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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very easy mobile site to use. By far the best site to use for buying tires
I will never wait, overpay and be frustrated with buying tires again. It was easy, informative and price competitive. Having the delivery and installation on my time frame and at my house and not a dealership meant everything. Ryan the technician really understands the process and expedited the installation of four tires and balancing in under 45 minutes at my house on my timeline!
Easy to use- just a few minutes to order tires, selected store close by to be delivered to and then in a day or two they were arrived and professionally installed
Great. Tire easy to find and location of an installer
Ordered a set of Bridgestone Potenza S04 Pole Position Tires. Price was excellent shipping went well. Installation price by recommended installer was not what was listed on the website but so far installation was done right. Probably need to screen the recommended installers for current installation cost so customers don't encounter any unforeseen charges.
Third time I have used Tirerack. Always great service in a timely manner.
Third time I have used Tirerack. Always great!
Easy! Fast! Painless! And affordable! Great two day delivery.
Gill was a great help! She got the order sorted and answered all of my questions.
Great chat support, easy to place order. Delivery as promised. Satisfied and no complaints.
Great chat support, easy to place order.
Quick and easy shopping and super fast shipping.
Fitment page was incredibly helpful.
Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.
Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.
We had a great experience with the rep who helped us online
Tire rack makes the ordering and selection product so easy. They provide lots of specifications and description of their various tires. It makes so easy to make an informed decision.
Quick and professional and the process was very good.
Intuitive web design. Easy to follow. Good comparison chart/ratings.
Good selection of tires and easy to navigate site. Read through various reviews before finding the tires I wanted. It was nice to have them shipped for free to a local tire shop for installation
Found the tires easily, priced very competitively and shipped same day as ordered.
Easy, fast and reliable. Although, the appointment scheduling process in the site kept me going in circles. I had to skip and directly with shop via phone. However, that small inconvenience was really nothing of concern. Overall, an extremely good experience. From now on, this how I am getting my tires.
Easy. Although the appointment scheduling process kept me going in circles and had to skip for later
Excellent. Easy to work the website and customer service has always been very helpful.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

