Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

Instant Feedback

528,982 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Colin Z.
Unfollow Colin Z.
Share Review
Report Review

Your tires my shop
August 23, 2021
Updated review

I really liked the idea that you ship directly to my installer

Date of experience: August 22, 2021

Nice website easy to understand!
August 17, 2021
Previous review

Nice website easy to understand!

Date of experience: August 16, 2021
Georgia
1 review
0 helpful votes
Follow Ezra O.
Unfollow Ezra O.
Share Review
Report Review

Pleasant surprise
August 23, 2021

I had an awesome experience with the representative and he helped me make a great decision for my purchase!

Date of experience: August 22, 2021
Puerto Rico
1 review
0 helpful votes
Follow Jorge F.
Unfollow Jorge F.
Share Review
Report Review

Good service
August 23, 2021

Excellent Platform, fast delivery.
More than expected

Date of experience: August 22, 2021
New York
1 review
0 helpful votes
Follow Marc I.
Unfollow Marc I.
Share Review
Report Review

Tire rack service
August 23, 2021

As usual punctual and efficient. They do what they say. Never disappointed. Thanks. Car is up and running. Piece of mind for the next few years

Date of experience: August 22, 2021
California
1 review
0 helpful votes
Follow Lawrence E.
Unfollow Lawrence E.
Share Review
Report Review

Consistently consistent
August 23, 2021
Updated review

Great service and help by Live Chat. Easy to use website.

Date of experience: August 22, 2021

Great service and help by Live Chat
September 14, 2020
Previous review

Great service and help by Live Chat. Easy to use website.

Date of experience: September 14, 2020
Texas
1 review
0 helpful votes
Follow Vicky Y.
Unfollow Vicky Y.
Share Review
Report Review

Tire purchase
August 22, 2021
Updated review

Great selection. Easy to use website. Easy instructions.

Date of experience: August 22, 2021

Great selection
September 16, 2021
Previous review

Great selection. Easy to use website. Easy instructions.

Date of experience: August 16, 2021
Minnesota
1 review
0 helpful votes
Follow Glen U.
Unfollow Glen U.
Share Review
Report Review

Cooper tires good deal
August 22, 2021

Excellent transaction and preferred installer was great

Date of experience: August 22, 2021
Idaho
1 review
0 helpful votes
Follow Frida V.
Unfollow Frida V.
Share Review
Report Review

Excellent service
August 22, 2021

Needed to reroute my tires at the last minute and was able to do that with very the help of great customer service reps. Very easy pick up at the warehouse.

Date of experience: August 22, 2021
New York
1 review
0 helpful votes
Follow Steven J.
Unfollow Steven J.
Share Review
Report Review

Blown Away!
August 22, 2021

Ordered a tire and wheel package on Monday 6pm and received them Wednesday as promised. Great service great product.

Date of experience: August 22, 2021
Florida
1 review
0 helpful votes
Follow Gerald T.
Unfollow Gerald T.
Share Review
Report Review

Great experience, ease of choice, fair price, fast shipping. Could ask for nothing better.

Date of experience: August 22, 2021
New York
2 reviews
0 helpful votes
Follow Jonathan T.
Unfollow Jonathan T.
Share Review
Report Review

Tire rack strikes again
August 22, 2021

As always tire rack doesn't cease to amaze me, quality tires awesome prices shipped right to my door, though I probably should have shipped them to a reputable tire place so I could have them mounted... next time

Date of experience: August 22, 2021
Maryland
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Tire Rack is the Best
August 22, 2021

Absolutely amazing tires. Completely changed the feel of my ride. The wheels look sexy and attractive for about 120 each it's a damn good deal.

Date of experience: August 22, 2021
New Jersey
1 review
0 helpful votes
Follow Egy R.
Unfollow Egy R.
Share Review
Report Review

Not yet installed
August 22, 2021

Like the 2 yr road hazard insurance. 2014 bmw 335i m sport. This car was not built to withstand Jersey potholes

Date of experience: August 22, 2021
Maryland
1 review
0 helpful votes
Follow Demetrice H.
Unfollow Demetrice H.
Share Review
Report Review

Nice price
August 22, 2021

Bought two tires for my wife car. Good value and very fast delivery.

Date of experience: August 22, 2021
Missouri
1 review
0 helpful votes
Follow LAURA U.
Unfollow LAURA U.
Share Review
Report Review

I always choose Tire rack.
August 22, 2021
Updated review

Alway happy with tire rack. For every car I have owned and my parents cars as well. Don't get hustled shop tire rack.

Date of experience: August 22, 2021

Alway happy with tire rack
August 15, 2021
Previous review

Alway happy with tire rack. For every car I have owned and my parents cars as well. Don't get hustled shop tire rack.

Date of experience: August 15, 2021
North Carolina
1 review
0 helpful votes
Follow Joe V.
Unfollow Joe V.
Share Review
Report Review

Good experience
August 22, 2021
Updated review

Quick, precise, easy. They even accommodated a return due to my error.

Date of experience: August 22, 2021

Quick, precise, easy
August 16, 2021
Previous review

Quick, precise, easy

Date of experience: August 16, 2021
Michigan
1 review
0 helpful votes
Follow Kathleen Y.
Unfollow Kathleen Y.
Share Review
Report Review

Tire purchase
August 22, 2021
Updated review

Great customer service. Good prices. Fast shipping.

Date of experience: August 22, 2021

So far so good!
August 16, 2021
Previous review

So far so good!

Date of experience: August 16, 2021
Ohio
1 review
0 helpful votes
Follow Ravi H.
Unfollow Ravi H.
Share Review
Report Review

Excellent experience
August 22, 2021
Updated review

Easy to shop. Prompt shipping. Reasonable price. Good customer support.

Date of experience: August 22, 2021

Easy to shop
August 16, 2021
Previous review

Easy to shop

Date of experience: August 16, 2021
Virginia
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

Great service
August 22, 2021

Great customer service and fast delivery! Good advice from sales person.

Date of experience: August 22, 2021
New York
1 review
0 helpful votes
Follow Joel E.
Unfollow Joel E.
Share Review
Report Review

.
August 22, 2021
Updated review

Have ordered many sets of tires and never been disappointed

Date of experience: August 22, 2021

Have ordered many sets of tires and never been disappointed
August 15, 2021
Previous review

Have ordered many sets of tires and never been disappointed

Date of experience: August 15, 2021