Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far so good. Will see when the tires are shipped.
A professional website will give us the opportunity to make the best choice for our favorite cars.
Friendly interface of this site, good prices
Had what I wanted, a good price and received within two days of my order
Expectations fulfilled, no issues, the way that I like it!
Easy to search for the tires I needed and setting up the location for delivery!
Shocks Were the best price I found online or local, shipped and delivered quickly. Exactly as descibed and packaged well, soI will definitely buy from them again! And the last thing is customer service, theh srnt a follow-up inquiry as to whether I had recieved my order and was I satisfied, this type of service is so rare today, and I as a customer appreciate it!
It's very good. I think I found everything I needed. Tires came superfast.
Tire Rack made easy
Ordered same original continental tire
The entire purchasing process is streamlined to perfection.
Order was initially delayed due to FedEx but luckily they pulled through. Being a truck driver myself my time is based on customer needs. Installer was great.
Love the interactive screen that shows the car, and had many choices to pick from. Went with a "budget" choice out of the available options and the wheels look great. The tire store that installed them said they were very well made and required very little weight to balance.
I like Continental's generosity in giving customers the rebate. Hoping I will receive it. I also like your webpage format - easy to make a choice. I'm sure I'll stay with Continental Tires and Tire Rack for the future many years. Thank You! Everyone at Continental Tires and Tire Rack Have A Wonderful Thanksgiving! Henry Pittsburgh, PA
Everything went smoothly and easily. I had no problems and am very satisfied with the product and order.
Everything was easy and Great! Tire selection was vast and priced comparatively.
Very easy ordering process and able to ship to my regular local tire guy.
Easy and product available! Had my purchase history and I didn't have to worry about size of tire
Hold time when calling was a disaster. It took me almost a week to reach a live operator on the line. This prompted me to look for another vendor
Cost of mounting exceeded estimated amount by about fifty dollars. Need better estimates to presented.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

