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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I ordered on line pick up. The rebate was kind of hard to follow on what to do. When I picked the tires it went very well. They should make the rebates easier to process.
It was a good product for a reasonable price. It was a fast turn around on the order.
I've been TireRack for years. Outstanding service and Customer care department.
Easy and fast delivery. If you know what you want or need help, they have it. They don't sell you a tire, they help you find what works best for your car or budget!
Product arrived on time and as described. Having the tire specs available and the ability to research/compare tires is a big plus for me to be a return customer.
One day shipping, great pricing, saved a bunch of money
Great experience. Ordering the items online made it very easy and they were delivered within one day.
Good service and good customer service and always got the right prices
I have used tire rack multiple times and I've never had an issue with getting my tires on time. Which is typically next day.
The website was easy to use and the tires were delivered fast to my door.
I chose the Tire Rack company (ASAP Tire) as the installer. They kept me informed at all times of the installation process (date and time chosen, installation technician on the way, installation technician at my address, installation completed, etc.).
Entire process from finding tires to order was fast and easy
Entire process from finding tires to order was fast and easy
Very easy and informative to make sure I got the proper tire for my vehicle.
It was fast, easy and painless. Would recommend tire rack to anyone need good tires at a great price fast.
Extremely fast shipping and very good price! The only place to buy tires!
Great company with lightning quick delivery! The Tires arrived within 3 business days.
Quick and easy website to navigate. Good competitive prices. Quick delivery.
Quick and easy website to navigate
Website is really poor - not mobile enabled. Too many hoops to jump through to just buy what you need. Search functionality is miserable.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

