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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've made all of my tire purchases from tire rack. Every time I need something Tirerack always provides it for me.
I will always shop at tire rack for my tires. I love the fast shipping and the prices are competitive.
Easy to use website. Needs streamlining to work better with mobile connections. Overall it was a pleasant experience with a better value than the competition. Still need to see how the install goes though.
Easy to use website. Needs streamlining to work better with mobile connections
Okay that's it I had to get the tires up thirty steps with the help of ups driver in the rain.
Tire Rack is seriously the best in the game. Placed my order and they were set to be delivered the next day 2 hours later. UPS took an extra 2 days to deliver but thats not tire rack's fault. Either way, great experience every time.
Reviews were super helpful in making a decision, shipping was quick, and the tires are excellent. I couldn't ask for better or more seamless transaction.
Maybe add Wheel Rack as a new nickname? I know tires are the main business but sometimes you just need a replacement wheel.
Maybe add Wheel Rack as a new nickname?
Found these tires cheaper on a different site. Tire Rack said they do not price match but come with a free road hazard package. The road hazard didn't make up for the price difference to me, but having them in stock and no wait did.
One of the best shopping experience i have encountered. Service and delivery was as mentioned. Product surpassed expectation. Installation was delayed a bit, but that's OK. Professionally done and job completed. HIGHLY RECOMMENDED!
Great experience. Tires were delivered in just a few days and there were no issues to complain about.
I honestly love Tire Rack. Best selection. Great prices. And shipped free to my house?! A+
Tires were delivered next day! Best price on the net. What more could you want?
Ordering is very easy and quick and I got my tires before the expected date
So easy! As always Tire Rack is where I go for replacement tires. Period!
In the last few months I have already bought more than 8 tires and I think the shipping cost has increased a lot. Even the price of the tires plus the shipping cost is the same as in a local store here in Puerto Rico. I no longer have the need to buy them from a tire-rack because the price in my country is the same.
Ordered tires. Tires arrived at my installer of choice next day. Had tires put on.
Received my tires about 24 hours after ordering online. FAST shipping. Installed and riding smooth and quiet again.
1st time ordering so hopefully things will go smooth
1st time ordering so hopefully things will go smooth
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

