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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,695
shipping
28,659
quality
29,219
This company responds to reviews on average within 1 day

Instant Feedback

528,603 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Truck and car
November 12, 2021
Updated review

Easy to use site. Able to find the tires I wanted and compare with any competing tire brands.

Date of experience: November 12, 2021

Easy to use and complete area tire installers
November 8, 2021
Previous review

Easy to use and complete area tire installers.

Date of experience: November 8, 2021
California
1 review
0 helpful votes
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Excellent Service
November 12, 2021

Everything is easy to find. Good website, Thank you. <<<

Date of experience: November 12, 2021
Illinois
1 review
0 helpful votes
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Tires
November 12, 2021

Easy shopping experience, shipped in a timely manner, satisfied with my purchase.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Macan wheels and winter tires
November 12, 2021

Very good! All components were said to be in stock when I placed the order but the TPMS sensors were not available, delaying the delivery by four days. Not a big deal as we have new all-seasons on that vehicle and no ugly weather in the forecast. It was odd that the delivered prices ended up being nearly $100 higher than the price before I clicked "buy". Explains my 4 stars for delivery and price.

Date of experience: November 12, 2021
Ohio
1 review
0 helpful votes
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Great Deal
November 12, 2021

Needed new set of 4 rft a/s tires (BMW Northeast Ohio). Uncommon size - Costco twice took my order but couldn't deliver for weeks. Local tire stores had poor selection and high prices. TR had a wide selection with good prices and ratings of tire capabilities and customer satisfaction. Prices lower than Costco and delivery to repair shop I like in 2 days with free shipping! Great text updates.

Date of experience: November 12, 2021
Pennsylvania
1 review
0 helpful votes
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Great selection and prices!
November 12, 2021
Updated review

Easy to view and compare tires.
Appreciate ratings and test results.

Date of experience: November 12, 2021

Great information for size and serviceability!
March 22, 2020
Previous review

Great information for size and serviceability!
Great selection and prices!

Date of experience: March 22, 2020
New York
1 review
0 helpful votes
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I have no idea when Tire Rack was able to team up with local tire shops and mobile installers to make it such a seamless experience to purchase tires [at great prices] on their website -- using their incredible, treasure-trove of information and search features -- and to have them installed at the location of your choice.

Can I say that I feel like it's on the level of Amazon?

Date of experience: November 12, 2021
Virginia
1 review
0 helpful votes
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Minor problem getting website to load, but otherwise good.

Date of experience: November 12, 2021
Rhode Island
2 reviews
0 helpful votes
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Easy
November 12, 2021

It was quick and easy, a few clicks and the tires were sent. Good quality too!

Date of experience: November 12, 2021
Michigan
1 review
0 helpful votes
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Excellent. Never use anyone else
November 12, 2021
Updated review

Always great. I've used tire rack since 2000 and have never had an issue with shipping time or quality of service. As long as you're here I'll be a customer.

Date of experience: November 12, 2021

Always great
November 7, 2021
Previous review

Always great

Date of experience: November 7, 2021

Always easy and simple to do business with, 20+ years...
March 23, 2021
Previous review

Always easy and simple to do business with, 20+ years dealing with tirerack

Date of experience: March 23, 2021
Illinois
2 reviews
0 helpful votes
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Tire Rack is wundabar
November 12, 2021

I love your site. It is relatively easy to navigate and to make decisions based on the comprehensive specs and ratings you provide. And chat too was very helpful. Not to mention beautifully fast shipping times crucial to making appointments.

Date of experience: November 12, 2021
Virginia
1 review
0 helpful votes
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Complete Satisfaction!
November 12, 2021

Definitely recommend purchasing from Tire Rack! Great price, ease of ordering and quick delivery

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Tires on line
November 12, 2021

Easy and done quickly. I was directed by my installer and the process was simple, easy to perform by this computer illiterate.

Date of experience: November 12, 2021
Ohio
1 review
0 helpful votes
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Another perfect Tirerack experience
November 12, 2021

Been a customer for more than 20 years. Still best tire and wheel service out there!

Date of experience: November 12, 2021
Virginia
1 review
0 helpful votes
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EXCELLENT CUSTOMER SERVICE WITH AMOS! VERY KNOWLEDGEABLE ABOUT THE COMPANY'S PRODUCTS AND VERY COURTEOUS TO ME IN FINDING TIRES FOR MY BROTHER'S CAR. WEBSITE IS VERY INTUITIVE AND USER FRIENDLY.

Date of experience: November 12, 2021
New York
1 review
0 helpful votes
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Best ride so far
November 12, 2021

Great Price for a new set of tires for my Toyota Highlander and the best riding tires I've had on this car. I thought i was downgrading a bit from my Bridgestone Alanza's but it turns out these tires are better for my car and a smooth and quiet ride. Nice job Pirelli way to go and $15 dollars less per tire.

Date of experience: November 12, 2021
Illinois
1 review
0 helpful votes
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Fannnnntastic
November 12, 2021

Amazing staff and website. Helped me make great choices quickly, easily and without stress. Also made it easy to ship to an authorized installer near my home. Fannnnntastic!

Date of experience: November 12, 2021
Vermont
1 review
0 helpful votes
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Happy
November 12, 2021

Great selection. Fast. I was able to get the winter tires
I needed for the season. Delivery was quick and installation seamless.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Fast Service
November 12, 2021

Easy ordering
Fast service and delivery
Convenience

Date of experience: November 12, 2021
Maine
1 review
0 helpful votes
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Great Winter Tire/Wheel Package!
November 12, 2021

Very Good and easy to complete my order. Everything arrived at my local installer as ordered.

Date of experience: November 11, 2021