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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,758
shipping
28,722
quality
29,282
This company responds to reviews on average within 1 day

Instant Feedback

529,952 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great winter setup and fast
February 21, 2021

I have ordered in the past, but I ordered Monday evening and they were at my door on Wednesday afternoon and over at the shop and hour later. Can't ask for better than that

Date of experience: February 21, 2021
Virginia
1 review
0 helpful votes
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Excellent Buying Experience
February 21, 2021

All the information I needed to pick the right tires for my vehicle and driving needs

Date of experience: February 21, 2021
Illinois
1 review
0 helpful votes
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Bridgestone Blizzak 2017 Pacifica
February 21, 2021
Updated review

Some issues navigating website, and need information on mobile install appointment setup

Date of experience: February 21, 2021

Some issues navigating website, and need information...
March 15, 2021
Previous review

Some issues navigating website, and need information on mobile install appointment setup

Date of experience: February 13, 2021
New York
2 reviews
0 helpful votes
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Perfection! 100%. Thank you.
February 21, 2021

Everything was perfect. Product, availability, pricing, and shipping/delivery. Perfection 100%. Will definitely order again.

Date of experience: February 21, 2021
Tennessee
1 review
0 helpful votes
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Customer reviews and tire performance tests agree well.

Date of experience: February 21, 2021
Colorado
1 review
0 helpful votes
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Easiest tire purchase ever
February 21, 2021

Easy, confirmed a couple of things through the website chat

Date of experience: February 21, 2021
Illinois
1 review
0 helpful votes
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Easy and Straightforward Purchase
February 21, 2021
Updated review

Everything was straightforward, the chat was really helpful, and the website is perfect in terms of information and layout.

Date of experience: February 21, 2021

Everything was straight forward, the chat was really...
February 15, 2021
Previous review

Everything was straight forward, the chat was really helpful and the website is perfect in terms of information and layout.

Date of experience: February 15, 2021
Florida
1 review
0 helpful votes
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I Love Tire Rack.
February 21, 2021
Updated review

Return customer. Tire Rack has a great website that allows for easy identification of tires for my vehicle. Delivery was very fast. I couldn't be more pleased.

Date of experience: February 21, 2021

Great website
February 15, 2021
Previous review

Great website. Second time ordering tires.

Date of experience: February 15, 2021
New Jersey
1 review
0 helpful votes
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Continental tires
March 25, 2021

After calling many places up to see if I could get the tires I purchased through you guys which were recommended by you. You define gave me the best deal and the staff that was at the warehouse were great! I went to a tire installer which was recommended by you guys and it was a great place too!

Date of experience: February 21, 2021
California
1 review
0 helpful votes
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Quick and Easy!
February 21, 2021

I sent a set of snow tires to my daughter, who is getting slammed by day after day of winter storms up in Washington State. The local shops couldn't get anything for 6-8 days, let alone the brand I wanted. I got her exactly the tires I wanted in 2 days. There wasn't a Tire Rack affiliated shop nearby, but Tire Rack delivered to a local garage, with free shipping. The tires, price, delivery, and service were all great.

Date of experience: February 21, 2021
California
1 review
0 helpful votes
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Inaccurate delivery confirmation
March 25, 2021

I bought 2 tires. 1 was delivered in 24 hrs. Great. The second one was delayed for one more day. That was fine, but the next day OnTrac and TireRack both confirmed delivery but I didn't receive anything. So I spent time reporting that to both companies. At the end, the second tire was delivered the following day, 50 hrs apart from the first one.

Date of experience: February 21, 2021
Indiana
1 review
0 helpful votes
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Very professional organization
February 21, 2021

I trust Tire Rack and have purchased 3 times from them so far. This time I self-installed but was given everything I needed to make that go smoothly.

Date of experience: February 21, 2021
California
1 review
0 helpful votes
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275 35 19 bridgestone turanza rft
February 21, 2021
Updated review

Easy ordering, best prices than any other tire company.

Date of experience: February 21, 2021

Easy ordering, best prices than any other tire company
February 15, 2021
Previous review

Easy ordering, best prices than any other tire company.

Date of experience: February 15, 2021
Florida
1 review
0 helpful votes
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Joe Biden
February 21, 2021

These new tires will help me get to any Biden rallies to offer my support

Date of experience: February 21, 2021
Florida
1 review
0 helpful votes
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Thanks for your service!
February 21, 2021

Pep Boys in Summerfield would not mount my tire. I considered them rude.
The installer in The Villages cost me $23.00, not 16.95. If you contract with installers, they should fulfill your promises.
Your service was excellent, but just wanted you to know local persons are not fulfilling your recommendations. -W. Kenneth Pyles

Date of experience: February 21, 2021
Idaho
1 review
0 helpful votes
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Website easy to use, the Affirm financing is a blessing!

Date of experience: February 21, 2021

Website easy to use, the Affirm financing is a blessing!
February 15, 2021
Previous review

Website easy to use, the Affirm financing is a blessing!

Date of experience: February 15, 2021
Canada
1 review
0 helpful votes
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Bridgestone Potenza S001
February 21, 2021

It would be great, if you guys mentioned in you add, the tires are 2 and a half yr old

Thank you

Date of experience: February 21, 2021
Ohio
2 reviews
3 helpful votes
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Always a pleasure!
February 21, 2021
Updated review

It is always easy to find and select tires for all my vehicles

Date of experience: February 21, 2021

Easy to find and select tires for all my vehicles
February 15, 2021
Previous review

Easy to find and select tires for all my vehicles

Date of experience: February 15, 2021
Colorado
1 review
0 helpful votes
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Tire Rack
February 21, 2021

Had the tires I wanted when the brick-and-mortar stores didn't.

Date of experience: February 21, 2021
Florida
1 review
0 helpful votes
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Fast and reliable
February 21, 2021

I could not find what I wanted in town but ordered them from Tire rack and received what I was looking for the very next day.

Date of experience: February 21, 2021