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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Bart was a big help and answered all of my questions. One thing to keep in mind. The installation charge by installer was higher than I was expecting. I wonder if it's less expensive to go to a local shop that has the tires there, or delivered, versus buying online, then paying separately for installation. Just something to keep in mind.
Bart was a big help and answered all of my questions.
I asked for a recommendation for tires that are good in snow but not snow tires. I got an answer in less than a minute. It took all of the confusion away.
I asked for a recommendation for tires that are good in snow but not snow tires. I got an answer in less than a minute. It took all of the confusion away.
Easy to use website Tires were great price lower then anywhere else I looked
Easy to use website Tires were great price lower then anywhere else I looked
Very easy & informative. Received my tires the very next morning!
I liked the ability to compare tires side by side on line. Purchase was easy, delivery was fast.
Good comparisons and ratings/reviews
I was very impressed overall. Super fast Shipping and overall easy process. Well done guys!
No way to know when my tires will be shipped and available, one tire had no spews
No way to know when my tires will be shipped and available
Quick and easy... order tires from tire rack often
Shopping with Tire Rack was easy as it has been in the past
Shopping with Tire Rack was easy as it has been in the past
Pretty straight forward, ordered a tire, paid for a tire, got a tire.
Tire is and always has been my favorite place to get tires. Even before Al Gore invented the internet, I was buying thru magazine ads!
Gus was a huge help on the chat line! He gave me advice and information in detail; I wanted to use another set of wheels that I had for snow tires, and he explained that the two cars had different bolt patterns. THAT was sure good to know!
Gus was a huge help on the chat line!
Wow ordered the tires one day and 2 days later they were here. Great service.
Quick, easy, fast delivery And plenty of info on tires on website
It helped me a lot, I don't know much about cars but it was helpful
It helped me a lot, I don't know much about cars but it was helpful
Easy to navigate great price all around fantastic from start to finish
Hassle free transaction. Fast delivery. Was shorted 1 wheel hub though. Luckily tire shop had an extra one in the shop and didn't charge me. Other then that very satisfied with product and service from tire rack.com!
Large selection, great prices, quick delivery to recommended installer!
Large selection, great prices, quick delivery to recommended installer!
The website was easy to navigate and provided plenty of information to make purchasing easy.
The website was easy to navigate and provided plenty of information to make purchasing easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Providing a great customer experience is very important to us and we are so sorry to hear that we did not meet your expectations. We appreciate you giving us the chance to work with you to resolve the situation when we reached out. We remain available if you have any further questions or concerns.