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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,443 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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A
November 16, 2021

Very simple process. The fact that you direct ship to the installer makes my life easier.

Date of experience: November 16, 2021
Washington
1 review
0 helpful votes
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When No-One Else Could
November 16, 2021

Pretty quick & easy.
Vast selection.
Matching made easy.

Date of experience: November 16, 2021
Wisconsin
3 reviews
0 helpful votes
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Snow tires
November 16, 2021

They had my rims and tires in stock and for a fair price

Date of experience: November 16, 2021
California
1 review
0 helpful votes
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Great company, great customer service!
November 16, 2021

Very nice and easy to work with. I ordered wrong size at first, and they were so nice and took care of it easily. Excellent customer service!

Date of experience: November 16, 2021
Florida
1 review
0 helpful votes
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Very Fast!
November 16, 2021

Super user friendly! Tire rack took the complication out of tire shoppping! Ordered on Tuesday night and they were delivered Thursday and put on the car Friday!

Date of experience: November 16, 2021
Illinois
1 review
0 helpful votes
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Tire Rack Is Great
November 16, 2021
Updated review

Very easy to use. Takes no time at all. Any problems were cleared up by chat.

Date of experience: November 16, 2021

Process was easy to use
June 9, 2021
Previous review

Process was easy to use. Gill was very helpful in getting me to the right tires. Thanks!

Date of experience: June 9, 2021
Minnesota
1 review
0 helpful votes
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Fast shipping
November 16, 2021
Updated review

Great shipping time. Tire came within a day. Website kept timing out while trying to order, but overall good experience

Date of experience: November 16, 2021

Timed out while at work
November 10, 2021
Previous review

Timed out while at work

Date of experience: November 10, 2021
Maine
3 reviews
0 helpful votes
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Tire Rack order
November 16, 2021

Very easy to place order, good service and very user friendly ordering system

Date of experience: November 16, 2021
Georgia
1 review
0 helpful votes
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So far so good
November 16, 2021

Got answer to my questions. Tiredly we're shipped to the installer on time. Haven't seen them myself so I can't confirm the quality

Date of experience: November 16, 2021
California
1 review
0 helpful votes
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FIRST TIMER
November 16, 2021

JULIAN IN THE CHAT WAS BEYOND HELPFUL! HE WENT ABOVE AND BEYOND TO HELP ME, A WIFE TRYING TO PURCHASE WHEELS FOR HER HUSBAND ONLINE. I WAS LOST! HE WAS AMAZING.

Date of experience: November 16, 2021
Indiana
1 review
0 helpful votes
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The place to go for tires
November 16, 2021
Updated review

Easy to use website. Tire Rack keeps up with the latest products and tests them. Their reviews and tests are very helpful in determining which tires to buy.

Date of experience: November 16, 2021

Excellent website with quality products make shopping...
April 2, 2020
Previous review

Excellent website with quality products make shopping easy.

Date of experience: April 2, 2020
New Hampshire
1 review
0 helpful votes
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Great web site and order processing.
November 16, 2021

I have been buying my tires at TireRack for years. Excellent company to work with. Everything from research on your site to the dilvery of products goes smooth as glass.

Date of experience: November 16, 2021
Illinois
1 review
0 helpful votes
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Continental Vikings
November 16, 2021
Updated review

I like to the tire test results, to help me decide which tire is best for me.

Date of experience: November 16, 2021

The search engine only allows one specific tire size...
December 13, 2020
Previous review

The search engine only allows one specific tire size for your vehicle and you can't search 10mm wider or narrower w/o going one size at a time. You also need more tests done on winter tires besides the 3 car tires. Reviews are useless because everyone thinks their winter tire is the greatest compared to their all-season.

Date of experience: November 13, 2020
Puerto Rico
1 review
0 helpful votes
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Easy to use website - for selection of tires and order placement. Tire Rack is my go to website (store) for the purchase of my vehicles' tires. Thus far, I've never had a negative experience.

Date of experience: November 16, 2021
New York
2 reviews
0 helpful votes
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Online Buying with Professional Results
November 16, 2021

Quick, easy, lots of choices, and always professional!

Date of experience: November 16, 2021
Massachusetts
1 review
0 helpful votes
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Fantastic
November 16, 2021
Updated review

I love Tire Rack. 100% the best wheels and tires for the best prices.

Date of experience: November 16, 2021

Great
April 23, 2020
Previous review

Great

Date of experience: April 23, 2020
Pennsylvania
1 review
0 helpful votes
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First time Buyer
November 16, 2021

It was a great experience and I loved having the options of pay pal credit and affirm especially since I was buying tires closer to the holiday season.

Date of experience: November 16, 2021
Alaska
2 reviews
0 helpful votes
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Spectacular experience
November 16, 2021

Could not be an easier, more professional place to do business and everything in stock ready to ship

Date of experience: November 16, 2021
Texas
2 reviews
0 helpful votes
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Tire Rack made it easy
November 16, 2021

Found a set of tires. Placed my order. Received the tires in just 3 days.

Date of experience: November 16, 2021
Nevada
1 review
0 helpful votes
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Fast shipping
November 16, 2021

Easy to find and easy check out experience. Convenience

Date of experience: November 16, 2021