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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,701
shipping
28,665
quality
29,225
This company responds to reviews on average within 1 day

Instant Feedback

528,758 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I love the tire ratings, information, comparisons. It's like having my own expert without having to wait for a salesperson to become available.

Date of experience: April 2, 2026
Florida
1 review
0 helpful votes
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Easy and convenient
April 12, 2026

Fantastic experience with TireRack! Their prices are great, the ordering and shipping process was fast and seamless, and setting up an installation appointment was incredibly easy. From purchase to installation, everything was smooth and stress-free. This is my second time using their services.

Date of experience: April 2, 2026
New York
1 review
0 helpful votes
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Tire Warranty Excellent
April 12, 2026
Updated review

Purchased a full set of tires for my vehichle. Great tires unfortunately New York City potholes have been a menace on my tires 3 warranty claims in 3 months.

Date of experience: April 2, 2026

Second Replacement tire
March 18, 2026
Previous review

Purchased a full set on 11/29/2025. NYC potholes has claimed a tire.

Date of experience: November 29, 2025
California
1 review
0 helpful votes
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Tesla Y new tires.
April 12, 2026

Great service from Bruno. Helped me out, was patient and saved me money too.

Date of experience: April 2, 2026
Kentucky
1 review
0 helpful votes
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Extremely good service.
April 12, 2026
Updated review

Tires always arrive quickly and they're always in perfect condition. Never had a problem with tires from tirerack. I highly recommend.

Date of experience: April 2, 2026

Speedy delivery and great service
March 31, 2026
Previous review

Tires arrived quickly and they were in perfect condition.

Date of experience: March 14, 2024
Georgia
1 review
0 helpful votes
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The recipe for success seems pretty straightforward. When they say something's in stock it is, prices are reasonable, selection is vast, shipping is quick, technical information is correct, and product information and testing is plentiful. I've been buying from them for years and while there's a lot of competition, nobody has given me any reason to switch.

Date of experience: April 2, 2026
1 review
0 helpful votes
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Got my tires delivered on a Sunday!
April 12, 2026
Updated review

I was very surprised that FedEx Ground delivered my 2 new tires on a Sunday.

In fact, I'm having the mobile installer install my Summer tires today and remove the Winter tires.

Date of experience: April 2, 2026

Easy online ordering
April 6, 2026
Previous review

Had winter tires installation via Tire Rack in Dec. 2025. Now, I'm ordering 2 front tires and going with mobile installation. So damn convenient!

Date of experience: March 27, 2026
Illinois
1 review
0 helpful votes
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I've been ordering from The Rack for more almost 25 years. In that time, over more than a dozen vehicles, I only bought one set of tires somewhere else (at the dealer on a crazy special). My previous experiences are no-nonsense, have what I want in stock and fast shipping. I expect this experience to be exactly the same.

Date of experience: November 1, 2024
Delaware
1 review
0 helpful votes
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Customer service
April 12, 2026
Updated review

Honestly the best of best in the tire industry hands down no other company doing it like tire rack period. Thank you so much tire rack for just being the best.

Date of experience: April 2, 2026

Quick
September 20, 2025
Previous review

It was quick and simple.

Date of experience: September 10, 2025
North Carolina
1 review
0 helpful votes
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Asdf
April 12, 2026

Dont like questions about car that can $#*! up tire order. Let me order the part. Ffs you'd of sent me 20in tires for 18in wheels! Stop!

Date of experience: April 2, 2026
Texas
1 review
0 helpful votes
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Variety of selection is terrific
April 12, 2026
Updated review

Ordered tires for several different cars and the fit and performance has always been inline with the website description.

Date of experience: February 10, 2026

Always priced reasonably
March 6, 2026
Previous review

Had tires delivered straight to shop & then fitted - worked out great!

Date of experience: February 23, 2026
California
1 review
0 helpful votes
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Great
April 12, 2026

Great and on time with order processing and product was good

Date of experience: April 1, 2026
New York
1 review
0 helpful votes
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Easy, fast, reliable, recommended
April 12, 2026

Used TR once and had no reason not to come back for my next set of tires. Easy to navigate, prices were very competitive, and getting everything to my installer was easy. Good stuff.

Date of experience: April 1, 2026
Virginia
1 review
0 helpful votes
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Easy peasy
April 12, 2026
Updated review

It's so easy to figure out what kind of car you have and then try to identify the tires that you currently have compared with the ones that are similar

Date of experience: April 1, 2026

Amazing delivery
May 11, 2025
Previous review

So easy to buy the appropriate cheap titers, exceptionally easy, especially with a high performance tire

Date of experience: September 24, 2024
New Jersey
1 review
0 helpful votes
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Easy
April 12, 2026
Updated review

Got winter tires and now I'm getting some summers for my new wheels. I like that I can ship straight to a shop as there is no way I'm fitting 4 tires in my coupe

Date of experience: December 1, 2025

Easy to see fitment options and I like that I can send...
December 9, 2025
Previous review

Easy to see fitment options and I like that I can send it right to the tire shop

Date of experience: November 28, 2025
Michigan
1 review
0 helpful votes
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Black Pearl
April 12, 2026

Quick and easy! I had a slow leak a few months after I purchased my tires. Called the hotline and the repairs were made. I haven't been hooked every since.

Date of experience: June 1, 2023
New York
1 review
0 helpful votes
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The staff there is very helpful.
April 12, 2026

I called in on a question I had with a tire. They were very nice to help me get a replacement.

Date of experience: March 30, 2026
Virginia
1 review
0 helpful votes
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Always agreeable
April 12, 2026
Updated review

Tire Rack always met my delivery requests. The installer not always as good. Miss the mobile installer option, but acceptable.

Date of experience: September 12, 2025

Having the option to have a certified tire installer on the page to ensure it gets shipped for installation is a nice replacement to having mobile installations.

Date of experience: September 23, 2025
Connecticut
2 reviews
0 helpful votes
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Easy peasy
April 12, 2026

Found great priced tires quickly and easily was approved for a tire rack credit card which was great tires are being shipped to a local tire place so far so good no complaints whatsoever

Date of experience: April 1, 2026
2 reviews
0 helpful votes
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Quick easy service for what i needed
April 11, 2026
Updated review

Had to replace either two run flats on a mini but decided to replace all four with non run flats and tire rack had a great price

Date of experience: March 27, 2026

Relatively easy to navigate, clear instructions
April 5, 2026
Previous review

Relatively easy to navigate, clear instructions

Date of experience: March 26, 2026