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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Your website had a few cliches, making it hard to process order.
The tires arrived 2 days earlier than the estimated delivery time. I was shocked because I thought it might be delayed due to all of the shipping woes. I appreciate the earlier delivery as the old tires needed to be replaced sooner.
So far easy. I guess I didn't do my homework. Found same tire for 30.00 cheaper per tire. I guess that's my fault. Seems like a great tire.
I have ordered from tirerack in the past, and never had a problem.
Extremely easy to order tires and get them installed on my vehicle
Love the see it on the vehicle option! Great selection tires and wheels. Let Tire Rack choose for you. Good choice, same as I chose. Great product. Tire sensors instantly worked. No trip to the dealership needed. Can't wait for snow.
Easy to follow format on the website.
What I wasn't expecting was for the tire to arrive on a Saturday when delivery was supposed to be the following Monday. Terrific experience!
Always great prices on our tires. And free shipping makes it all even that much Better!
Good website. Tire search function and reviews are very useful.
Awesome site. Easy to use. Can't believe how fast the tires got here.
Well-designed site to shop for tires. Great prices and flexibilty of choosing tire mounting facilities.
Very easy to find what I needed and had a lot of options
Very helpful with ordering. You caught an error in my order and corrected it so that my tires were still delivered in one day. You gave me good info on the tires I selected.
I love the impressive amount of information available. Your tire comparison tests were very helpful.
Ordered tires one evening, they were at my chosen installer the next day, less than 24 hours. Decent price on some discontinued tires, I'm happy!
Lots of useful advice.
Everything went smoothly and I appreciated all the well laid out tire details.
I have used them previously and are very satisfied with their prices and availability.
First time to ever order tires online. Great experience and great product at very fair price!
In a relatively easy way, Tirerack allows you to locate and buy tires at reasonable prices. They then ship them with great dispatch so your tire problem is solved. I was surprised how quickly they came.
Very convenient way to save money! Although the price was cheap compared to all other prices, the tires were manufactured in 2017 which explained the lower price. I hope that does not haunt me in the future.
The tires arrived in short time, had them installed next day. Found a hole in the side wall on 1 tire, so the are sending out a replacement. Tires installed with 1 old tire. Got home and 1 new tire was flat. Hole in sidewall also. Had to file claim and then having another sent out.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

