Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,780 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow TERRY P.
Unfollow TERRY P.
Share Review
Report Review

Tire Rack has an excellent and efficient website. The prices are extremely competitive and affordable. Picking up our tires at their distribution warehouse was a breeze. Tire Rack is a superior supplier of tires over other "block" stores.

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
Follow OSCAR W.
Unfollow OSCAR W.
Share Review
Report Review

Excellent experience
October 4, 2021

Tires arrive at the service provider one lot on the time estimated the other lot one day after but Tirerack had close contact communication throughout the delivery. This was the first time I use Tirerack with very good results

Date of experience: October 4, 2021
Alabama
1 review
0 helpful votes
Follow Oliver B.
Unfollow Oliver B.
Share Review
Report Review

Painless buying experience.
October 4, 2021

Great prices and next day shipping make it so easy!

Date of experience: October 4, 2021
New York
3 reviews
0 helpful votes
Follow Stuart P.
Unfollow Stuart P.
Share Review
Report Review

Hard to find snow tires for Fiat Pop, but Tire Rack had them and they were easy to purchase at a great price.

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
Follow DOMINIC B.
Unfollow DOMINIC B.
Share Review
Report Review

Good deal
October 4, 2021

Quick and easy purchase. Good selection. Got a deal on sale.

Date of experience: October 4, 2021
New Jersey
1 review
0 helpful votes
Follow william T.
Unfollow william T.
Share Review
Report Review

New tires
October 4, 2021
Updated review

Its so easy getting tires on my truck or cars. Research what tires I want off the site. See all the pros and cons of the tire. Just order, drop the truck of at one of their install centers. That easy. Been doing it for years now

Billy O

Date of experience: October 4, 2021

So easy to get tires
January 14, 2020
Previous review

So easy to get tires

Date of experience: January 14, 2020
Texas
1 review
0 helpful votes
Follow Christopher F.
Unfollow Christopher F.
Share Review
Report Review

Tire Replacement Claim
October 4, 2021

Unfortunately had a large construction screw enter the tread at the sidewall area. Tire could not be patched. The free road hazard protection plan with every purchase was great to have! I filed a claim with Tire Rack and provided invoices and pictures of the damage. The claim has been accepted and I now have a new tire mounted on my vehicle. It was a very easy process.

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Smooths as could be
October 4, 2021

Found the tires for my car. Placed the order and picked my installer. Product delivered in two days. Installer fees were exactly what was posted on the web site.

Could it be any easier? I don't think so.

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
Follow Jodie R.
Unfollow Jodie R.
Share Review
Report Review

Good price
October 4, 2021

Good price but delivery was later than promised. They waited a few extra days before shipping the item out but it shipped for free so I guess you get what you pay for.

Date of experience: October 4, 2021
California
2 reviews
0 helpful votes
Follow debbie M.
Unfollow debbie M.
Share Review
Report Review

Happy
October 4, 2021

Second time we have bought tires through affirm...

Date of experience: October 4, 2021
California
1 review
0 helpful votes
Follow Nguyen D.
Unfollow Nguyen D.
Share Review
Report Review

Best place to shop tires
October 4, 2021

Easy to order, great prices, fast shipping, will be buying tires here again

Date of experience: October 4, 2021
California
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Great prices and great service
October 4, 2021

This is my second time buying from Tire Rack. It's easy to use the website and being able to use PayPal is convenient. Their shipping is incredibly fast.

Date of experience: October 4, 2021
Illinois
1 review
0 helpful votes
Follow Mr. Q.
Unfollow Mr. Q.
Share Review
Report Review

An Excellent Resource
October 4, 2021

Reasonably pain-free (as online ordering goes), and the website has a vast wealth of information on extending the service life of tires.

Date of experience: October 3, 2021
Arizona
3 reviews
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Share Review
Report Review

Still a customer.
October 4, 2021
Updated review

Thank you tire rack. Was a different experience this time, hopefully this makes sense? I got a call from someone at tire rack telling me they thought I made a mistake with my order because the OEM tire was different then the tire I purchased. We obviously they didn't look up my orders because I was reordering a single tire that I had just purchased 2 months earlier. Next time before you call someone and confuse them about what they are ordering make sure you look at their previous orders. O yeah I called they guy out and told him the tire I ordered should be fine and he basically was pissed off and said FU to me.

Date of experience: October 3, 2021

Good So Far
December 1, 2020
Previous review

Good So Far

Date of experience: November 30, 2020
California
1 review
0 helpful votes
Follow Jesus J.
Unfollow Jesus J.
Share Review
Report Review

Best way to purchase tires!
October 4, 2021

Quick and easy! Best way to purchase tires. Highly recommended.

Date of experience: October 3, 2021
Arizona
1 review
0 helpful votes
Follow Hazen Z.
Unfollow Hazen Z.
Share Review
Report Review

Timely service/great product
October 4, 2021

Replaced runflats with conventional tires. An expert contacted me to make sure and make a recommendation to replace all 4 tires instead of 2 due to runflats handling different than conventional tires.

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
Follow Jeremie B.
Unfollow Jeremie B.
Share Review
Report Review

Great experience as always
October 4, 2021

Order, delivery, and install with one of the preferred installers went perfect.

Date of experience: October 3, 2021
Indiana
1 review
0 helpful votes
Follow Kolton J.
Unfollow Kolton J.
Share Review
Report Review

Kolton Denu
October 4, 2021

Great selection of tires………………………………………………………………..

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
Follow EDMUND T.
Unfollow EDMUND T.
Share Review
Report Review

Good Tires
October 4, 2021

Easy to use. Great service. Extremely fast shipping. Good prices.

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Review Title
October 4, 2021

Quick and easy to use. Fifty character minimum to fulfill review requirements.

Date of experience: October 3, 2021