Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

528,998 reviews

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
Follow Frank Y.
Unfollow Frank Y.
Share Review
Report Review

Matching tires
August 22, 2021
Updated review

Found exactly what I was looking for. Couldn't find any tires that front and rear had the same thread pattern at local tire stores. Thanks a million Tire Rack.

Date of experience: August 22, 2021

Found exactly what I was looking for
August 16, 2021
Previous review

Found exactly what I was looking for.

Date of experience: August 16, 2021
Texas
1 review
0 helpful votes
Follow Sergio Z.
Unfollow Sergio Z.
Share Review
Report Review

All good
August 22, 2021
Updated review

Painless shopping experience like every other time

Date of experience: August 22, 2021

Painless shopping experience
August 16, 2021
Previous review

Painless shopping experience

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
Follow Aaron M.
Unfollow Aaron M.
Share Review
Report Review

Easy ordering
August 22, 2021

Process was great, only issue I had was there were so many choices!

Date of experience: August 22, 2021
Delaware
1 review
0 helpful votes
Follow Mike C.
Unfollow Mike C.
Share Review
Report Review

Title
August 22, 2021
Updated review

Gus was very helpful and was able to provide assistance quickly.

Date of experience: August 22, 2021

Gus was very helpful
August 16, 2021
Previous review

Gus was very helpful.

Date of experience: August 16, 2021
Oregon
1 review
0 helpful votes
Follow Saint H.
Unfollow Saint H.
Share Review
Report Review

So incredibly smooth
August 22, 2021

My tires shredded on the freeway and I had now idea how I was going to get new wheels and tires that fit my unique lugnut configuration. Little did I know that TireRack was gonna save the day. Ordered at 9am on a Monday and by 10am on Tuesday the fully mounted and balanced wheels were in my possession. I was able to get them installed on my car in under an hour and get myself back on the road! Hope I never have to buy tires in such a rush again, but if I do, I'll be coming right back to TireRack!

Date of experience: August 22, 2021
Florida
1 review
0 helpful votes
Follow Cindy W.
Unfollow Cindy W.
Share Review
Report Review

Great and Quick
August 22, 2021

Fast and efficient, quick delivery and great price

Date of experience: August 22, 2021
Illinois
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

Pleasantly Surprised
August 22, 2021

I only had 1 option in fargo for free delivery to an installer. I had never used them before but everything turned out better than I had expected. Tirerack has special pricing with firestone and I only paid 20$/tire for mount balance and install.

Date of experience: August 22, 2021
Texas
1 review
0 helpful votes
Follow Daniel E.
Unfollow Daniel E.
Share Review
Report Review

Awesome
August 22, 2021

It was an easy and overall simple process. Free shipping is a plus too.

Date of experience: August 22, 2021
Ohio
1 review
0 helpful votes
Follow Ron R.
Unfollow Ron R.
Share Review
Report Review

Fast, accurate, and convenient.
August 22, 2021

Great! Fast, accurate, and convenient. Always has the tires I need.

Date of experience: August 22, 2021
California
1 review
0 helpful votes
Follow Robert T.
Unfollow Robert T.
Share Review
Report Review

Exemplary sevice
August 22, 2021

Choosing the the correct tire for my car was one reason for Tirerack for my purchase. Site is easy to use. A big plus is the fast free delivery. They will always be my number one choice for tire purchases.

Date of experience: August 22, 2021
New Jersey
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

Great tire and service!
August 22, 2021
Updated review

Excellent service, very convenient and easy to use. Only improvement would be a button to "order it again" as I seem to get flat tires pretty easily.

Date of experience: August 22, 2021

Excellent service, very convenient and easy to use
October 23, 2019
Previous review

Excellent service, very convenient and easy to use. Only improvement would be a button to "order it again" as I seem to get flat tires pretty easily.

Date of experience: October 23, 2019
Colorado
1 review
0 helpful votes
Follow Mikhail R.
Unfollow Mikhail R.
Share Review
Report Review

I love tire rack.
August 22, 2021
Updated review

Always like TireRack, which is my number 1 for tires.

Date of experience: August 22, 2021

Always like TireRack, which is my number 1 for tires
August 16, 2021
Previous review

Always like TireRack, which is my number 1 for tires.

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

Great service
August 22, 2021

Spoke with customer service and they were great about how I get my bonus Visa credit card.

Date of experience: August 22, 2021
Illinois
1 review
0 helpful votes
Follow Lee D.
Unfollow Lee D.
Share Review
Report Review

Tire Rack"em
August 22, 2021

Great service overall including timely delivery and great pricing…. Best new way to purchase tires.

Date of experience: August 22, 2021
Florida
1 review
0 helpful votes
Follow Kimberly L.
Unfollow Kimberly L.
Share Review
Report Review

Four RVtires
August 22, 2021
Updated review

Thank you so much. Too much typing. Too much typing.

Date of experience: August 22, 2021

Thank you so much
August 16, 2021
Previous review

Thank you so much

Date of experience: August 16, 2021
New Jersey
1 review
0 helpful votes
Follow Thomas W.
Unfollow Thomas W.
Share Review
Report Review

Very simple ordering and customer service
August 22, 2021
Updated review

Excellent service and price and overall value for the product

Date of experience: August 22, 2021

Very simple and easy
August 16, 2021
Previous review

Very simple and easy.

Date of experience: August 16, 2021
Tennessee
1 review
0 helpful votes
Follow Jose C.
Unfollow Jose C.
Share Review
Report Review

Too many question
August 22, 2021
Updated review

A bit slow, too many questions for guest ordering. I can understand that you want a subscriber, but I was in a rush.

Date of experience: August 22, 2021

A bit slow, too many questions for guest ordering
August 15, 2021
Previous review

A bit slow, too many questions for guest ordering

Date of experience: August 15, 2021
Illinois
1 review
0 helpful votes
Follow Joel R.
Unfollow Joel R.
Share Review
Report Review

Love Tire Rack. Very convenient
August 22, 2021
Updated review

Good. Have ordered before. Good job. Like the service

Date of experience: August 22, 2021

Good
August 16, 2021
Previous review

Good. Have ordered before

Date of experience: August 16, 2021
Pennsylvania
1 review
0 helpful votes
Follow D Y.
Unfollow D Y.
Share Review
Report Review

Wow!
August 22, 2021

I received my tires the next day! This was my first time buying from Tirerack

Date of experience: August 22, 2021
Texas
2 reviews
0 helpful votes
Follow Daniel Y.
Unfollow Daniel Y.
Share Review
Report Review

Ordering tires from Tire Rack is pretty routine for me these days. My existing tires probably had about 40% life left in them, but I wanted sticker tires to take to Lincoln, NE for SCCA Solo Nationals. Tire Rack had the tires I wanted. Disappointingly, the price has gone up since the first batch I tried, but I've been happy with the performance overall, and I wasn't going to try anything different for the first time at Nats.

Date of experience: August 22, 2021