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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,805 reviews

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
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Always satisfied
August 16, 2021
Updated review

Great customer service, fast shipping, prices are unbelievable and unbeatable

Date of experience: August 16, 2021

Great customer service
August 9, 2021
Previous review

Great customer service

Date of experience: August 9, 2021
New York
1 review
0 helpful votes
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Great
August 16, 2021

They came in the time that they should. Thank you. We were going away in a few days and needed the tires in a certain time. Thankfully no issues and we got them perfect timing. Thank you.

Date of experience: August 16, 2021
Oregon
1 review
0 helpful votes
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First customer experience.
August 16, 2021
Updated review

Good selection and price. Had what my local tire shops couldn't get. Les schwab and Gerber tires.

Date of experience: August 16, 2021

Good selection
August 9, 2021
Previous review

Good selection.

Date of experience: August 9, 2021
Alaska
1 review
0 helpful votes
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Great experience
August 16, 2021

I live in remote Alaska, and I received my tires in less than 7 days

Date of experience: August 16, 2021
Pennsylvania
1 review
0 helpful votes
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Always pleased with the service and products I receive from Tire Rack. I never buy tires anywhere else. Only problem I had was with NTB. I got a delivery confirmation from UPS and TireRack that the tires were delivered. I called the local NTB to sched appt, they wouldn't sched w/o having the tires. Guy on the phone said "oh, they're right here in front of me". So scheduled for following Thurs. Went to have install done, "oops, we only have 3 tires". I have a delivery conf and the scheduler said they were all here. No, we only have 3 tires. I asked, did you look everywhere? Yup, only 3 tires. So after 2hrs, they reinstall my old tires and I go home. I called NTB the next day, got attitude for my missing tire. "We're having UPS do a trace". But you told me they were all there. Then started the excuses. Finally the Mgr (who'd been sick for 2 days), comes back on Monday. They magically find the 4th tire, it was there all along. I was promised the "fastest tire install"... 2hrs, is not very quick. And someone rifled thru the console between my seats. Stuff was all out of order.

Date of experience: August 16, 2021

Always pleased with the service and products I receive...
July 30, 2021
Previous review

Always pleased with the service and products I receive from Tire Rack. I never buy tires anywhere else.

Date of experience: July 30, 2021
Vermont
1 review
0 helpful votes
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Fast tires
August 16, 2021

Tires were delivered the very next day. I was able to get a closeout price so it was my cheapest option as well

Date of experience: August 16, 2021
Virginia
1 review
0 helpful votes
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Trying something new
August 16, 2021

Have been told to get tires other than Costco and this time it has happened. Got all the help I needed chated with one person just before I purchased to make sure I was good. Service was great, easy to understand what I needed to ensure I got what I needed.

Date of experience: August 16, 2021
Arizona
2 reviews
0 helpful votes
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Very convenient and worth the money
August 16, 2021

Great experience. Service is fast and well put together process.

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
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The way to go
August 16, 2021

Avoid dealer prices and add the convenience of at home installation

Date of experience: August 16, 2021
West Virginia
1 review
0 helpful votes
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Always a good experience
August 16, 2021

Tires were brand new, arrived very fast and at a great price!

Date of experience: August 16, 2021
Texas
1 review
0 helpful votes
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Tire replacement
August 16, 2021

I replaced all four tires on my porsche. Service was prompt and as promised. NTB did hassle free installation

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
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Quick service
August 16, 2021

Ordered the tires in the afternoon online, they were delivered the next day before noon. Had them installed before 4.

Date of experience: August 16, 2021
Germany
1 review
0 helpful votes
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Great tires
August 16, 2021

On time and as specified, and delivered on time by tire rack

Date of experience: August 16, 2021
Massachusetts
1 review
0 helpful votes
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Great!
August 16, 2021
Updated review

I enjoyed my experience. I have done business with Tire Rack several times before and plan on doing so in the future.

Date of experience: August 16, 2021

Nobody beats TireRack
August 10, 2021
Previous review

Nobody beats TireRack

Date of experience: August 10, 2021
South Carolina
1 review
0 helpful votes
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Love tire rack
August 16, 2021
Updated review

Fast shipping and received exactly what I paid for! Easy to follow website makes picking out tires simple Can't complain about that. Thank you

Date of experience: August 16, 2021

Easy as H*ll :)
August 10, 2021
Previous review

Easy as H*ll :)

Date of experience: August 10, 2021
California
1 review
0 helpful votes
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Tires - A shirt essay by James Lamberti
August 16, 2021
Updated review

Easy, fast, cheap. Like I like my women. :). Survey said I had to leave at least 10 characters. I was just trying to say easy.

Date of experience: August 16, 2021

Easy, fast, cheap
August 10, 2021
Previous review

Easy, fast, cheap. Like I like my women.:). Survey said I had to leave at least 10 characters. I was just trying to say easy.

Date of experience: August 10, 2021
Illinois
1 review
0 helpful votes
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Tire Rack Delivers Again
August 16, 2021
Updated review

Was browsing TR.com for a friend and noticed that there were sales going on. Knowing I was due soon for tires on my own car, I pulled up my saved car and took a look at what was out there and saw a killer deal on the exact same tires I currently have (and love).

Bought the tires and had them drop shipped to my local Firestone (who I also love) and they were there within 2 business days... faster than the shop could get me on the books!

Date of experience: August 16, 2021

Super easy
August 10, 2021
Previous review

Super easy

Date of experience: August 10, 2021
Florida
1 review
0 helpful votes
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Very happy
August 16, 2021

Better than expected quick
Shipping and great product

Date of experience: August 16, 2021
Maryland
2 reviews
0 helpful votes
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Barry tires.
August 16, 2021

Very pleased with the timely manner tires were received.

Date of experience: August 16, 2021
North Carolina
2 reviews
0 helpful votes
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My primary tire supplier!
August 16, 2021
Updated review

Outstanding service as with many previous orders over many years.

Date of experience: August 16, 2021

Outstanding service as with many previous orders
August 9, 2021
Previous review

Outstanding service as with many previous orders

Date of experience: August 9, 2021