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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,745
shipping
28,709
quality
29,269
This company responds to reviews on average within 1 day

Instant Feedback

529,660 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Not as smooth as previous orders.
September 8, 2021

Had to replace a tire due to object in road cutting through to liner and running flat for a quarter mile before a safe place to change it out. Was miffed that the tires bought 2 years ago are, of course, discontinued... and a week past the road hazzard warr. These seemed to be built on the same carcass and have quite similar tread design, so bought 2 to go with the lightly worn pair on the other axle. Tried to pay, as before, with Mom's (her car) CC and it was rejected - may have been an entry error by me, but give us a second chance... EH? Paid with one of my cards...
Arrived as promised and performed well on our delayed road trip.

Date of experience: August 9, 2021
New Jersey
1 review
0 helpful votes
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Awesome!
August 9, 2021

Tires were at my door within 12 hours of ordering, and free shipping!

Date of experience: August 9, 2021
Georgia
1 review
0 helpful votes
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Excellent
August 9, 2021
Updated review

Tires delivered super fast. Brand new, no shipping defects.

Date of experience: August 9, 2021

So far, so good
August 2, 2021
Previous review

So far, so good.

Date of experience: August 2, 2021
Pennsylvania
1 review
0 helpful votes
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Good shopping experience
August 9, 2021

The experience for purchasing my tires and wheels was a breeze. Reviews were very helpful. I will recommend your company to others.

Date of experience: August 9, 2021
Ohio
1 review
0 helpful votes
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Sockets
August 9, 2021
Updated review

Always a Pleasure. Will Oder again and again and again

Date of experience: August 9, 2021

Always a Pleasure
July 29, 2021
Previous review

Always a Pleasure

Date of experience: July 29, 2021
New York
1 review
0 helpful votes
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Spare Tire Replacement
August 9, 2021
Updated review

Quick easy, great support. Prompt and knowledgeable

Date of experience: August 9, 2021

Quick easy, great support
May 12, 2020
Previous review

Quick easy, great support.

Date of experience: May 12, 2020
Canada
1 review
0 helpful votes
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Norm
August 9, 2021
Updated review

Quick service, customer service was very helpful throughout the order process.

Date of experience: August 9, 2021

Good customer service
August 3, 2021
Previous review

Good customer service

Date of experience: August 3, 2021
Georgia
2 reviews
0 helpful votes
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Awesome
August 9, 2021

It was fast, friendly and efficient. I used tire rack before and it was all smooth transactions. I will use them again

Date of experience: August 9, 2021
Georgia
1 review
0 helpful votes
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Always great prices.
August 9, 2021

I really love the prices for the products that Tire Rack have. I especially love the fact that they have a warehouse here in GA and that I can save a little more money picking up my purchase myself.

Date of experience: August 9, 2021
North Carolina
1 review
0 helpful votes
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Falken RT660
August 9, 2021

I had an amazing experience with tire rack. Second time buying thru tire rack. Tire rack has one of the best shopping experiences and delivery of product as expected.

Date of experience: August 9, 2021
Colorado
1 review
0 helpful votes
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Lack of communication
September 8, 2021
Updated review

I ordered my tires from here a few month's ago for the first time, it was a great experience. Once I ordered them, I was taken to my next steps or at least I was told what to expect next. This time when I am ordering a replacement tire I was not given any instruction on what was coming next or what to expect. Each and every day I would look at my order to see if it had new information on when my tire was shipped or would be delivered. After almost a week I finally called and they said oh yeah your tire was delivered a few days ago, but now you need to call and setup an installation appointment. So in my opinion things were communicated better as a new customer, compared to getting a replacement tire.

Date of experience: August 9, 2021

Satisfied...
February 4, 2021
Previous review

Quick and convenient.

Date of experience: February 4, 2021
Georgia
1 review
0 helpful votes
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Perfect
August 9, 2021

I was not expecting next day delivery, that was amazing. Great tires at a great price!

Date of experience: August 9, 2021
Virginia
1 review
0 helpful votes
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Clancy was very helpful with answering questions regarding purchase.

Date of experience: August 9, 2021

Clancy was very helpful with answering questions regarding...
August 3, 2021
Previous review

Clancy was very helpful with answering questions regarding purchase.

Date of experience: August 3, 2021
Ohio
2 reviews
0 helpful votes
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Great service
August 9, 2021
Updated review

Easy to order my tire. Delivered as expected. Thanks.

Date of experience: August 9, 2021

Easy to order my tire
August 3, 2021
Previous review

Easy to order my tire

Date of experience: August 3, 2021
Michigan
1 review
0 helpful votes
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Set for winter truck tires
August 9, 2021
Updated review

Nice website, easy to use, great information available when needed

Date of experience: August 9, 2021

Nice website, easy to use, great information available...
June 30, 2021
Previous review

Nice website, easy to use, great information available when needed

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Very very satisfied
August 9, 2021
Updated review

Very easy and accessible and fast. Ordered and delivered the second day.

Date of experience: August 9, 2021

Very easy and accessible
August 2, 2021
Previous review

Very easy and accessible

Date of experience: August 2, 2021
Colorado
1 review
0 helpful votes
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Great service
August 9, 2021

The KM3 tires I wanted were on backorder and a sales representitive immediately reached out to let me know. Oscar was great in canceling my original order and I was able to get some great KO2 Allterrain tires within a few days. The shipping was interesting in that all 4 tires came from different locations but they were able to get around a major closure on I70 due to a mudslide and get my tires to me within a few days of ordering

Date of experience: August 9, 2021
Oklahoma
1 review
0 helpful votes
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Just what I needed.
August 9, 2021
Updated review

Easy to shop. I had a hard time finding a spare until I found this site.

Date of experience: August 9, 2021

Easy to shop
August 3, 2021
Previous review

Easy to shop

Date of experience: August 3, 2021
Illinois
2 reviews
0 helpful votes
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Tire delivery
August 9, 2021

Very quick delivery. Tires arrived 2 days after order.

Date of experience: August 9, 2021
California
2 reviews
0 helpful votes
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This is about the 3rd time I order tires and/or accessories from Tire Rack and I have not been disappointed with their prices and delivery speed.

Date of experience: August 9, 2021