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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,827
shipping
28,791
quality
29,351
This company responds to reviews on average within 1 day

Instant Feedback

530,926 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Pick up tires
September 8, 2021

I ordered on line pick up. The rebate was kind of hard to follow on what to do. When I picked the tires it went very well. They should make the rebates easier to process.

Date of experience: September 8, 2021
Georgia
1 review
0 helpful votes
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Spare tire replacement
September 8, 2021

It was a good product for a reasonable price. It was a fast turn around on the order.

Date of experience: September 8, 2021
Florida
2 reviews
0 helpful votes
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The Best
September 8, 2021

I've been TireRack for years. Outstanding service and Customer care department.

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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Excellent brand selection and pricing
September 8, 2021
Updated review

Easy and fast delivery. If you know what you want or need help, they have it. They don't sell you a tire, they help you find what works best for your car or budget!

Date of experience: September 8, 2021

Easy, fast return customer!
September 2, 2021
Previous review

Easy, fast return customer!

Date of experience: September 1, 2021
California
1 review
0 helpful votes
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Speedy delivery and great product
September 8, 2021

Product arrived on time and as described. Having the tire specs available and the ability to research/compare tires is a big plus for me to be a return customer.

Date of experience: September 8, 2021
Massachusetts
1 review
0 helpful votes
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Fast Turnaround Time
September 8, 2021

One day shipping, great pricing, saved a bunch of money

Date of experience: September 8, 2021
Massachusetts
1 review
0 helpful votes
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Tire Rack
September 8, 2021

Great experience. Ordering the items online made it very easy and they were delivered within one day.

Date of experience: September 8, 2021
Florida
1 review
0 helpful votes
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Very happy
September 8, 2021
Updated review

Good service and good customer service and always got the right prices

Date of experience: September 8, 2021

Good service
September 2, 2021
Previous review

Good service

Date of experience: September 2, 2021
Virginia
1 review
0 helpful votes
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Super Fast
September 8, 2021
Updated review

I have used tire rack multiple times and I've never had an issue with getting my tires on time. Which is typically next day.

Date of experience: September 8, 2021

Great service
September 2, 2021
Previous review

Great service

Date of experience: September 2, 2021
New York
1 review
0 helpful votes
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Great Tires
September 8, 2021

The website was easy to use and the tires were delivered fast to my door.

Date of experience: September 8, 2021
Florida
1 review
0 helpful votes
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Excellent Service
September 8, 2021

I chose the Tire Rack company (ASAP Tire) as the installer. They kept me informed at all times of the installation process (date and time chosen, installation technician on the way, installation technician at my address, installation completed, etc.).

Date of experience: September 8, 2021
New Jersey
1 review
0 helpful votes
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Very satisfied Tirerack customer
September 8, 2021
Updated review

Entire process from finding tires to order was fast and easy

Date of experience: September 8, 2021

Entire process from finding tires to order was fast...
September 2, 2021
Previous review

Entire process from finding tires to order was fast and easy

Date of experience: September 2, 2021
New Hampshire
1 review
0 helpful votes
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Nice and Easy
September 8, 2021

Very easy and informative to make sure I got the proper tire for my vehicle.

Date of experience: September 8, 2021
Indiana
1 review
0 helpful votes
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Tire owner
September 8, 2021

It was fast, easy and painless. Would recommend tire rack to anyone need good tires at a great price fast.

Date of experience: September 8, 2021
Virginia
2 reviews
0 helpful votes
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Fantastic
September 8, 2021

I ordered my tires and they were delivered the very next day!

Date of experience: September 8, 2021
New York
1 review
0 helpful votes
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Fast shipping
September 8, 2021

Extremely fast shipping and very good price! The only place to buy tires!

Date of experience: September 8, 2021
West Virginia
3 reviews
0 helpful votes
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Satisfaction
September 8, 2021

Great company with lightning quick delivery! The Tires arrived within 3 business days.

Date of experience: September 8, 2021
Pennsylvania
1 review
0 helpful votes
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Great
September 8, 2021
Updated review

Quick and easy website to navigate. Good competitive prices. Quick delivery.

Date of experience: September 8, 2021

Quick and easy website to navigate
September 2, 2021
Previous review

Quick and easy website to navigate

Date of experience: September 2, 2021
Florida
1 review
0 helpful votes
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Great
September 8, 2021

Excellent as always been with this company for over 20 years thanks

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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Purchase of winter tires
October 8, 2021

Website is really poor - not mobile enabled. Too many hoops to jump through to just buy what you need. Search functionality is miserable.

Date of experience: September 8, 2021