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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,711
shipping
28,675
quality
29,235
This company responds to reviews on average within 1 day

Instant Feedback

528,918 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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The best
August 22, 2021
Updated review

Very easy mobile site to use. By far the best site to use for buying tires

Date of experience: August 22, 2021

Very easy mobile site to use
August 16, 2021
Previous review

Very easy mobile site to use

Date of experience: August 16, 2021
Ohio
1 review
0 helpful votes
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Great Experience
August 22, 2021

I will never wait, overpay and be frustrated with buying tires again. It was easy, informative and price competitive. Having the delivery and installation on my time frame and at my house and not a dealership meant everything. Ryan the technician really understands the process and expedited the installation of four tires and balancing in under 45 minutes at my house on my timeline!

Date of experience: August 22, 2021
Indiana
1 review
0 helpful votes
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EXCELLENT TRANSACTION
August 22, 2021
Updated review

Easy to use- just a few minutes to order tires, selected store close by to be delivered to and then in a day or two they were arrived and professionally installed

Date of experience: August 22, 2021

Easy to use
August 16, 2021
Previous review

Easy to use

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Easy to order
August 22, 2021
Updated review

Great. Tire easy to find and location of an installer

Date of experience: August 22, 2021

Great
August 16, 2021
Previous review

Great. Tire easy to find and location of an installer

Date of experience: August 15, 2021
Hawaii
1 review
0 helpful votes
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New Summer Tires
August 22, 2021

Ordered a set of Bridgestone Potenza S04 Pole Position Tires. Price was excellent shipping went well. Installation price by recommended installer was not what was listed on the website but so far installation was done right. Probably need to screen the recommended installers for current installation cost so customers don't encounter any unforeseen charges.

Date of experience: August 22, 2021
Mississippi
1 review
0 helpful votes
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Satisfied customer
August 22, 2021
Updated review

Third time I have used Tirerack. Always great service in a timely manner.

Date of experience: August 22, 2021

Third time I have used Tirerack
August 16, 2021
Previous review

Third time I have used Tirerack. Always great!

Date of experience: August 16, 2021
Ohio
1 review
0 helpful votes
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Awesome
August 22, 2021
Updated review

Easy! Fast! Painless! And affordable! Great two day delivery.

Date of experience: August 22, 2021

Easy!
August 15, 2021
Previous review

Easy!

Date of experience: August 15, 2021
Indiana
2 reviews
0 helpful votes
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Great buying experience
August 22, 2021
Updated review

Gill was a great help! She got the order sorted and answered all of my questions.

Date of experience: August 22, 2021

Gill was a great help!
August 16, 2021
Previous review

Gill was a great help!

Date of experience: August 16, 2021
North Carolina
1 review
0 helpful votes
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Chat, order, receive on time!
August 22, 2021
Updated review

Great chat support, easy to place order. Delivery as promised. Satisfied and no complaints.

Date of experience: August 22, 2021

Great chat support, easy to place order
August 16, 2021
Previous review

Great chat support, easy to place order.

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Amazing
August 22, 2021
Updated review

Quick and easy shopping and super fast shipping.
Fitment page was incredibly helpful.

Date of experience: August 22, 2021

Quick and easy
August 16, 2021
Previous review

Quick and easy

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Awesome
August 22, 2021
Updated review

Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.

Date of experience: August 22, 2021

Found need tires asap
August 16, 2021
Previous review

Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
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We had a great experience with the rep who helped us online

Date of experience: August 22, 2021
Pennsylvania
1 review
0 helpful votes
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Great Experience
August 22, 2021

Tire rack makes the ordering and selection product so easy. They provide lots of specifications and description of their various tires. It makes so easy to make an informed decision.

Date of experience: August 22, 2021
Illinois
1 review
0 helpful votes
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Timely
August 22, 2021
Updated review

Quick and professional and the process was very good.

Date of experience: August 22, 2021

Quick and professional
August 16, 2021
Previous review

Quick and professional

Date of experience: August 16, 2021
New Jersey
1 review
0 helpful votes
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Thumbs up!
August 22, 2021
Updated review

Intuitive web design. Easy to follow. Good comparison chart/ratings.

Date of experience: August 22, 2021

Intuitive web design
August 16, 2021
Previous review

Intuitive web design. Easy to follow.

Date of experience: August 16, 2021
California
1 review
0 helpful votes
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First time using Tire Rack
August 22, 2021
Updated review

Good selection of tires and easy to navigate site. Read through various reviews before finding the tires I wanted. It was nice to have them shipped for free to a local tire shop for installation

Date of experience: August 22, 2021

Easy and straight forward
August 14, 2021
Previous review

Easy and straight forward

Date of experience: August 14, 2021
North Carolina
1 review
0 helpful votes
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New shoes for the C6
August 22, 2021

Found the tires easily, priced very competitively and shipped same day as ordered.

Date of experience: August 22, 2021
California
1 review
0 helpful votes
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Perfect
August 22, 2021

Perfect, very fast, great install, all good. Would use again

Date of experience: August 22, 2021
Florida
1 review
0 helpful votes
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Great value, reliable service.
August 22, 2021
Updated review

Easy, fast and reliable. Although, the appointment scheduling process in the site kept me going in circles. I had to skip and directly with shop via phone. However, that small inconvenience was really nothing of concern. Overall, an extremely good experience. From now on, this how I am getting my tires.

Date of experience: August 22, 2021

Easy
August 14, 2021
Previous review

Easy. Although the appointment scheduling process kept me going in circles and had to skip for later

Date of experience: August 14, 2021
Montana
1 review
0 helpful votes
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Title purchase review
August 22, 2021

Excellent. Easy to work the website and customer service has always been very helpful.

Date of experience: August 22, 2021