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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,684
shipping
28,648
quality
29,208
This company responds to reviews on average within 1 day

Instant Feedback

528,417 reviews

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Type R 265s
February 11, 2021

They had the very tires I needed on close-out because they were 2018 production year. Most firms would never tell you the production year (and 2018 is not bad since it's on a 2018 car). Delivered in less than 48 hours.

Date of experience: February 11, 2021
Pennsylvania
1 review
0 helpful votes
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Time to retire
February 11, 2021
Updated review

This is my 3rd Tire Rack purchase and it went very well. I appreciate all the info and reviews.

Date of experience: February 11, 2021

This is my third Tire Rack purchase and it went very...
February 5, 2021
Previous review

This is my third Tire Rack purchase and it went very well. I appreciate all the info and reviews.

Date of experience: February 5, 2021
Washington
1 review
0 helpful votes
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Best way to get new tires!
February 11, 2021

Ordered, delivered by installer at home within a few days.

Date of experience: February 11, 2021
Nebraska
1 review
0 helpful votes
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Satisfied customer
February 11, 2021

Overall great experience - great tires at a reasonable price with the exception of trailer tires. Trailer tires from Tire Rack are ridiculously expensive you can get them on eBay at less than half the price with free shipping. But I was very pleased with the truck tires I ordered.

Date of experience: February 11, 2021
Maryland
1 review
0 helpful votes
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Easy as can be
February 11, 2021

Easiest experience I ever had purchasing tires. Got the tires I wanted, mounted by my preferred mechanic. I'll be back for more, Tire Rack!

Date of experience: February 11, 2021
New Jersey
1 review
0 helpful votes
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Repeat customer.
March 15, 2021
Updated review

Quick and easy as a repeat customer really appreciate real user reviews and Tire Racks ratings and package recommendations

Date of experience: February 11, 2021

Quick and easy as a repeat customer really appreciate...
February 5, 2021
Previous review

Quick and easy as a repeat customer really appreciate real user reviews and Tire Racks ratings and package recommendations

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Hi, George helped with this purchase earlier today
February 11, 2021
Updated review

Hi,
George helped with this purchase earlier today. He answered all my questions quickly and professionally. Thank you.

Date of experience: February 11, 2021

Hi, George helped with this purchase earlier today
February 5, 2021
Previous review

Hi,
George helped with this purchase earlier today. He answered all my questions quickly and professionally. Thank you.

Date of experience: February 4, 2021
Texas
1 review
0 helpful votes
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Ordering the tires was easy, getting them on was difficult.

Date of experience: February 11, 2021
New Jersey
1 review
0 helpful votes
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Simple process for a great price
February 11, 2021
Updated review

Simple, easy process with fast turn around delivery

Date of experience: February 11, 2021

Love the reviews
February 5, 2021
Previous review

Love the reviews

Date of experience: February 5, 2021
New Jersey
1 review
0 helpful votes
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The car sat on a lift for at least 30 minutes before any work was performed. A 45 minute job took almost 1 hour and 30 minutes. Not happy with the service end.

Date of experience: February 11, 2021
Wisconsin
1 review
0 helpful votes
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Notice of delivery
March 13, 2021

Evidently my delivery sat outside my door for 4 hours before I received delivery confirmation email. Could have been stolen.

Date of experience: February 11, 2021
California
1 review
0 helpful votes
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Fingers crossed
March 15, 2021

Haven't opened the package yet haha that's the only reason there's one 4 star other then that if everushing works out I'll edit that missing star

Date of experience: February 11, 2021
Virginia
1 review
0 helpful votes
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Thank You!
February 11, 2021

This is the second time buying tires from Tire Rack. Both times I ordered on Friday and the tire shop got them by Monday. Totally flawless on my end.

Date of experience: February 11, 2021
Pennsylvania
1 review
0 helpful votes
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Great service and good products
February 11, 2021

I needed new tires for my 2005 Chevy SSR. Anyone with an SSR knows how important tries are for this vehcile. 10" wide on 20" wheels on the back and 19" wheels on the front. It was difficult to find tires with the same brand that made both. All season tires was what I wanted. Tire rack had just what I needed.

Date of experience: February 11, 2021
Alabama
2 reviews
1 helpful vote
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Satisfied
March 15, 2021

Excellent place to buy tires. This is my second time buying tires from Tire Rack Another thing didn't have to pay shipping charges.

Date of experience: February 11, 2021
Pennsylvania
1 review
0 helpful votes
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Easy process
March 15, 2021

The experience was great. I ordered 4 new tires and had them delivered to a nearby garage. The tires were delivered on time and installed with no issues.

Date of experience: February 11, 2021
Tennessee
1 review
0 helpful votes
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Great product terrible shipping experience.
February 11, 2021
Updated review

Ordering and customer service is great... ups lost my packages and had to delay my installation appointment.

Date of experience: February 11, 2021

Easy to navigate site
February 5, 2021
Previous review

Easy to navigate site.

Date of experience: February 5, 2021
Washington
1 review
0 helpful votes
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I didn't do my research on the fitment in the rear so i need to buy a new set

Date of experience: February 11, 2021
Florida
1 review
0 helpful votes
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Tires & Wheels
February 11, 2021
Updated review

The experience was as usual, well handled. My only regret was with the installer recommended by Tire Rack. It was my first time using them and the experience was poor. They did not balance my wheels properly and I later found out that their machine was not able to do "road force" balancing. I received a refund for their poor work and used another recommended installer that did the work fine.

Date of experience: February 11, 2021

The tire ratings are most helpful to me
February 5, 2021
Previous review

The tire ratings are most helpful to me.

Date of experience: February 5, 2021
Nevada
1 review
0 helpful votes
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Great customer service
February 11, 2021

I bought a set wheels that went on sale the following day. I emailed TR customer service and they promptly did a refund of the difference. Can't put a price on great customer service :)

Date of experience: February 11, 2021