Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use site. Able to find the tires I wanted and compare with any competing tire brands.
Easy to use and complete area tire installers.
Everything is easy to find. Good website, Thank you. <<<
Very good! All components were said to be in stock when I placed the order but the TPMS sensors were not available, delaying the delivery by four days. Not a big deal as we have new all-seasons on that vehicle and no ugly weather in the forecast. It was odd that the delivered prices ended up being nearly $100 higher than the price before I clicked "buy". Explains my 4 stars for delivery and price.
Needed new set of 4 rft a/s tires (BMW Northeast Ohio). Uncommon size - Costco twice took my order but couldn't deliver for weeks. Local tire stores had poor selection and high prices. TR had a wide selection with good prices and ratings of tire capabilities and customer satisfaction. Prices lower than Costco and delivery to repair shop I like in 2 days with free shipping! Great text updates.
Easy to view and compare tires.
Appreciate ratings and test results.
Great information for size and serviceability!
Great selection and prices!
I have no idea when Tire Rack was able to team up with local tire shops and mobile installers to make it such a seamless experience to purchase tires [at great prices] on their website -- using their incredible, treasure-trove of information and search features -- and to have them installed at the location of your choice.
Can I say that I feel like it's on the level of Amazon?
It was quick and easy, a few clicks and the tires were sent. Good quality too!
Always great. I've used tire rack since 2000 and have never had an issue with shipping time or quality of service. As long as you're here I'll be a customer.
Always easy and simple to do business with, 20+ years dealing with tirerack
I love your site. It is relatively easy to navigate and to make decisions based on the comprehensive specs and ratings you provide. And chat too was very helpful. Not to mention beautifully fast shipping times crucial to making appointments.
Definitely recommend purchasing from Tire Rack! Great price, ease of ordering and quick delivery
Easy and done quickly. I was directed by my installer and the process was simple, easy to perform by this computer illiterate.
Been a customer for more than 20 years. Still best tire and wheel service out there!
EXCELLENT CUSTOMER SERVICE WITH AMOS! VERY KNOWLEDGEABLE ABOUT THE COMPANY'S PRODUCTS AND VERY COURTEOUS TO ME IN FINDING TIRES FOR MY BROTHER'S CAR. WEBSITE IS VERY INTUITIVE AND USER FRIENDLY.
Great Price for a new set of tires for my Toyota Highlander and the best riding tires I've had on this car. I thought i was downgrading a bit from my Bridgestone Alanza's but it turns out these tires are better for my car and a smooth and quiet ride. Nice job Pirelli way to go and $15 dollars less per tire.
Amazing staff and website. Helped me make great choices quickly, easily and without stress. Also made it easy to ship to an authorized installer near my home. Fannnnntastic!
Easy ordering
Fast service and delivery
Convenience
Very Good and easy to complete my order. Everything arrived at my local installer as ordered.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

