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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

Instant Feedback

528,990 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Amazing
August 22, 2021
Updated review

Quick and easy shopping and super fast shipping.
Fitment page was incredibly helpful.

Date of experience: August 22, 2021

Quick and easy
August 16, 2021
Previous review

Quick and easy

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Awesome
August 22, 2021
Updated review

Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.

Date of experience: August 22, 2021

Found need tires asap
August 16, 2021
Previous review

Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
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We had a great experience with the rep who helped us online

Date of experience: August 22, 2021
Pennsylvania
1 review
0 helpful votes
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Great Experience
August 22, 2021

Tire rack makes the ordering and selection product so easy. They provide lots of specifications and description of their various tires. It makes so easy to make an informed decision.

Date of experience: August 22, 2021
Illinois
1 review
0 helpful votes
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Timely
August 22, 2021
Updated review

Quick and professional and the process was very good.

Date of experience: August 22, 2021

Quick and professional
August 16, 2021
Previous review

Quick and professional

Date of experience: August 16, 2021
New Jersey
1 review
0 helpful votes
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Thumbs up!
August 22, 2021
Updated review

Intuitive web design. Easy to follow. Good comparison chart/ratings.

Date of experience: August 22, 2021

Intuitive web design
August 16, 2021
Previous review

Intuitive web design. Easy to follow.

Date of experience: August 16, 2021
California
1 review
0 helpful votes
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First time using Tire Rack
August 22, 2021
Updated review

Good selection of tires and easy to navigate site. Read through various reviews before finding the tires I wanted. It was nice to have them shipped for free to a local tire shop for installation

Date of experience: August 22, 2021

Easy and straight forward
August 14, 2021
Previous review

Easy and straight forward

Date of experience: August 14, 2021
North Carolina
1 review
0 helpful votes
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New shoes for the C6
August 22, 2021

Found the tires easily, priced very competitively and shipped same day as ordered.

Date of experience: August 22, 2021
California
1 review
0 helpful votes
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Perfect
August 22, 2021

Perfect, very fast, great install, all good. Would use again

Date of experience: August 22, 2021
Florida
1 review
0 helpful votes
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Great value, reliable service.
August 22, 2021
Updated review

Easy, fast and reliable. Although, the appointment scheduling process in the site kept me going in circles. I had to skip and directly with shop via phone. However, that small inconvenience was really nothing of concern. Overall, an extremely good experience. From now on, this how I am getting my tires.

Date of experience: August 22, 2021

Easy
August 14, 2021
Previous review

Easy. Although the appointment scheduling process kept me going in circles and had to skip for later

Date of experience: August 14, 2021
Montana
1 review
0 helpful votes
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Title purchase review
August 22, 2021

Excellent. Easy to work the website and customer service has always been very helpful.

Date of experience: August 22, 2021
Tennessee
1 review
0 helpful votes
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Hire someone to answer the phones
August 22, 2021

Pressed the dealer of my choice and it gave me another

Date of experience: August 22, 2021
Illinois
1 review
0 helpful votes
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Efficient
August 22, 2021

The process was simple and efficient.
The order only took a few days and they had what I wanted.

Date of experience: August 22, 2021
North Carolina
2 reviews
0 helpful votes
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Satisfied and Happy
August 22, 2021
Updated review

I like the Tire Rack evaluations. I know what I do and don't like about the existing tires. The evals give me a chance to pick and choose the traits I am looking for. Other than that, its follow the directions and point and click. Very convenient.

Date of experience: August 22, 2021

I like the Tire Rack evaluations
August 16, 2021
Previous review

I like the Tire Rack evaluations. I know what I do and don't like about the existing tires. The evals give me a chance to pick and choose the traits I am looking for. Other than that, its follow the directions and point and click. Very convenient.

Date of experience: August 16, 2021
South Carolina
2 reviews
0 helpful votes
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Continued Great Experience
August 22, 2021
Updated review

Been doing business with Tire Rack since 1986! Great as always...

Date of experience: August 22, 2021

Been doing business with Tire Rack since 1986!
August 16, 2021
Previous review

Been doing business with Tire Rack since 1986! Great as always...

Date of experience: August 16, 2021
Texas
1 review
0 helpful votes
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Consistently great
August 22, 2021
Updated review

Easy to navigate and quick to purchase. I have used Tire Rack many times.

Date of experience: August 22, 2021

Easy to navigate and quick to purchase
August 16, 2021
Previous review

Easy to navigate and quick to purchase. I have used Tire Rack many times.

Date of experience: August 16, 2021
Mississippi
1 review
0 helpful votes
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Matching tires
August 22, 2021
Updated review

Found exactly what I was looking for. Couldn't find any tires that front and rear had the same thread pattern at local tire stores. Thanks a million Tire Rack.

Date of experience: August 22, 2021

Found exactly what I was looking for
August 16, 2021
Previous review

Found exactly what I was looking for.

Date of experience: August 16, 2021
Texas
1 review
0 helpful votes
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All good
August 22, 2021
Updated review

Painless shopping experience like every other time

Date of experience: August 22, 2021

Painless shopping experience
August 16, 2021
Previous review

Painless shopping experience

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Easy ordering
August 22, 2021

Process was great, only issue I had was there were so many choices!

Date of experience: August 22, 2021
Delaware
1 review
0 helpful votes
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Title
August 22, 2021
Updated review

Gus was very helpful and was able to provide assistance quickly.

Date of experience: August 22, 2021

Gus was very helpful
August 16, 2021
Previous review

Gus was very helpful.

Date of experience: August 16, 2021