Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and easy shopping and super fast shipping.
Fitment page was incredibly helpful.
Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.
Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.
We had a great experience with the rep who helped us online
Tire rack makes the ordering and selection product so easy. They provide lots of specifications and description of their various tires. It makes so easy to make an informed decision.
Quick and professional and the process was very good.
Intuitive web design. Easy to follow. Good comparison chart/ratings.
Good selection of tires and easy to navigate site. Read through various reviews before finding the tires I wanted. It was nice to have them shipped for free to a local tire shop for installation
Found the tires easily, priced very competitively and shipped same day as ordered.
Easy, fast and reliable. Although, the appointment scheduling process in the site kept me going in circles. I had to skip and directly with shop via phone. However, that small inconvenience was really nothing of concern. Overall, an extremely good experience. From now on, this how I am getting my tires.
Easy. Although the appointment scheduling process kept me going in circles and had to skip for later
Excellent. Easy to work the website and customer service has always been very helpful.
Pressed the dealer of my choice and it gave me another
The process was simple and efficient.
The order only took a few days and they had what I wanted.
I like the Tire Rack evaluations. I know what I do and don't like about the existing tires. The evals give me a chance to pick and choose the traits I am looking for. Other than that, its follow the directions and point and click. Very convenient.
I like the Tire Rack evaluations. I know what I do and don't like about the existing tires. The evals give me a chance to pick and choose the traits I am looking for. Other than that, its follow the directions and point and click. Very convenient.
Been doing business with Tire Rack since 1986! Great as always...
Been doing business with Tire Rack since 1986! Great as always...
Easy to navigate and quick to purchase. I have used Tire Rack many times.
Easy to navigate and quick to purchase. I have used Tire Rack many times.
Found exactly what I was looking for. Couldn't find any tires that front and rear had the same thread pattern at local tire stores. Thanks a million Tire Rack.
Found exactly what I was looking for.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

