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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,363 reviews

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Missouri
1 review
0 helpful votes
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This is the second time that I am using Tire Rack, and honestly, this has changed everything for me. Especially in terms of service and quality. I purchased 4 Michelin Pilot Sports which are going to be delivered and installed at an authorized installer.

Date of experience: February 18, 2021

This is the second time that I am using Tire Rack,...
February 13, 2021
Previous review

This is the second time that I am using Tire Rack, and honestly, this has changed everything for me. Especially in terms of service and quality. I purchased 4 Michelin Pilot Sports which are going to be delivered and installed at an authorized installer.

Date of experience: February 12, 2021
Washington
2 reviews
0 helpful votes
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Overall Excellent Experience
February 19, 2021
Updated review

Easy website to use - I liked that I was able to choose "quiet" as an option to search tires for my vehicle.

Date of experience: February 18, 2021

Easy website to use
February 11, 2021
Previous review

Easy website to use

Date of experience: February 10, 2021
New Hampshire
1 review
0 helpful votes
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Happy customer
March 23, 2021
Updated review

Found what I was looking for in minutes. Thank you

Date of experience: February 18, 2021

Found what I was looking for in minutes
February 7, 2021
Previous review

Found what I was looking for in minutes. Thank you

Date of experience: February 7, 2021
Pennsylvania
1 review
0 helpful votes
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Good experience
February 19, 2021

Easy navigation on website, good pricing, quick delivery.

Date of experience: February 18, 2021
Pennsylvania
1 review
0 helpful votes
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A repeat customer
March 23, 2021
Updated review

I appreciate my oldest son information about your services

Date of experience: February 18, 2021

A repeat customer
March 22, 2021
Previous review

I appreciate my oldest son information about your services

Date of experience: February 18, 2021
California
1 review
0 helpful votes
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Easy to order
March 23, 2021

Tire Rack did not produce a receipt for my purchase. By the way, still waiting for one

Date of experience: February 18, 2021
Maryland
1 review
0 helpful votes
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Tire rack was great
March 23, 2021

Everything tired rack was great! Firestone however who installed the tires was not so great. I scheduled a 7am appointment but the sales manager told me that none of the technicians had showed up yet. They didn't show up to work until 820am. All told my 7am appointment turned into a 2 hour and 45 minute install for 2 tires. Terrible. I would never go there again.

Date of experience: February 18, 2021
Arkansas
1 review
0 helpful votes
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Fair price, rapid delivery
February 19, 2021

Needed these tires quickly and they shipped from northern Louisiana to Little Rock the very next day. Contracted with local tire shop for installation.

Date of experience: February 18, 2021
Virginia
1 review
0 helpful votes
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Two Michelin tire order.
February 19, 2021
Updated review

Great place to purchase tires as always. Always have what I need in stock!

Date of experience: February 18, 2021

Great place to purchase tires!
February 28, 2020
Previous review

Great place to purchase tires!

Date of experience: February 28, 2020
Florida
1 review
0 helpful votes
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Snow tires to Florida.
March 22, 2021
Updated review

Needed new snow tires before heading back north from Florida. No one stock snow tires so delivery from Tire Rack worked well.

Date of experience: February 18, 2021

Great toll to find unique tires
February 12, 2021
Previous review

Great toll to find unique tires.

Date of experience: February 12, 2021
Indiana
1 review
0 helpful votes
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Needed 1 specialty tire
March 22, 2021

Purchased from Tire Rack because was in stock and close proximity. Order processed quickly but was not picked up for several days.

Date of experience: February 18, 2021
New Jersey
1 review
0 helpful votes
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Great tires for a great price
March 22, 2021

Really excited to get these tires and they came just in time before a snow storm.

Date of experience: February 18, 2021
New York
1 review
0 helpful votes
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Great experience.
March 22, 2021
Updated review

Quick and easy and the comparison tool really helped. I bought the Michelin CrossClimate 2 and they are monsters in the snow. Plowed through with no pulling or sliding. So happy with the quality and the price.

Date of experience: February 18, 2021

Quick and easy
February 12, 2021
Previous review

Quick and easy. Let me compare tires which is so helpful

Date of experience: February 12, 2021
New York
1 review
0 helpful votes
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Brooklynite
February 19, 2021

It was easy to find tires for my vehicle. I received my tires in two days.

Date of experience: February 18, 2021
Alabama
1 review
0 helpful votes
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Never been disappointed
March 22, 2021

They give great info, quality is there, easy to use website.

Date of experience: February 18, 2021
Washington
1 review
0 helpful votes
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2017 Mercedes GLE350 4Matic
February 18, 2021
Updated review

I have bought several sets of tires & have been pleased overall with the process

Date of experience: February 18, 2021

I have bought several sets of tires & have been pleased...
November 18, 2020
Previous review

I have bought several sets of tires & have been pleased overall with the process

Date of experience: November 18, 2020
Virginia
2 reviews
0 helpful votes
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Pretty Amazing
February 18, 2021
Updated review

Second or third time using Tirerack, always easy to navigate

Date of experience: February 18, 2021

Second or third time using Tirerack, always easy to...
February 12, 2021
Previous review

Second or third time using Tirerack, always easy to navigate

Date of experience: February 12, 2021
Georgia
1 review
0 helpful votes
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I like tires, use them everyday
February 18, 2021
Updated review

Always easy to shop with Tire Rack. Good selection, good service, fast shipping.

Date of experience: February 18, 2021

Always easy to shop with Tire Rack
February 12, 2021
Previous review

Always easy to shop with Tire Rack. Good selection, good service, fast shipping.

Date of experience: February 12, 2021
Alaska
2 reviews
0 helpful votes
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Unlike other online outfits, tirerack makes the searching, purchasing, and shipping process EXTREMELY easy! It makes the choice of where I prefer to shop much easier.

I had a bad experience with tirerack sending me a bad tire. By the time I had taken it in several times, and spent more than the tire was worth, I found out it was the tire, and not my car. The tire insurance was useless as it was prorated down to $20 on a $200 tire.

I swore I'd never shop there again, but I gave them another chance, and am happy with the product and service. Will I buy tires from them again? Probably not. But hardware and rims? Yes.

Date of experience: February 18, 2021

Unlike other online outfits, tirerack makes the searching,...
February 15, 2021
Previous review

Unlike other online outfits, tirerack makes the searching, purchasing, and shipping process EXTREMELY easy! It makes the choice of where I prefer to shop much easier.

I had a bad experience with tirerack sending me a bad tire. By the time I had taken it in several times, and spent more than the tire was worth, I found out it was the tire, and not my car. The tire insurance was useless as it was prorated down to $20 on a $200 tire.

I swore I'd never shop there again, but I gave them another chance, and am happy with the product and service. Will I buy tires from them again? Probably not. But hardware and rims? Yes.

Date of experience: February 15, 2021

Unlike other online outfits, tirerack makes the searching,...
February 7, 2021
Previous review

Unlike other online outfits, tirerack makes the searching, purchasing, and shipping process EXTREMELY easy! It makes the choice of where I prefer to shop much easier.

Date of experience: February 7, 2021
Indiana
1 review
0 helpful votes
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Good aervice
February 18, 2021

Good service I just hope my warranty claim goes through ok

Date of experience: February 18, 2021