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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Searching for a specific tire was super easy with the search engine. Tire Rack was the only vendor with the exact tire match for my vehicle with only 14k miles on the original tires.
Thanks a lot for all information, delivery and support
Tire Rack had the tires I needed (which i could not find anywhere else) and got them to me in two days! What great service.
Needed them in a hurry - tire shop said delivery would take a few days - TireRack delivered next day!
I received and picked up my order in record time and the phone rep called to apologize for the delay. I said "what delay?" Great service and the guys on the shipping dock were as courteous as can be.
Excellent website providing original tire size the car came with and comparisons with regard to performance and pricing.
Very quick and easy finding my tires online and very happy with delivery the next day.
I've been told these tires were out of stock so I sure hope you can supply one for me.
Tire rack rep gave me wrong phone number.
Installation center was terrible. Couldn't take the wheels off because they said they had locks - which they did not. Then said it required a special key? This is a run of the mill Mercedes GLK with standard wheels. They didn't have the socket to remove at a tire install center. Ordered wheel alignment as well & was told they broke their tool trying to align the car & couldn't finish the job?
Tires as received were all set to 30 psi when the door sticker calls for 35 & 42, Wheels, body panels all smeared in grease. Very unprofessional. Find a better rep to uphold your name!
Tire rack is the fastest, easiest and best price anywhere. I received my tires the NEXT DAY! Upon receiving my tires they also have a link to local tire installers completing the process. I would highly recommend them.
Web site is very easy to use. Recommendations make it easy to choose which tires I wanted for my Mazdaspeed. Ordered the tires one late morning, tires arrived the very next day!
Got several error messages from the www site... and had to start over. Never had that happen before. All good in the end.
Great way to buy tires.
Compare tires and pricing without having the tire salesperson trying to sell you the store special.
So far quick and easy. No tire salesman is a huge plus.
Easy to order wasn't very clear until the order was placed that the tires would be mounted. Paid a little too much for steel rims but great overall product.
You guys are on the ball - anticipating every question I had in advance. Nice job!
Great detailed information on tires and they made it super easy to find a local shop to install them. I woke up to a flat tire four days before Christmas and had the tires shipped and installed on Christmas eve days thanks to the hard working people at Pepboys.
Fast shipping, great products! Received order within 2 days and had them installed the next. I shopped around for a few days and could find a better price on Michelin PS A/S.
Your Internet service choose the wrong installer about five times so I had to keep starting over. BUT once I was able to schedule my service and actually get my tires installed, I couldn't have been happier. These are great tires at a very reasonable price. I am VERY happy with them. Snow tires. They make me feel safe and I don't have to stop and put on chains in snowy weather. Ahhhhhh!
The process was quick simple and easy. I would definitely use Tire Rack again.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

