TireRackReviews 80,575

I chose an off-size tire for my vehicle. Within moments of placing the order a knowledgeable rep contacted me to make sure everything would fit.

Fast ordering and easy to use website. The delivery time is exceptional. They had my tires to NTB the next day and I had them put on right away. I will use them again. A+A+A+A+A+

Ordered on a Thursday, delivered to shop on Friday and installed on Saturday. Can't beat that for special order tires. Best customer service by far of any tire company.

Easy to find what i was looking for great selection

Website indicated the rim would fit my vehicle. It did not fit when I went to install it.

My Tire Rack experience was fine. Tires ordered and shipped fast. I went to Firestone to have them installed and that was a different experience. After waiting 2 hours they realized they put the wrong tires on my car and I had to wait another hour for them to fix it. Somehow my order in their computer had random tires and not the ones I ordered through you. There must be a better system so this doesn't happen again.

Shopping for tires could not be easier. The tires I want are always in stock, and free easy shipping to the installer of my choice.

Place the notice that the outer box may display a different wheel or wheel size right on the box opening line, where you would need to cut the box open to get into it. We did not see the notice on the underside or side of the box and made significant and costly changes with the installer assuming you had sent the wrong wheels. Also, perhaps provide this notice in the shipping confirmation in big red letters or something.
Chris

Acceptable, on time (quality of tire unknown at this time)

Impossible to provide a lesser rating than 5 Stars for a company that overnights delivery for free, in an ice storm that blanketed the entire east coast.

This is my third time using tire rack. Your professionalism, efficiency, and promptness continue to meet my
Highest expectations. Your pricing has always been competitive, but when combined with the efficiency of
The order process and delivery to pre-evaluated vendors, the time and stress saving make an almost unbeatable
Total cost equation.

Tire Rack's shopping experience and product reviews are still the best around.

You had what I was looking for and the customer reviews are always helpful.

Process was great. Log on. Select my tires and have them delivered to my installer. Did my research on the site.

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I had some questions about tire size. After calling several other places, the Tire Rack representative said he couldn't recommend the other tire sizes because it wasn't considered safe. The only one of four places that said that.
He also was the only person who said snow tires wouldn't be the best for my application.

Easy. Love shipping to an installer who will come to me.

Thought I'd completed the process, but hadn't completed a survey so my order never got placed. Once I realized this, and re-completed the process everything worked well and I'm very happy with the wheels I bought.

Great value. Seems like a good tire, hope it holds up

I've been a Tire Rack customer for several years and its always easy and straightforward. They called me within a day of placing my order to offer to set up a pick up and installation time, which was within a couple of days. At the appointment they had really nice COVID safety protocols in place to keep everyone safe.