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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,853
shipping
28,817
quality
29,377
This company responds to reviews on average within 1 day

Instant Feedback

531,262 reviews

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New York
1 review
0 helpful votes
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Your mobile site needs a better response in loading. I was working off the same network on my desktop and it loaded much faster.

Date of experience: October 5, 2021
New York
1 review
0 helpful votes
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Tires are great.
October 5, 2021

It was fast and easy to order and the prices were good.

Date of experience: October 5, 2021
Massachusetts
1 review
0 helpful votes
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Good and to the point
October 5, 2021

First I'd like to say how informative and spot on Tire Rack is when it comes to tires and wheels. I ordered a set of tires for my vehicles but I didn't get the standard size tires. I wanted to give my vehicle a different look and style according to my own personal preference. I wanted tires that were two sizes wider than the original and a lower or smaller sidewall. I was concerned about the fitting at first but after the installation the tires and wheels looked quite good. I'll be looking forward to purchasing more tires from Tire Rack. Thanks

Date of experience: October 5, 2021
Mississippi
1 review
0 helpful votes
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I had a trip planned for 10/11 and needed new tires. I specifically placed my order with tire rack because The Oder stated that my tires would be delivered on 10/7. Only one arrived and the other 3 did not arrive until 10/11. Not sure why all tires being shipped at the same time could not be delivered on same day. I had to arrange alternate transportation.

Date of experience: October 5, 2021
Indiana
1 review
0 helpful votes
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Best Prices around
October 5, 2021

I love buying from tire rack, the prices are better than anyone around and you have a large range of options.

Date of experience: October 5, 2021
Minnesota
1 review
0 helpful votes
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Good experience
October 5, 2021

I like that you can see what the wheels will look like on your exact vehicle. Nice selection. Not terrible pricing.

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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New Coopers
October 5, 2021

Quick and easy, helpful fitment guide when I was trying to compare and go bigger than what I already had

Date of experience: October 5, 2021
North Carolina
1 review
0 helpful votes
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Miata KYB suspension
October 5, 2021

Website is easy to navigate a phone call is just as good

Date of experience: October 5, 2021
Connecticut
1 review
0 helpful votes
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Exceptional customer service
October 5, 2021

Chat feature is essential, and quick! Thanks! - John Sharp. I made a mistake on the size tires I ordered. But your system flagged it, so when I called the next day, I was IMMEDIATELY concerned to the person who fixed my order right then. A real, human receptionist, and no stupid wait on the phone. Plus Gill, my original rep., answered all my questions accurately and quickly. My tires were shipped the same day we corrected my order. Outstanding!

Date of experience: October 5, 2021
Florida
1 review
0 helpful votes
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Excellent Service
October 5, 2021

Quick and This is my 3rd tire order from Tire Rack and I'v always gotten excellent service and informed technical advice.

Date of experience: October 5, 2021
Illinois
1 review
0 helpful votes
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Great deal, fast delivery
October 5, 2021

Great price and easy process.
Delivery was very fast

Date of experience: October 5, 2021
Wyoming
1 review
0 helpful votes
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Everything Perfect
October 5, 2021

Tire pressure was too low on all four. It made light come on. Refilled to specs. Ok Light stayed off.

Date of experience: October 5, 2021
Arizona
1 review
0 helpful votes
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Easy and effective
October 5, 2021

Great interface. No surprise costs. Ordered the tires, they arrived the next day at the shop. Taking my car in tomorrow to ge them out on. Easy peasy.

Date of experience: October 5, 2021
New Jersey
1 review
0 helpful votes
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I was in competition with Tirerack for many years as a retail tire business owner. Since I retired I now accept that TireRack is one of the best places to buy specialty tires that you cant buy at your local tire shop especially with all of the unique tire sizes and ratings and specific manufacturers requirements. Kudos to the best.

Date of experience: October 5, 2021
Tennessee
1 review
0 helpful votes
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Good tires
October 5, 2021

Good service little slow on getting them, the price was more than i was expecting but over all everything is good

Date of experience: October 5, 2021
Massachusetts
1 review
0 helpful votes
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Glad you had this tire only needed one good price and free shipping

Date of experience: October 5, 2021
Maryland
3 reviews
0 helpful votes
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Great tires at a good price
November 4, 2021

All was fine except the system did not allow me to go to a saved installer's address without reentering all info (several times at that)

Date of experience: October 5, 2021
Florida
1 review
0 helpful votes
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The best tire buying experience
October 5, 2021

Great experience will buy all my tires like this from no on

Date of experience: October 5, 2021
Maryland
1 review
0 helpful votes
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The Tire Rack Came Through!
October 5, 2021

I love the fact that you had my specific brand of tire in stock and provided fast service in order that I could get my vehicle back on the road. Your shipping locations of the actual business to provide the install service is to be commended.

Date of experience: October 5, 2021
District of Columbia
2 reviews
0 helpful votes
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Fast, Economical
October 5, 2021

Efficient! Super fast delivery and They even had a technician call to discuss similarities and differences from the tires I had purchased in the past.

Date of experience: October 5, 2021