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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,689
shipping
28,653
quality
29,213
This company responds to reviews on average within 1 day

Instant Feedback

528,556 reviews

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Washington
1 review
0 helpful votes
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Overall, I give it an A
March 27, 2021

Overall, pretty good. I would like to see better follow up after it ships, like notified the items were delivered. The service personnel were very polite, friendly and helpful.
I will use Tire Rack in the future as well as share with my friends and family.

Date of experience: February 25, 2021
New York
2 reviews
0 helpful votes
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Grateful
February 25, 2021
Updated review

It was easy to find what I needed and the tires came when I needed it. I'm completely satisfied.

Date of experience: February 25, 2021

It was easy to find what I needed
February 18, 2021
Previous review

It was easy to find what I needed.

Date of experience: February 18, 2021
District of Columbia
1 review
0 helpful votes
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Great service
February 25, 2021
Updated review

Easy and cI ordered my tires and they arrived the next day! Great service and price!

Date of experience: February 25, 2021

Easy and convenient
February 18, 2021
Previous review

Easy and convenient

Date of experience: February 18, 2021
NL
1 review
0 helpful votes
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Good price better service
February 25, 2021

Tires shipped them same day from within our region. I this post Covid days of delays and hold up quite a refreshing change!

Date of experience: February 25, 2021
California
1 review
0 helpful votes
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Not satisfied with late delivery
March 27, 2021

I ordered four tires because the eta for the delivery was on a specific date. But the actual delivery date was over a day late and the estimated time of day was late also.

Date of experience: February 25, 2021
Kansas
1 review
0 helpful votes
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Closeout Deal
February 25, 2021

I was looking for some inexpensive tires to put on a street rod that I wouldn't feel guilty about burning the rubber off of. I was pleased to find some old stock in a premium manufacture.
Hope to get them mounted this week.

Date of experience: February 25, 2021
Michigan
1 review
0 helpful votes
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Easy process but issues with tires
March 27, 2021

It was very easy picking out the products I wanted and getting them installed. I am having issues with the tmps that I had installed by tire rack. My tire monitoring keeps going off at higher speeds.

Date of experience: February 25, 2021
Indiana
1 review
0 helpful votes
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Extremely pleased
February 25, 2021
Updated review

Great website, awesome getting to see the wheels on the exact vehicle (including color)!

Date of experience: February 25, 2021

Great website, awesome getting to see the wheels on...
February 18, 2021
Previous review

Great website, awesome getting to see the wheels on the exact vehicle (including color)!

Date of experience: February 18, 2021
Kentucky
1 review
0 helpful votes
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Extremely fast and efficient!
February 25, 2021

I purchased badly needed tires, early, on a Thursday. They were delivered to the installer, early, the following afternoon.

Date of experience: February 25, 2021
Florida
1 review
0 helpful votes
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Great experience
February 25, 2021

Unbelievable how sopisticated your service is. From my choice of the tires onward it went on like a whirlwind. It was like the fast and furious' Before I know everything was done and I had my appointment with Tires plus.

Date of experience: February 24, 2021
Pennsylvania
1 review
0 helpful votes
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Seamless
February 25, 2021

They'll even ship it to a tire shop and make an appointment online. All I had to do was pay for them on this website, make an appointment to the shop and just go and get my tires installed. Can't get any better than that.

Date of experience: February 24, 2021
California
1 review
0 helpful votes
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One of the best tire vendors period
February 25, 2021
Updated review

Ordered wheels and tires several times before, always perfect.

Date of experience: February 24, 2021

Ordered wheels and tires several times before, always...
February 19, 2021
Previous review

Ordered wheels and tires several times before, always perfect.

Date of experience: February 18, 2021
Hawaii
1 review
0 helpful votes
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Replacement tires
February 25, 2021
Updated review

So far so good. Hope delivery is smooth.

Edit: Took a little longer than initially advertised, but that's to be expected in the current environment.

Date of experience: February 24, 2021

So far so good
February 19, 2021
Previous review

So far so good. Hope delivery is smooth.

Date of experience: February 18, 2021
Alabama
2 reviews
0 helpful votes
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Great experience
February 25, 2021
Updated review

Buying the correct tires was easy and they were delivered to my driveway in less than a week!

Date of experience: February 24, 2021

Easy purchase
February 19, 2021
Previous review

Easy purchase

Date of experience: February 18, 2021
Texas
1 review
0 helpful votes
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5 stars
February 25, 2021

Pretty reasonable fast shipping very well pleased over all

Date of experience: February 24, 2021
Ohio
1 review
0 helpful votes
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First time buyer
February 25, 2021

I have never ordered tires online before. It 3 days to find the right tires because I found the search process confusing and the interface confusing. Once I found the right tires at a good price it was easy peasy. I received the tires in 2 days. I will order tires from tire rack again.

Date of experience: February 24, 2021
Missouri
1 review
0 helpful votes
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Second Best Super Performance Snow Tires
February 25, 2021
Updated review

When they have what we want, Tire Rack is the best option.

Date of experience: February 24, 2021

When they have what we want, Tire Rack is the best...
February 18, 2021
Previous review

When they have what we want, Tire Rack is the best option.

Date of experience: February 18, 2021
Tennessee
1 review
0 helpful votes
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Great price and product
February 25, 2021

I've ordered several sets of tires from TireRack. Always quick shipping. Great customer service.

Date of experience: February 24, 2021
Illinois
1 review
0 helpful votes
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Didn't like the delivery
March 27, 2021

Everything was fine except the driver just dropped the tires off at my garage door, and didn't ring the bell. They were scheduled for Feb 22 and they showed up on saturday Feb 20 I didn't know they were there and stayed there all day. I live next to a busy street, They could have been stolen since I didn't know the delivery was made.

Date of experience: February 24, 2021
Texas
1 review
0 helpful votes
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Awesome experience!
February 25, 2021

I got a good deal on these tires, and they arrived extremely quickly. I'm very impressed and will use Tire Rack again!

Date of experience: February 24, 2021