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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,537 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Great service!
August 9, 2021
Updated review

Very easy and user friendly. I placed my order for my tire on Aug 1 st and received the next day as promised. The price was very reasonable. I was recommended to the website by the mechanic at NTB. I took the tire back to NT B to install. Extremely pleased with outcome.

Date of experience: August 9, 2021

Very easy and user friendly
August 2, 2021
Previous review

Very easy and user friendly.

Date of experience: August 2, 2021
Massachusetts
1 review
0 helpful votes
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No need to shop any place else!
August 9, 2021
Updated review

Quick and easy! Website layout is very easy to navigate and placing an order was seamless.

Date of experience: August 9, 2021

Quick and easy!
August 3, 2021
Previous review

Quick and easy!

Date of experience: August 3, 2021
Virginia
1 review
0 helpful votes
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Four Pirellis for my MB GLC300
August 9, 2021
Updated review

Easy to find the right tire and installer on Tire Rack. Helpful reviews and Tire Rack's own suggestions were very helpful.

Date of experience: August 9, 2021

Easy to find the right tire and installer
August 3, 2021
Previous review

Easy to find the right tire and installer

Date of experience: August 3, 2021
Maryland
2 reviews
0 helpful votes
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Great experience
August 9, 2021
Updated review

Great experience the tech called me and explained that the details of the rims for the vehicle make and year. I really appreciated the call.

Date of experience: August 9, 2021

Great experience
August 3, 2021
Previous review

Great experience

Date of experience: August 3, 2021
Florida
1 review
0 helpful votes
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Excellent Service
August 9, 2021
Updated review

Straight forward easy no hidden pricing, fast shipping

Date of experience: August 9, 2021

Straight forward easy
May 3, 2021
Previous review

Straight forward easy

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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New reams and tires..
August 9, 2021
Updated review

Awesome... Very helpful and easy to order and received. Thanks

Date of experience: August 9, 2021

Awesome...
August 2, 2021
Previous review

Awesome... Very helpful and easy... Thanks

Date of experience: August 2, 2021
North Carolina
1 review
0 helpful votes
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Not as smooth as previous orders.
September 8, 2021

Had to replace a tire due to object in road cutting through to liner and running flat for a quarter mile before a safe place to change it out. Was miffed that the tires bought 2 years ago are, of course, discontinued... and a week past the road hazzard warr. These seemed to be built on the same carcass and have quite similar tread design, so bought 2 to go with the lightly worn pair on the other axle. Tried to pay, as before, with Mom's (her car) CC and it was rejected - may have been an entry error by me, but give us a second chance... EH? Paid with one of my cards...
Arrived as promised and performed well on our delayed road trip.

Date of experience: August 9, 2021
New Jersey
1 review
0 helpful votes
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Awesome!
August 9, 2021

Tires were at my door within 12 hours of ordering, and free shipping!

Date of experience: August 9, 2021
Georgia
1 review
0 helpful votes
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Excellent
August 9, 2021
Updated review

Tires delivered super fast. Brand new, no shipping defects.

Date of experience: August 9, 2021

So far, so good
August 2, 2021
Previous review

So far, so good.

Date of experience: August 2, 2021
Pennsylvania
1 review
0 helpful votes
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Good shopping experience
August 9, 2021

The experience for purchasing my tires and wheels was a breeze. Reviews were very helpful. I will recommend your company to others.

Date of experience: August 9, 2021
Ohio
1 review
0 helpful votes
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Sockets
August 9, 2021
Updated review

Always a Pleasure. Will Oder again and again and again

Date of experience: August 9, 2021

Always a Pleasure
July 29, 2021
Previous review

Always a Pleasure

Date of experience: July 29, 2021
New York
1 review
0 helpful votes
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Spare Tire Replacement
August 9, 2021
Updated review

Quick easy, great support. Prompt and knowledgeable

Date of experience: August 9, 2021

Quick easy, great support
May 12, 2020
Previous review

Quick easy, great support.

Date of experience: May 12, 2020
Canada
1 review
0 helpful votes
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Norm
August 9, 2021
Updated review

Quick service, customer service was very helpful throughout the order process.

Date of experience: August 9, 2021

Good customer service
August 3, 2021
Previous review

Good customer service

Date of experience: August 3, 2021
Georgia
2 reviews
0 helpful votes
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Awesome
August 9, 2021

It was fast, friendly and efficient. I used tire rack before and it was all smooth transactions. I will use them again

Date of experience: August 9, 2021
Georgia
1 review
0 helpful votes
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Always great prices.
August 9, 2021

I really love the prices for the products that Tire Rack have. I especially love the fact that they have a warehouse here in GA and that I can save a little more money picking up my purchase myself.

Date of experience: August 9, 2021
North Carolina
1 review
0 helpful votes
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Falken RT660
August 9, 2021

I had an amazing experience with tire rack. Second time buying thru tire rack. Tire rack has one of the best shopping experiences and delivery of product as expected.

Date of experience: August 9, 2021
Colorado
1 review
0 helpful votes
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Lack of communication
September 8, 2021
Updated review

I ordered my tires from here a few month's ago for the first time, it was a great experience. Once I ordered them, I was taken to my next steps or at least I was told what to expect next. This time when I am ordering a replacement tire I was not given any instruction on what was coming next or what to expect. Each and every day I would look at my order to see if it had new information on when my tire was shipped or would be delivered. After almost a week I finally called and they said oh yeah your tire was delivered a few days ago, but now you need to call and setup an installation appointment. So in my opinion things were communicated better as a new customer, compared to getting a replacement tire.

Date of experience: August 9, 2021

Satisfied...
February 4, 2021
Previous review

Quick and convenient.

Date of experience: February 4, 2021
Georgia
1 review
0 helpful votes
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Perfect
August 9, 2021

I was not expecting next day delivery, that was amazing. Great tires at a great price!

Date of experience: August 9, 2021
Virginia
1 review
0 helpful votes
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Clancy was very helpful with answering questions regarding purchase.

Date of experience: August 9, 2021

Clancy was very helpful with answering questions regarding...
August 3, 2021
Previous review

Clancy was very helpful with answering questions regarding purchase.

Date of experience: August 3, 2021
Ohio
2 reviews
0 helpful votes
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Great service
August 9, 2021
Updated review

Easy to order my tire. Delivered as expected. Thanks.

Date of experience: August 9, 2021

Easy to order my tire
August 3, 2021
Previous review

Easy to order my tire

Date of experience: August 3, 2021