them again myself in the future.
I liked how I could place my car and see the rims.
I liked how I could place my car and see the rims.
Easy to find and order what I was looking for. Very quick fulfillment and shipping. Excellent service.
You guys make it so easy! The online shopping experience guides you to the correct choices. My wheel & tire package was shipped promptly, well balanced, and the way my tires were packaged was impressive. I opted to have them shipped to me for self install. The asymmetrical tread design required proper left and right tire placement on the vehicle. The tires were clearly labelled with color-coded and printed labels. Good job guys!
This is the first time using tire rack and everything went perfect and I am very pleased so far
This is the first time using tire rack and I hope everything keeps going good
I used Tire Rack to buy tires for myself about 5 years ago and they are my preferred method of buying tires when I have the luxury to wait for them to be delivered. My order was delivered right when and where it said it would be, and for a better price than ordering tires through a brick and mortar shop. That's all I needed!
Tires were supposed to be in within 2 days. My appointment was cancelled last minute and had to wait another 2 days before they could be installed.
Experience was great and fast. I was surprised how quick it was.
First of all, they are only 2hrs away from New Castle, DE to NYC. It shouldn't take 6 days to get to me. They use UPS as their shipper and this would be the last order I buy from them
Could use a little more explanation about wheel manufacturing methods pros and cons. More filters by fitment. No option for steel wheels either.
Ordering was easy though. Wish there were more products "Made in the USA"
Could use a little more explanation about wheel manufacturing methods pros and cons. More filters by fitment. No option for steel wheels either.
Ordering was easy though. Wish there were more products "Made in the USA"
Outstanding shipping time tracking info provided quickly tires arrived in great shape! Would use tire rack again no question
The tires were good, but the wheels bolt holes have a difficult time with the lug nuts. Sometimes, when one lug nut is in place, it pushes the wheel enough that there's not enough room to place another lug nut.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

