On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
You guys have always been easy to use. The free next day delivery was convenient as can be. Thanks for the great experience!
Would prefer more winter tire options. Overall, easy to check out and select studs for winter tire orders. Easy for all season tire orders as well. I have recieved excellent feedback on the studding service from tire shops. This is my 4th set of studded tires I purchased from your site.
This time around it was clunky trying to get to the tire options. I realized that the filters were causing the issue. The filters specify to specific of tire types that you only get 2 or 3 options. I want to look at all tire options for example "winter/snow" tires. When I select this ture type filters need not apply. I am a 4 time returning customer.
Website and personnel are very helpful. I trust the information provided. I have never been mislead.
Great prices and easy to navigate the website
I narrowed down my tire selection to two different brands. I called sales to get an expert opinion. My wait time was extraordinarily long. The good news is the CSR was quite knowledgable and I ordered my tires.
Knowledgeable staff available online to answer questions
Fast, simple, and easy transaction. I knew what I wanted so it was just really straightforward for me
I am impressed with the service provided. The site provides a large selection and a helpful rating system to make shopping easy. Ty highly recommends Tire Rack.
Good experience until I tried to schedule installation. Could not do that. Chat said that is broken in the system. Sent anyway and will schedule later.
Easy order and clear process. Quick and accurate shipping. Very satisfied.
Great service., came before delivery time. Will order again.
Seamless order system. Can update review after delivery. Easy ordering
This is my third order after shipping the wrong set of tires to me. I hope this time it is done right.
Site is very easy to navigate and ordering process is easy
Great research and information about the various tires, easy to locate installers and easy to place the order.
Quick and Easy! Plain and Simple! Will definitely use for future purchases
Shopping experience always is smooth. Easy to look up my past purchase and order a replacement.
Frequently buy tires from Tire Rack. Easy to ship to my installer and take care of the rest with the installer. Easy to compare and read reviews.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members