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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,828
shipping
28,792
quality
29,352
This company responds to reviews on average within 1 day

Instant Feedback

530,943 reviews

We monitor reviews for authenticity

Michigan
2 reviews
0 helpful votes
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Blahh
September 8, 2021
Updated review

Used your services before, happy to use them again.

Date of experience: September 8, 2021

Used your services before, happy to use them again
September 2, 2021
Previous review

Used your services before, happy to use them again.

Date of experience: September 2, 2021
Colorado
1 review
0 helpful votes
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Chrome wheels look super cool
September 8, 2021

Better than what I expected.
The look is very cool

Date of experience: September 8, 2021
North Carolina
1 review
0 helpful votes
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Good deal
September 8, 2021

Everything from Tire Rack was great. The UPS driver however left my freaking tires out in plain sight and didn't even try and hide them. They arrived 3 days early so I was at work and wasn't expecting them to be there.

Date of experience: September 8, 2021
Pennsylvania
1 review
0 helpful votes
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Tires bought as a gift
September 8, 2021
Updated review

Recommendations were helpful, though I'm probably buying a better tire than the car deserves.

These tires are actually a gift for another party. Since I know the manager at this Monro Muffler location, it won't be a problem to have them installed on the recipient's car, but it might be a good idea to add a "comments" field to the shipping document that the installer gets.

Date of experience: September 8, 2021

Recommendations were helpful, though I'm probably buying...
September 2, 2021
Previous review

Recommendations were helpful, though I'm probably buying a better tire than the car deserves.

These tires are actually a gift for another party. Since I know the manager at this Monro Muffler location, it won't be a problem to have them installed on the recipient's car, but it might be a good idea to add a "comments" field to the shipping document that the installer gets.

Date of experience: September 2, 2021
Pennsylvania
1 review
0 helpful votes
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Great guidance, Fast delivery
September 8, 2021

I dread making decisions about things like tires. Tire Rack made it less intimidating with easy to understand reviews and guides. The shopping experience is good and delivery to my mechanic was unbelievably fast.

Date of experience: September 8, 2021
North Carolina
1 review
0 helpful votes
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No problems. I don't give 5 stars. It leaves you with the impression that no improvements are needed.

Date of experience: September 8, 2021

No problems. I don't give 5 stars
September 1, 2021
Previous review

No problems. I don't give 5 stars. It leaves you with the impression that no improvements are needed.

Date of experience: September 1, 2021
Ohio
1 review
0 helpful votes
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Fast service
September 8, 2021

3 days after i ordered, the tires were on my porch. Awesome!

Date of experience: September 8, 2021
Georgia
1 review
0 helpful votes
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Easiest way to buy tires!
September 8, 2021
Updated review

Tire Rack is a pleasure to do business with. Everything you need is a mouse click away, including chatting with a professional who offers sound advice. I also utilized TR (ASAP) mobile install and I'm never sitting at a tire shop again!

Date of experience: September 8, 2021

Easy to navigate
September 2, 2021
Previous review

Easy to navigate. Informative

Date of experience: September 2, 2021
Kentucky
1 review
0 helpful votes
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Fantastic
September 8, 2021
Updated review

Bought with you guys before. You ship fast and the quality is fantastic.

Date of experience: September 8, 2021

Bought with you guys before
September 2, 2021
Previous review

Bought with you guys before. You ship fast and the quality is fantastic.

Date of experience: September 2, 2021
California
1 review
0 helpful votes
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Great Service
September 8, 2021

My originally ordered tire was incorrect by a couple of specs and so a tire rack representative reached out to me to correct the problem. I appreciated that tire rack would not ship the order until they knew it was absolutely correct.

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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A Satisfying Experience
September 8, 2021
Updated review

Waylon was well-informed about the specific tires for my car. I also called claims to learn more about the tire warranty hazard program, and my questions were answered.

Date of experience: September 8, 2021

Waylon was well-informed about the specific tires for...
September 1, 2021
Previous review

Waylon was well-informed about the specific tires for my car. I also called claims to learn more about the tire warranty hazard program, and my questions were answered.

Date of experience: September 1, 2021
California
1 review
0 helpful votes
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Blown away
September 8, 2021
Updated review

So far I'm very pleased with how easy and affordable it is.

Date of experience: September 8, 2021

So far I'm very pleased with how easy and affordable...
September 2, 2021
Previous review

So far I'm very pleased with how easy and affordable it is.

Date of experience: September 2, 2021
New York
1 review
0 helpful votes
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Great selection
September 8, 2021

Knew what I want it found it very well priced very nice product and prompt delivery time very satisfied customer.

Date of experience: September 8, 2021
New York
1 review
0 helpful votes
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Great service at a fair price.
September 8, 2021
Updated review

Great tires, service and included road hazard insurance.

Date of experience: September 8, 2021

Great tires, service and included road hazard insurance
November 18, 2020
Previous review

Great tires, service and included road hazard insurance.

Date of experience: November 18, 2020
Colorado
1 review
0 helpful votes
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Great Service
September 8, 2021
Updated review

It was quick and easy to selct the right tires for my vehicle and ship them to a recomended installer.

Date of experience: September 8, 2021

Quick and easy
August 30, 2021
Previous review

Quick and easy.

Date of experience: August 30, 2021
Alabama
1 review
0 helpful votes
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Great service
September 8, 2021

I got my tires super quick really appreciate the service.

Date of experience: September 8, 2021
Florida
1 review
0 helpful votes
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Awesome service
September 8, 2021
Updated review

Easy to use website with great prices and customer service

Date of experience: September 8, 2021

Easy to use website
September 2, 2021
Previous review

Easy to use website

Date of experience: September 2, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent experience
September 8, 2021
Updated review

Excellent experience and on time delivery on a quality product

Date of experience: September 8, 2021

Excellent experience
September 2, 2021
Previous review

Excellent experience

Date of experience: September 2, 2021
Virginia
1 review
0 helpful votes
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JC - Purchase 4 Loose Tired
October 8, 2021
Updated review

Order, processing, delivery all as planned.
Very much appreciate an easy clean transaction with no follow-ups required.

Ordered 4 tires, discount applied, paid the bill and a couple days later tires were delivered neat clean and orderly.

Thank You

Date of experience: September 8, 2021

Website works great
September 2, 2021
Previous review

Website works great - easy

Date of experience: September 2, 2021
Puerto Rico
1 review
0 helpful votes
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Satifaction and Compliment
September 8, 2021
Updated review

Excellent, rapid and available items and met my expectations

Date of experience: September 8, 2021

Excellent, rapid and available items
September 1, 2021
Previous review

Excellent, rapid and available items

Date of experience: September 1, 2021