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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

Instant Feedback

528,986 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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BMW Tires
September 1, 2021

This was an easy and quick process! Tires are fantastic

Date of experience: September 1, 2021
New York
1 review
0 helpful votes
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Goodyear Wrangler Tires
September 1, 2021

Nice tire. Fast delivery. Great customer service. Thank you

Date of experience: September 1, 2021
Texas
1 review
0 helpful votes
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Always a pleasure
September 1, 2021
Updated review

I've made all of my tire purchases from tire rack. Every time I need something Tirerack always provides it for me.

Date of experience: September 1, 2021

I like tirerack
August 26, 2021
Previous review

I like tirerack.

Date of experience: August 26, 2021
Florida
2 reviews
0 helpful votes
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Forever a customer
September 1, 2021

I will always shop at tire rack for my tires. I love the fast shipping and the prices are competitive.

Date of experience: September 1, 2021
Oregon
1 review
0 helpful votes
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First time in 20 years I didn't use Discount Tire
September 1, 2021
Updated review

Easy to use website. Needs streamlining to work better with mobile connections. Overall it was a pleasant experience with a better value than the competition. Still need to see how the install goes though.

Date of experience: September 1, 2021

Easy to use website
August 26, 2021
Previous review

Easy to use website. Needs streamlining to work better with mobile connections

Date of experience: August 26, 2021
Pennsylvania
1 review
0 helpful votes
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Okay that's it I had to get the tires up thirty steps with the help of ups driver in the rain.

Date of experience: September 1, 2021
Pennsylvania
1 review
0 helpful votes
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Best in the game.
September 1, 2021

Tire Rack is seriously the best in the game. Placed my order and they were set to be delivered the next day 2 hours later. UPS took an extra 2 days to deliver but thats not tire rack's fault. Either way, great experience every time.

Date of experience: September 1, 2021
Illinois
2 reviews
0 helpful votes
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So much better than Crosswinds
September 1, 2021
Updated review

Reviews were super helpful in making a decision, shipping was quick, and the tires are excellent. I couldn't ask for better or more seamless transaction.

Date of experience: September 1, 2021

Love TireRack
August 26, 2021
Previous review

Love TireRack

Date of experience: August 26, 2021
New York
1 review
0 helpful votes
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Always great response times.
September 1, 2021
Updated review

Maybe add Wheel Rack as a new nickname? I know tires are the main business but sometimes you just need a replacement wheel.

Date of experience: September 1, 2021

Maybe add Wheel Rack as a new nickname?
August 26, 2021
Previous review

Maybe add Wheel Rack as a new nickname?

Date of experience: August 26, 2021
Missouri
1 review
0 helpful votes
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1st time Tire Rack buyer
September 1, 2021
Updated review

Found these tires cheaper on a different site. Tire Rack said they do not price match but come with a free road hazard package. The road hazard didn't make up for the price difference to me, but having them in stock and no wait did.

Date of experience: September 1, 2021

Easy to navigate websight
August 26, 2021
Previous review

Easy to navigate websight

Date of experience: August 26, 2021
New Jersey
2 reviews
0 helpful votes
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Excellent Service / TIME
September 1, 2021

One of the best shopping experience i have encountered. Service and delivery was as mentioned. Product surpassed expectation. Installation was delayed a bit, but that's OK. Professionally done and job completed. HIGHLY RECOMMENDED!

Date of experience: September 1, 2021
North Carolina
1 review
0 helpful votes
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Great delivery time. No issues
September 1, 2021

Great experience. Tires were delivered in just a few days and there were no issues to complain about.

Date of experience: September 1, 2021
Virginia
1 review
0 helpful votes
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Great
September 1, 2021
Updated review

I honestly love Tire Rack. Best selection. Great prices. And shipped free to my house?! A+

Date of experience: September 1, 2021

You guys make it easy
August 24, 2021
Previous review

You guys make it easy.

Date of experience: August 24, 2021
Oregon
1 review
0 helpful votes
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Super fast delivery
September 1, 2021

Tires were delivered next day! Best price on the net. What more could you want?

Date of experience: September 1, 2021
Massachusetts
2 reviews
0 helpful votes
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Good tire for the price
September 1, 2021

Ordering is very easy and quick and I got my tires before the expected date

Date of experience: September 1, 2021
Illinois
1 review
0 helpful votes
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Great tires, service and price!
September 1, 2021
Updated review

So easy! As always Tire Rack is where I go for replacement tires. Period!

Date of experience: September 1, 2021

So easy!
September 21, 2020
Previous review

So easy!

Date of experience: September 21, 2020
Florida
1 review
0 helpful votes
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Tires shipping
September 1, 2021
Updated review

In the last few months I have already bought more than 8 tires and I think the shipping cost has increased a lot. Even the price of the tires plus the shipping cost is the same as in a local store here in Puerto Rico. I no longer have the need to buy them from a tire-rack because the price in my country is the same.

Date of experience: September 1, 2021

Fast very very
January 17, 2021
Previous review

Fast very very

Date of experience: January 16, 2021
Florida
1 review
0 helpful votes
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Easy Peasy
September 1, 2021

Ordered tires. Tires arrived at my installer of choice next day. Had tires put on.

Date of experience: September 1, 2021
Virginia
1 review
0 helpful votes
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Great service again
September 1, 2021

Received my tires about 24 hours after ordering online. FAST shipping. Installed and riding smooth and quiet again.

Date of experience: September 1, 2021
Virginia
1 review
0 helpful votes
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1st Tire Rack Purchase
September 1, 2021
Updated review

1st time ordering so hopefully things will go smooth

Date of experience: September 1, 2021

1st time ordering so hopefully things will go smooth
August 26, 2021
Previous review

1st time ordering so hopefully things will go smooth

Date of experience: August 26, 2021