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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,690
shipping
28,654
quality
29,214
This company responds to reviews on average within 1 day

Instant Feedback

528,561 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Great tires, amazing price!
April 5, 2021

Very impressed with how fast the shipping was and the price and quality of the tires! Strongly recommend! Will be doing business with again soon.

Date of experience: February 24, 2021
California
1 review
0 helpful votes
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Satisfied Repeat Customer
February 25, 2021
Updated review

Tire Rack has great price and selection to choose from. I've bought tires here in the past and will continue doing so. Fast shipping and even have someone to assist if needed. That to me is great customer satisfaction!

Date of experience: February 24, 2021

Tire Rack has great price and selection to choose from
January 2, 2020
Previous review

Tire Rack has great price and selection to choose from. I've bought tires here in the past and will continue doing so. Fast shipping and even have someone to assist if needed. That to me is great customer satisfaction!

Date of experience: January 2, 2020
Colorado
1 review
0 helpful votes
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Quick delicious
February 25, 2021
Updated review

Easy to navigate, easy to order, quick delivery.
Only negative, not many choices for 12 inch tires

Date of experience: February 24, 2021

Easy to navigate
February 18, 2021
Previous review

Easy to navigate

Date of experience: February 18, 2021
New York
1 review
0 helpful votes
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Great experience
February 25, 2021

Extremely fast shipping, arrived overnight at my local shop. Competitive price and immediate availability compared to waiting for the tires to come back in stock from a local distributor.

Date of experience: February 24, 2021
Maine
1 review
0 helpful votes
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New Pirelli Tires
February 25, 2021
Updated review

Great price on name brand quality tires. Delivered to a local service co., VIP for a timely install and an alignment.

Date of experience: February 24, 2021

That was easy!
February 18, 2021
Previous review

That was easy!

Date of experience: February 18, 2021
Washington
1 review
0 helpful votes
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Fast and convenient
February 24, 2021

Loved that i could have the tires delivered to an installer who came to my house! Perfect

Date of experience: February 24, 2021
Georgia
1 review
0 helpful votes
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Received tires
February 24, 2021

I received the tires that I and an associate decided where best for my vehicle after I had chosen snow tires unknowingly! However the amount for the tires I chose were cheaper, I have not received the adjustment refund yet!

Date of experience: February 24, 2021
Georgia
1 review
0 helpful votes
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Nice Tires
February 24, 2021

Got a nice set of staggered Sumitomo's, I was contacted at first to make sure i ordered the right size which I confirmed. I have aftermarket rims so was not offended that Tire Rack reached out to make sure I ordered the right tires:-) Being able to pick up locally in Doraville for a $40 savings is an added bonus, although I have had them delivered in the past and that's usually a very quick turnaround as well. Great price, and the tires look great on the car.

Date of experience: February 24, 2021
Puerto Rico
1 review
0 helpful votes
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Super fast shipping, I ordered when I left work and when I got home I received an email that it was already shipped. It left me jaw-dropping.

Date of experience: February 24, 2021

Ese shpping
February 18, 2021
Previous review

Ese shpping

Date of experience: February 18, 2021
Idaho
1 review
0 helpful votes
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Good price
February 24, 2021

Everything went well, my only small complaint would be that the estimated delivery time was quoted as the day before the actual delivery date. I had made an appointment to install the tires that I had to reschedule, so it was a minor inconvenience.

Date of experience: February 24, 2021
Illinois
1 review
0 helpful votes
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BF Goodrich Tires
February 24, 2021
Updated review

The tires were delivered on time and the installation process was smooth.

Date of experience: February 24, 2021

Great research
February 18, 2021
Previous review

Great research. Lots of options at all prices.

Date of experience: February 18, 2021
Florida
1 review
0 helpful votes
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Third Order on Tire Rack.
February 24, 2021
Updated review

Quick, informative and easy. I was able to look through different tires and get the ones I wanted.

Date of experience: February 24, 2021

Quick and easy
February 18, 2021
Previous review

Quick and easy.

Date of experience: February 18, 2021
Wisconsin
1 review
0 helpful votes
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Bought a quick pair of tires.
February 24, 2021

Needed a quick pair of tires for my car; I just so happen to live close enough to get free one-day shipping. Quick. Easy. Bueno.

Date of experience: February 24, 2021
Illinois
1 review
0 helpful votes
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I chose an off-size tire for my vehicle. Within moments of placing the order a knowledgeable rep contacted me to make sure everything would fit.

Date of experience: February 24, 2021
Ohio
2 reviews
0 helpful votes
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Fast ordering and easy to use website. The delivery time is exceptional. They had my tires to NTB the next day and I had them put on right away. I will use them again. A+A+A+A+A+

Date of experience: February 24, 2021

Fast ordering and easy to use website
February 18, 2021
Previous review

Fast ordering and easy to use website.

Date of experience: February 18, 2021
Nevada
1 review
0 helpful votes
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Happy customer
February 24, 2021

Ordered on a Thursday, delivered to shop on Friday and installed on Saturday. Can't beat that for special order tires. Best customer service by far of any tire company.

Date of experience: February 24, 2021
Virginia
1 review
0 helpful votes
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Easy to find what i was looking for great selection

Date of experience: February 24, 2021

Easy to find what i was looking for great selection
February 16, 2021
Previous review

Easy to find what i was looking for great selection

Date of experience: February 16, 2021
Colorado
1 review
0 helpful votes
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Rim
March 26, 2021

Website indicated the rim would fit my vehicle. It did not fit when I went to install it.

Date of experience: February 24, 2021
New Jersey
1 review
0 helpful votes
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Interesting Process
February 24, 2021

My Tire Rack experience was fine. Tires ordered and shipped fast. I went to Firestone to have them installed and that was a different experience. After waiting 2 hours they realized they put the wrong tires on my car and I had to wait another hour for them to fix it. Somehow my order in their computer had random tires and not the ones I ordered through you. There must be a better system so this doesn't happen again.

Date of experience: February 24, 2021
North Carolina
1 review
0 helpful votes
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The easy way to buy tires
February 24, 2021
Updated review

Shopping for tires could not be easier. The tires I want are always in stock, and free easy shipping to the installer of my choice.

Date of experience: February 24, 2021

Shopping for tires could not be easier
February 18, 2021
Previous review

Shopping for tires could not be easier. The tires I want are always in stock, and free easy shipping to the installer of my choice.

Date of experience: February 18, 2021