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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I have ordered in the past, but I ordered Monday evening and they were at my door on Wednesday afternoon and over at the shop and hour later. Can't ask for better than that
All the information I needed to pick the right tires for my vehicle and driving needs
Some issues navigating website, and need information on mobile install appointment setup
Some issues navigating website, and need information on mobile install appointment setup
Everything was perfect. Product, availability, pricing, and shipping/delivery. Perfection 100%. Will definitely order again.
Customer reviews and tire performance tests agree well.
Easy, confirmed a couple of things through the website chat
Everything was straightforward, the chat was really helpful, and the website is perfect in terms of information and layout.
Everything was straight forward, the chat was really helpful and the website is perfect in terms of information and layout.
Return customer. Tire Rack has a great website that allows for easy identification of tires for my vehicle. Delivery was very fast. I couldn't be more pleased.
After calling many places up to see if I could get the tires I purchased through you guys which were recommended by you. You define gave me the best deal and the staff that was at the warehouse were great! I went to a tire installer which was recommended by you guys and it was a great place too!
I sent a set of snow tires to my daughter, who is getting slammed by day after day of winter storms up in Washington State. The local shops couldn't get anything for 6-8 days, let alone the brand I wanted. I got her exactly the tires I wanted in 2 days. There wasn't a Tire Rack affiliated shop nearby, but Tire Rack delivered to a local garage, with free shipping. The tires, price, delivery, and service were all great.
I bought 2 tires. 1 was delivered in 24 hrs. Great. The second one was delayed for one more day. That was fine, but the next day OnTrac and TireRack both confirmed delivery but I didn't receive anything. So I spent time reporting that to both companies. At the end, the second tire was delivered the following day, 50 hrs apart from the first one.
I trust Tire Rack and have purchased 3 times from them so far. This time I self-installed but was given everything I needed to make that go smoothly.
Easy ordering, best prices than any other tire company.
Easy ordering, best prices than any other tire company.
Pep Boys in Summerfield would not mount my tire. I considered them rude.
The installer in The Villages cost me $23.00, not 16.95. If you contract with installers, they should fulfill your promises.
Your service was excellent, but just wanted you to know local persons are not fulfilling your recommendations. -W. Kenneth Pyles
Website easy to use, the Affirm financing is a blessing!
Website easy to use, the Affirm financing is a blessing!
It would be great, if you guys mentioned in you add, the tires are 2 and a half yr old
Thank you
It is always easy to find and select tires for all my vehicles
Easy to find and select tires for all my vehicles
I could not find what I wanted in town but ordered them from Tire rack and received what I was looking for the very next day.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

