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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I received the tires that I and an associate decided where best for my vehicle after I had chosen snow tires unknowingly! However the amount for the tires I chose were cheaper, I have not received the adjustment refund yet!
Got a nice set of staggered Sumitomo's, I was contacted at first to make sure i ordered the right size which I confirmed. I have aftermarket rims so was not offended that Tire Rack reached out to make sure I ordered the right tires:-) Being able to pick up locally in Doraville for a $40 savings is an added bonus, although I have had them delivered in the past and that's usually a very quick turnaround as well. Great price, and the tires look great on the car.
Super fast shipping, I ordered when I left work and when I got home I received an email that it was already shipped. It left me jaw-dropping.
Everything went well, my only small complaint would be that the estimated delivery time was quoted as the day before the actual delivery date. I had made an appointment to install the tires that I had to reschedule, so it was a minor inconvenience.
The tires were delivered on time and the installation process was smooth.
Quick, informative and easy. I was able to look through different tires and get the ones I wanted.
Needed a quick pair of tires for my car; I just so happen to live close enough to get free one-day shipping. Quick. Easy. Bueno.
I chose an off-size tire for my vehicle. Within moments of placing the order a knowledgeable rep contacted me to make sure everything would fit.
Fast ordering and easy to use website. The delivery time is exceptional. They had my tires to NTB the next day and I had them put on right away. I will use them again. A+A+A+A+A+
Fast ordering and easy to use website.
Ordered on a Thursday, delivered to shop on Friday and installed on Saturday. Can't beat that for special order tires. Best customer service by far of any tire company.
Easy to find what i was looking for great selection
Easy to find what i was looking for great selection
My Tire Rack experience was fine. Tires ordered and shipped fast. I went to Firestone to have them installed and that was a different experience. After waiting 2 hours they realized they put the wrong tires on my car and I had to wait another hour for them to fix it. Somehow my order in their computer had random tires and not the ones I ordered through you. There must be a better system so this doesn't happen again.
Shopping for tires could not be easier. The tires I want are always in stock, and free easy shipping to the installer of my choice.
Shopping for tires could not be easier. The tires I want are always in stock, and free easy shipping to the installer of my choice.
Place the notice that the outer box may display a different wheel or wheel size right on the box opening line, where you would need to cut the box open to get into it. We did not see the notice on the underside or side of the box and made significant and costly changes with the installer assuming you had sent the wrong wheels. Also, perhaps provide this notice in the shipping confirmation in big red letters or something.
Chris
Impossible to provide a lesser rating than 5 Stars for a company that overnights delivery for free, in an ice storm that blanketed the entire east coast.
Impossible to provide a lesser rating than 5 Stars for a company that overnights delivery for free, in an ice storm that blanketed the entire east coast.
This is my third time using tire rack. Your professionalism, efficiency, and promptness continue to meet my
Highest expectations. Your pricing has always been competitive, but when combined with the efficiency of
The order process and delivery to pre-evaluated vendors, the time and stress saving make an almost unbeatable
Total cost equation.
Tire Rack's shopping experience and product reviews are still the best around.
You had what I was looking for and the customer reviews are always helpful.
You had what I was looking for and the customer reviews are always helpful.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

