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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Easy to use the Only issue is that I did Not see Track edition option, so I order for black edition. I hope this fits my 2014 GTR Track edition.
It was painless. The tires are great and the price is great.
Very thorough and informative, price seems ok, authorized installer very supportive
Click click and done. This is the fastest an easier than shopping in person
Fine…happy to keep paying for the service; and, will recommend for sure.
But NOT THE preferred installer- Sierra Tire on plumb St. In Reno, NV *******. I called on a Friday to alert Shawn my Tire Rack delivery was to be on Tuesday from the local nearby town of Sparks NV. And thought we had set a time/appointment to install. When I called on Tuesday, another attendant took over and made me wait until Friday to make a proper appointment! What the delay. If Shawn the manager, who I dealt with on the four tire initial install, and who I spoke with to initiate the choice of HIS shop, I would have chosen ANOTHER installer. I had to pump up the leaking tire each day about two to three times during the delay. Poor communication and I will probably NOT deal with Sierra Tire again.
Love the TireRack website and products. Only way to go. Love the option of ordering online and then delivery to my door in a couple of days and free! Unbelievable.
Great website. Great prices. Quick and free delivery.
Great prices, great website, great service! Tirerack has a much bigger selection than Les Shwab, TiresPus, or any of the other national chains. The only thing TireRack could do better is to have the delivery service ring the doorbell to let you know your tires have been delivered. If it wasn't for a text from TireRack, my tires might have sat in the driveway all night and possibly been stolen.
Ross was very helpful. Every purchase I have made with Tire Rack, I consult with a technician either online or the phone. Always get good advise.
Efficient & easy. Found the compatible units very quickly
Used Tirerack in the past. Great web site, even better company! Keep up the good work.
Fast, efficient, accurate, great informational tire details to educate consumer. Competitive pricing.
No pain, no disappointments. Everything is as stated. Would not buy elsewhere.
Easy. Identify vehicle, identify relevant tire, price tire, locate installer, price, and order. Only thing that could be better is faster delivery, but 3 days aint bad.
Installer didn't honor the price.
Easy. Looked up vehicle, identified relevant tire, got price, identified local installer, got price, and then ordered. Only thing better would have been delivery within 48-hrs, but 3-days ain't bad.
Web site easy to use. Pleasure to view tire choices.
Easy ordering hope all is well on delivery.
Fantastic company to order what i need for my car. Thank you
Easy to use, could fine what I was looking for with the search engine.
Always quick and easy. Really like the tire selection that I can't get locally.
Quick and easy. Very helpful they show you places that can mount you tires and their price.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

