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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to use. Quick delivery! Best online site to shop for tires.
Went as planned. Thanks for being quick and offering a large selection of tires.
Very easy to use. Prices were very reasonable.
Free shipping on order was nice.
My new 2021 BMW X1 has a different wheel bolt pattern than the 2013 X1 I replaced it with (112mm vs 120mm), so I had to get new wheels for the winter - bummer! Using Tire Racks website, I also chose to do a "-1" fitment - 17" wheels instead of the 18" wheels that are now standard on the X1. This fitment gives better snow tire traction, something needed on mountain roads in Vermont. Tire Rack's knowledge base allowed a simple way to choose wheels and tires that are guaranteed to fit properly, delivered to my door in a couple days, and at a very reasonable price. I'm a long-time customer - well over 20 years.
Fast shipping and best price online that I could find. Free shipping.
Super easy to use website with great prices, tires shipped direct to my local installer.
Easy to find what you are looking for. Free shipping. Thank you for not changing the user experience over time.
Easy to find what you are looking for. Free shipping. Thank you for not changing the user experience over time.
All nice, the website is good, customer support is nice
All nice, the website is good, customer support is nice
Overall great experience. Ordering was quick and easy and delivery was fast.
Smooth and easy. Website easy to use, and status of order, and shipping clear and accurate.
Overall Good! Tires were available and delivered very quickly! Thank you for being a great company and so quick with communicating with customers!
Tire Rack makes buying tires quick and easy, I was able to find the tires that I wanted and make a purchase within 5 minutes.
Pricing was very competitive along with the ability to read all the reviews was helpful. Bonus was ASAP tire coming to my house to install made life easier for the same price as bringing it into a shop!
Very helpful i love there help very nice to me thanks them a lot
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

