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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,826
shipping
28,790
quality
29,350
This company responds to reviews on average within 1 day

Instant Feedback

530,911 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Tires
December 23, 2021

Quick and easy. I didn't have to spend time looking for both front and rear. When I put in my info. They new what I needed.

Date of experience: December 22, 2021
South Carolina
2 reviews
0 helpful votes
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Prompt Delivery
December 23, 2021

Searching for a specific tire was super easy with the search engine. Tire Rack was the only vendor with the exact tire match for my vehicle with only 14k miles on the original tires.

Date of experience: December 22, 2021
Mexico
1 review
0 helpful votes
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BBS is the best brand in Wheels
December 23, 2021

Thanks a lot for all information, delivery and support

Date of experience: December 22, 2021
Ohio
1 review
0 helpful votes
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Quick turn around
December 22, 2021

Tire Rack had the tires I needed (which i could not find anywhere else) and got them to me in two days! What great service.

Date of experience: December 22, 2021
California
1 review
0 helpful votes
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Great service as usual!
December 22, 2021

Needed them in a hurry - tire shop said delivery would take a few days - TireRack delivered next day!

Date of experience: December 22, 2021
Connecticut
1 review
0 helpful votes
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Great deal.
December 22, 2021

I received and picked up my order in record time and the phone rep called to apologize for the delay. I said "what delay?" Great service and the guys on the shipping dock were as courteous as can be.

Date of experience: December 22, 2021
South Carolina
1 review
0 helpful votes
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Excellent website providing original tire size the car came with and comparisons with regard to performance and pricing.

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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Great deal and service
December 22, 2021

Very quick and easy finding my tires online and very happy with delivery the next day.

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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Needed a tire
December 22, 2021

I've been told these tires were out of stock so I sure hope you can supply one for me.

Date of experience: December 22, 2021
Texas
1 review
0 helpful votes
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Insatller was terrible
December 22, 2021

Tire rack rep gave me wrong phone number.
Installation center was terrible. Couldn't take the wheels off because they said they had locks - which they did not. Then said it required a special key? This is a run of the mill Mercedes GLK with standard wheels. They didn't have the socket to remove at a tire install center. Ordered wheel alignment as well & was told they broke their tool trying to align the car & couldn't finish the job?
Tires as received were all set to 30 psi when the door sticker calls for 35 & 42, Wheels, body panels all smeared in grease. Very unprofessional. Find a better rep to uphold your name!

Date of experience: December 22, 2021
Maine
1 review
0 helpful votes
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Worn snow tires
December 22, 2021

Tire rack is the fastest, easiest and best price anywhere. I received my tires the NEXT DAY! Upon receiving my tires they also have a link to local tire installers completing the process. I would highly recommend them.

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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The only place to buy tires!
December 22, 2021

Web site is very easy to use. Recommendations make it easy to choose which tires I wanted for my Mazdaspeed. Ordered the tires one late morning, tires arrived the very next day!

Date of experience: December 22, 2021
North Carolina
1 review
0 helpful votes
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Third or fourth time ordering
December 22, 2021
Updated review

Got several error messages from the www site... and had to start over. Never had that happen before. All good in the end.

Date of experience: December 22, 2021

You are always good to deal with
April 29, 2021
Previous review

You are always good to deal with

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
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Quick and easy
December 22, 2021
Updated review

Great way to buy tires.
Compare tires and pricing without having the tire salesperson trying to sell you the store special.

Date of experience: December 22, 2021

So far quick and easy
December 16, 2021
Previous review

So far quick and easy. No tire salesman is a huge plus.

Date of experience: December 16, 2021

All good so far
December 16, 2021
Previous review

All good so far

Date of experience: December 15, 2021
Illinois
1 review
0 helpful votes
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Overall happy
December 22, 2021

Easy to order wasn't very clear until the order was placed that the tires would be mounted. Paid a little too much for steel rims but great overall product.

Date of experience: December 22, 2021
Texas
1 review
0 helpful votes
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You guys are on the ball - anticipating every question I had in advance. Nice job!

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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Great detailed information on tires and they made it super easy to find a local shop to install them. I woke up to a flat tire four days before Christmas and had the tires shipped and installed on Christmas eve days thanks to the hard working people at Pepboys.

Date of experience: December 21, 2021
Alabama
1 review
0 helpful votes
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Tire Rack customer for life
December 22, 2021

Fast shipping, great products! Received order within 2 days and had them installed the next. I shopped around for a few days and could find a better price on Michelin PS A/S.

Date of experience: December 21, 2021
Illinois
2 reviews
0 helpful votes
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These tires are AMAZING!
December 22, 2021

Your Internet service choose the wrong installer about five times so I had to keep starting over. BUT once I was able to schedule my service and actually get my tires installed, I couldn't have been happier. These are great tires at a very reasonable price. I am VERY happy with them. Snow tires. They make me feel safe and I don't have to stop and put on chains in snowy weather. Ahhhhhh!

Date of experience: December 21, 2021
North Carolina
1 review
0 helpful votes
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Great experience
December 22, 2021

The process was quick simple and easy. I would definitely use Tire Rack again.

Date of experience: December 21, 2021